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Kensington House Aparthotel

4.0 star property
4-star boutique apartment near St. James' Park

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Photo gallery for Kensington House Aparthotel

Front of property
Double Room | Living room | Flat-screen TV
Room amenity
Double Room | Egyptian cotton sheets, premium bedding, laptop workspace, soundproofing
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
5 Osbourne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AA
  • Place, University of Newcastle-upon-Tyne
    ‪4 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Place, Jesmond Dene Park
    ‪14 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Room

Room amenity

Double Room

  • 613 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room dining

Double Room

  • 667 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Newcastle-upon-Tyne

Jesmond stay.Within a 10-minute walk of this Jesmond apartment, you'll find University of Newcastle-upon-Tyne and Northumbria University. Newcastle-upon-Tyne Civic Centre and Jesmond Cricket Ground are also within half a mile (1 km).
View more Apartments in Newcastle-upon-TyneOpens in a new window

What's nearby

  • University of Newcastle-upon-Tyne - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.3 miles
  • Exhibition Park - 9 min walk - 0.5 miles
  • Jesmond Dene Park - 14 min walk - 0.8 miles
  • St. James' Park - 17 min walk - 0.9 miles

Getting around

  • Jesmond Station - 2 min walk
  • Manors Station - 16 min walk
  • Newcastle Intl. Airport (NCL) - 13 min drive

Restaurants

  • ‪Newton’s Coffee House - ‬5 min walk
  • ‪The Punch Bowl Hotel - ‬8 min walk
  • ‪Luckies Brewery & Pub - ‬8 min walk
  • ‪Quilliam Brothers' Tea House - ‬10 min walk
  • ‪Costa Coffee - ‬11 min walk

About this property

Kensington House Aparthotel

4-star boutique apartment near St. James' Park
Public spaces have free WiFi. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne apartment is smoke free.

  • 23 guestrooms or units
  • 4 levels
  • No smoking on site
Kensington House Aparthotel offers 23 accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping (for a fee)
  • Free bottled water
  • Iron/ironing board

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • 4 floors
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20.00

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 35.00

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 35.00 (subject to availability)
  • Housekeeping fee: GBP 25
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property's security deposit applies to all weekend stays. The deposit is returned if there are no damages.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kensington House Aparthotel

Kensington House Aparthotel Newcastle-upon-Tyne

Kensington House Newcastle-upon-Tyne

Kensington House Aparthotel Apartment Newcastle-upon-Tyne

Kensington House Aparthotel Apartment

Kensington House Aparthotel Apartment

Kensington House Aparthotel Newcastle-upon-Tyne

Kensington House Aparthotel Apartment Newcastle-upon-Tyne

Frequently asked questions

How close is Kensington House Aparthotel to the airport?

Kensington House Aparthotel is 6.7 mi (13-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Kensington House Aparthotel have an airport shuttle?

Airport shuttle services are not available at Kensington House Aparthotel.

How close is Kensington House Aparthotel to the beach?

This apartment is 7.8 mi (10-min drive) from Longsands Beach and 10.6 mi (17-min drive) from Seaton Sluice Beach. Don't forget your sunscreen!

Does Kensington House Aparthotel offer free breakfast?

Kensington House Aparthotel does not offer free breakfast.

Is there a casino at Kensington House Aparthotel?

No, there is no casino at this apartment, but Genting Casino Newcastle (3-min drive) is nearby.

What time is check-in at Kensington House Aparthotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 20.00 (subject to availability).

Is there free parking at Kensington House Aparthotel?

Free parking is not available at this apartment. Self parking is available for GBP 15 per day.

Does Kensington House Aparthotel have a pool?

Kensington House Aparthotel does not have a pool.

Does Kensington House Aparthotel have a spa?

There are no spa services available at this apartment.

How close is Kensington House Aparthotel to downtown Newcastle-upon-Tyne?

Kensington House Aparthotel is 0.9 mi away from Newcastle-upon-Tyne.

Kensington House Aparthotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 97 reviews
Rating 8 - Good. 22 out of 97 reviews
Rating 6 - Okay. 4 out of 97 reviews
Rating 4 - Poor. 4 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, room comfort

Great place to stay with family

The apartment was scrupulously clean. We've stayed here three times over the last couple years and they have always been really clean. The deco is modem and still in excellent order. Parking is great..right on the front door and it's only a short walk into the city..a fantastic place to stay when visiting the city
Stayed 3 nights in Aug 2020

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Jamila

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Barb, Dunedin NZ

Traveled with partner
Liked: Cleanliness
Good location in leafy suburb of Jesmond. 10-15 minute walk to several excellent restaurants, 15-20 minute walk to central city, Metro Station nearby. Parking on-site. Check in was stressful - all done by phone and codes. Very little information on Newcastle in room regarding where to find restaurants, shops, transport options, etc. Receptionist/security available only 8pm-8am so no-one to ask. No instructions for washing machine/dryer.
Stayed 5 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No longer a great place to stay :(

