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"Exceptional staff. Offered early check in. " More

By a verified traveler on Thu 28 Apr 2022

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Hotel Description

3-star hotel in Kenner - Louis Armstrong International Airport

Kenner - Louis Armstrong International Airport stay

With a stay at this Kenner - Louis Armstrong International Airport hotel, you'll be within half a mile (1 km) of Mississippi River and 2 miles (3 km) of Morgan Playground. Imtt Field and Rivertown Museum & Kenner Planetarium are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible (Communication/Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Dec 18 - Dec 19

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communication)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Non Smoking (Mobiltiy, Transfer Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel

Everyone (10) Family (3)
4 out of 5
.

Posted by , from TUCSON on Jul 6, 2022

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1 out of 5
The pool was clean. Smells of dirty rugs. Room wasn't ready for check in. Midnight staff was pleasant. Day shift staff was not. I KILLED SEVERAL LARGE roaches in my room. Called the front desk, General Manager wasn't there. I left many messages for her and she has yet to call me back. They had a full house this day and not much to do for me. We're very disappointed the GM has not reached out to us, STILL. Each time the front desk had a different excuse why she wasn't calling back. They SUGGESTED a refund but wasn't able to authorize that and assured we would be contacted. Never happened. My husband and I will never patronize this establishment again.

Posted by on May 17, 2022

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5 out of 5
Exceptional staff. Offered early check in.

Posted by , from Erie on Apr 28, 2022

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3 out of 5
The hotel was clean and the front desk helpful. My issue is I arrived from the airport mid-afternoon to find there is very little to eat on the property. The restaurant is closed. The Wendy’s about 5 minute walk has closed their dining room and they won’t let you walk up to the drive through. There is a gas station with a Subway about 5 minutes other direction but you ave to run across a busy highway with no sidewalks or crosswalks. The only vending machines were for drinks. The lobby had a few offerings— hershey bars, flavored potato cups, ramen noodles ( where do you get a bowl to make those. And some tuna/ cracker snacks which I tried and were disgusting. Not even a flyer in the room to order pizza delivery. I ended up eating the crackers, airplane peanuts and candy in my bag for dinner. They need to warn people that there is nothing real to eat at the hotel Orin walking distance.

Posted by , from GOLDEN VALLEY on Feb 22, 2022

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2 out of 5
I would have liked soap at the sink to wash hands. We had to use shower gel from the bath tub. Had to wait over 30 minutes at the airport for your airport shuttle. ...no sugar, splenda, creamer etc to go with the in-room coffee. Why charge $25 for amenities? There was none. This airport hotel is not that near the airport. It was clean and the beds were comfortable.

Posted by on Dec 28, 2021

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3 out of 5
It is just not somewhere I would stay by myself. The parking lot was not well lit and staff was not easily seen.

Posted by on Oct 24, 2021

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5 out of 5

Posted by on Oct 22, 2021

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3 out of 5
The rooms were tiny and our bedspread had a French fry on it.

Posted by on Dec 29, 2019

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5 out of 5

Posted by on Nov 9, 2019

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4 out of 5

Posted by on Oct 14, 2019

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About the Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel

Location 110 James Drive E, Saint Rose, LA 70087

Renovations + Closures

The property will be renovating from September 20 2022 to December 31 2022 (completion date subject to change). The following areas are affected:

  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 3300 square feet (297 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Saint Rose hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 3 levels
  • 3300 sq ft of conference space
  • 297 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites New Orleans Airport South, an IHG Hotel offers 134 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Saint Rose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

VooDoo BBQ - This restaurant specializes in American cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express New Orleans
  • Holiday Inn Express New Orleans Airport South
  • Holiday Inn Express New Orleans Hotel
  • Holiday Inn Express New Orleans Hotel Airport South
  • Holiday Inn Express Orleans
  • New Orleans Holiday Inn Express
  • Holiday Inn Express New Orleans Airport South Hotel Saint Rose
  • Holiday Inn Express New Orleans Airport South Hotel
  • Holiday Inn Express New Orleans Airport South Saint Rose
  • Holiday Inn Express Suites New Orleans Airport South

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.