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Aparthotel

Quest Newcastle West

Property class: 4.5
4.5-star luxury aparthotel near Newcastle Civic Theater

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Photo gallery for Quest Newcastle West

A modern hotel room with a large window, a sofa, a dining table with a bowl of apples, and a TV.
A hotel room with two beds, a large painting on the wall, and a window with curtains.
A modern hotel lobby with a reception desk, seating area, and a large window.
A coastal view with a road curving along the beach, ocean waves, and buildings in the background.
A multi-story building with a central staircase leading to a door marked "QUEST".

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Barbecue grill

Explore the area

View in a map
787 Hunter Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪12 min walk‬
  • Place, Newcastle Civic Theater
    ‪17 min walk‬
  • Place, Newcastle City Hall
    ‪17 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪29 min drive‬

Room options

View all photos for Studio

A modern hotel room with a kitchenette, a bed, a desk with a laptop, and a TV.

Studio

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment

A modern hotel room with a large bed, a headboard with a painting, a bedside table with lamps, and sheer curtains.

Apartment

  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A modern kitchen with a dining area, featuring a large table, chairs, and a bowl of fruit.

Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Two Bedroom Executive Apartment

A modern kitchen with built-in appliances, a dining area with a table and chairs, and a living room with a sofa and a TV.

Two Bedroom Executive Apartment

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Newcastle

Newcastle West stay.Your stay at this Newcastle West aparthotel places you within 2 miles (3 km) of Newcastle Civic Theater and Newcastle Showground. Newcastle Beach and Newcastle Ocean Baths are also within 3 miles (5 km).
View more Aparthotels in NewcastleOpens in a new window

What's nearby

  • NEX - 12 min walk - 0.7 miles
  • Newcastle Civic Park - 17 min walk - 0.9 miles
  • Newcastle Civic Theater - 17 min walk - 0.9 miles
  • Newcastle City Hall - 17 min walk - 0.9 miles
  • Newcastle Showground - 4 min drive - 1.7 miles

Getting around

  • Newcastle Interchange Station - 4 min walk
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪The Happy Wombat - ‬10 min walk
  • ‪Sher Wood Coffee Bar - ‬5 min walk
  • ‪Biggs - ‬3 min walk
  • ‪The Pinnacle - ‬3 min walk

About this property

Quest Newcastle West

4.5-star luxury aparthotel near Newcastle Civic Theater
WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, barbecue grills, and a vending machine are also featured at the luxury Quest Newcastle West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Newcastle aparthotel.

  • 77 guestrooms or units
  • Built in 2017
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quest Newcastle West offers 77 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
Newcastle West
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,005 reviews
$114 nightly
The price is $125
Sep 13 - Sep 14
Total with taxes and fees
Holiday Inn Express Newcastle by IHG

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (AUD 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 77 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Frequently asked questions

How close is Quest Newcastle West to the airport?

Quest Newcastle West is 15.7 mi (26-min drive) away from the Newcastle, NSW (NTL-Williamtown) airport, the closest popular airport to the property.

How much does it cost to stay at Quest Newcastle West?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Quest Newcastle West on Sep 14, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Newcastle West have an airport shuttle?

Airport shuttle services are not available at Quest Newcastle West.

How close is Quest Newcastle West to the beach?

This aparthotel is 2.5 mi (6-min drive) from Nobbys Head Beach and 3 mi (9-min drive) from Newcastle Beach. Don't forget your sunscreen!

Does Quest Newcastle West offer free breakfast?

Quest Newcastle West does not offer free breakfast.

Is there a casino at Quest Newcastle West?

No, there is no casino at this aparthotel.

What time is check-in at Quest Newcastle West?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Quest Newcastle West?

Free parking is not available at this aparthotel. Self parking is available for AUD 35 per day.

Does Quest Newcastle West have a pool?

Quest Newcastle West does not have a pool.

Does Quest Newcastle West have a spa?

There are no spa services available at this aparthotel.

How close is Quest Newcastle West to downtown Newcastle?

Quest Newcastle West is 1.3 mi away from Newcastle.

Quest Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 373 reviews
Rating 8 - Good. 96 out of 373 reviews
Rating 6 - Okay. 32 out of 373 reviews
Rating 4 - Poor. 10 out of 373 reviews
Rating 2 - Terrible. 7 out of 373 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were warm, friendly and helpful, and the room was very clean and well presented. The hotel has a great sense of style, with thoughtful interior design and small details that make the stay feel more polished. I especially liked the fresh, pleasant scent throughout the lobby and corridors, which added to the overall feeling of cleanliness and quality. A comfortable and well-maintained hotel that I would happily recommend.
Stayed 2 nights in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay Good staff easy to walk to dining options safe and quiet.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Blake

Liked: Cleanliness, check-in, communication, listing accuracy
Really solid experience. The room was spacious, clean, and well-equipped with everything you need, especially for a longer stay. Staff were friendly and helpful, and the location made it easy to get around. Overall, great value and a comfortable stay and can snag free street parking on the weekends.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anne

Liked: Cleanliness, check-in, communication, listing accuracy
Staff are very friendly and helpful. The studio room was perfect for a 2 night stay. A slight smell in the bathroom from the pipes at times, but it is a beautiful old building. I would stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff , clean room
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Mr G

Liked: Cleanliness, communication
Very friendly and knowledgeable staff. Large, clean rooms and a location that suited our needs.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication
Staff, hotel and location were all great!!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Central location with excellent facilities
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful friendly staff. Clean room and great amenities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, very helpful. Room was amazing and location was easy to get to
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities, communication
Parking was easy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, check-in, communication, listing accuracy
Bus stop at door. Newcastle interchange across the road. Perfect!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rosa Angelica

Liked: Cleanliness, room comfort, communication
Great stay ... staff very friendly and helpful
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great 2-bedroom apartment. Staff couldn't be more helpful
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean nice place to stay
Verified review

10/10 Excellent

Zhikun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and helpful staff, very good stay.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay the rooms are fresh and comfortable
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, communication
The appartments was clean and of great quality. Had the best sleep experience in a while.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay when travelling for business.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Nikhilesh

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very large 2 bed apartment with separate office desk area, disabled facilities, easy parking, ultra quiet, close to shops, restaurants and transport
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Imelda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in and out. Friendly and helpful front desk. Limited secured parking available with fee.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Amazing

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and friendly
Stayed 1 night in Sep 2025

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