We have stayed here many times before and have been very happy on each occasion - hence returning - but after our recent stay, we will not be visiting again. The ownership of the apartments had changed a few weeks prior to our stay and so on arrival we found that there was no-one to welcome us and check us in, no 24 hour reception, no complimentary breakfast service (as there always had been), no sky TV (as there always had been), no free parking (as there always had been) and no servicing of the apartment, so our tea, coffee, toiletries, loo roll etc were not replenished. We could however, have a breakfast hamper for £19 and have the room serviced for £25! Worst of all we weren't advised of any of this in advance to be able to change our booking, so all the free services we expected, we didn't receive. The owners claim that you have all the convenience and service of a hotel but this simply isn't true - there is actually no service at all! I complained to Hotels.com and they fobbed me off saying I should contact Dream Apartments direct, but on doing this, I have been ignored and they have even had the grace to reply to me about our experience. Do beware when reading Tripadvisor or hotels.com reviews that anything posted before May 2019 is not an accurate reflection of the service you will now receive and the experience you will have when staying here. We are really sorry about this change of service as we have always loved staying here, but won't do so again.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed apartment. Everything provided for a comfortable stay. Kitchen v well equipped . Very friendly & helpful reception staff. Unfortunately there was a continuous loud drone from the hot water tank sited in cupboard adjacent to the bedroom which did affect sleep.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Tv didn't work, marks on the walls, basement flat so no previsy through the windows
Stayed 2 nights in May 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing apartment

Amazing apartment hotel with lots of space, and lovely little touches which made us feel at home. We also left something at the hotel which was very kindly sent back to us, thank-you. We will definitely be staying again!
Stayed 3 nights in Apr 2019

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, taxi ride close to everything. Clean and spacious room. Even put some milk and water in your fridge for you. Sky sports also on tv was a big plus while waiting to go out.
Stayed 1 night in Mar 2019

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stlylish apartment with great transport links

We thoroughly enjoyed our stay here, the apartment was very comfortable and stylish and well equipped. The staff were friendly and helpful. The apartment is very close to Jesmond Metro station and the town centre is in easy reach if you fancy a walk. The hotel is a little to the south of the main restaurants and bars in Jesmond but the plus side was that it was very quiet. I would recommend this for people like us who were looking for somewhere comfortable to stay for a weekend visit. It would be ideal for someone staying a bit longer, either for leisure or work.
Stayed 2 nights in Feb 2019

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent New Year Stay

This was our second New Year stay and again we loved it. The apartment was very clean and the service excellent, as both were last year. The apartment offers all you will need for a few days stay with really nice touches like the breakfast goodies and free parking and wifi. The apartment is ideally located for all that Newcastle and Jesmond have to offer and the metro couldn't be handier! We will be returning again next New Year, if not before!
Stayed 6 nights in Dec 2018

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for University visits

Great place for the money, right opposite Jesmond Metro station, so easy access to town center. stayed while visiting our son at University.
Stayed 1 night in Dec 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with spacious clean rooms.

Plenty of parking, friendly reception staff and large clean rooms. Only minor gripe was that the milk in the fridge was a couple of days out of date so i couldn't eat the complementary cereal before heading out.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good sized well equipped apartment. Second visit and this time the level of cleanliness seemed to have declined. Spot of blood on the duvet cover and the throw was filthy, couldn't wait to get it off the bed.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for the university, next to Jesmond metro. 20 minutes walk to city centre. Helpful staff.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kensington House

Fabulous from check in to check out spacious - high spec apartment excellent location
Stayed 1 night in Jul 2018

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

K.M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feeling like at home

We arrived a little bit early but arrangements were made for us to get in. It was next block the building we actually staying.Spacious space and 2 double room for one night. The living room and the open kitchen just look like at home feeling and would be worth for a longer stay. Location is great only 3 metro stop from central train station and 3 mins walk to there but I am not sure any shop around or not.Just doing your shopping before check in if you prefer cooking. However quite noisy in the morning when the traffic start and the check out time too early at 11 am after a nice night out in the concert, would like to have more time to have my lunch first before leaving. Otherwise I would rate for 4.5 as my children enjoy the stay and I have my own privacy.
Stayed 1 night in Jun 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

CAG, Canada

Liked: Cleanliness, property conditions & facilities

great location and close to public transit

The location was excellent for us. Metro right across the street and within walking distance of the universities,city centre, restaurants etc. Apartment was well stocked and breakfast items were provided. We had a requested a one bedroom but were rather surprised to have a 3/4 bed for two adults (the room could easily accommodate a King). After day three we contacted the office about our lack or comfort with this bed and were told that they would make up the King in a room that had been locked to us. Unsure why we didn't have this to begin with? Overall, the beds and linens were not comfortable and not in line with "luxury," rental. We found the evening and week end staff pleasant and accommodating. Enjoyed our stay and would recommend but would look at bed situation in more detail prior to booking.
Stayed 6 nights in Oct 2017