Skip to main content
Beginning of main content

Enter dates to see availability

"The check in was suppose to be 3 pm but our room wasn’t ready for another hour. " More

By a verified traveler on Sun 08 Mar 2020

Hotel Description

3-star hotel near Quinnipiac University

In North Haven

Within 3 miles (5 km) of this North Haven hotel, you'll find Wharton Brook State Park and Tradition Golf Club at Wallingford. Toyota Presents Oakdale Theatre and Sleeping Giant State Park are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like buffet breakfast and free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and coffee/tea makers, the 143 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Room service, free newspapers, and free local calls are also available.

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus North Haven Hotel ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus North Haven Hotel

Everyone (14) Couples (1) Family (3)
4 out of 5
The check in was suppose to be 3 pm but our room wasn’t ready for another hour.

Posted by on Mar 8, 2020

Was this review helpful to you?
5 out of 5

Posted by on Oct 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 13, 2019 by Michelle Murray

Thanks for rating our hotel! We hope to see you again.

5 out of 5
I luke everything, clean and excellent customer service !!!

Posted by on Oct 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 21, 2019 by Michelle Murray

Thank you so much for the review! We are so happy to hear you enjoyed it.

5 out of 5
I liked on the first floor having sliders to walk outside. The pool hours were great! The breakfast was also.

Posted by on Jul 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 14, 2019 by Michelle Murray

Thanks so much for the wonderful review. We are so pleased you enjoyed our hotel and look forward to seeing you again!

3 out of 5
The staff were all very nice and helpful. The hotel room was clean but very basic. The hallway smelled horrible however which was bothersome. For the price we paid, the amenities should be better.

Posted by on May 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 5, 2019 by Michelle Murray

Thank you for taking the time to write a review. We appreciate your feedback and will share with our staff to ensure these issues do not happen again.

3 out of 5
I wish i could give this place 5 stars because the staff was wonderful from the check in/checkout to the restaurant staff. They were phenomenal. Also the breakfast was delicious!! Not your typical hotel buffet that has fake food, the eggs and potatoes were delish, we all agreed. The room was just run down and nor the cleanest.we were in non smoking and the hallway smelled like smoke and so did the pillows i slept on. The bed was super comfortable. The pool are also looked run down and dirty. Not the worst place but a bit overpriced

Posted by on Jan 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 16, 2019 by Michelle Murray

Thank you for your feedback. We are pleased to hear that all of our staff made sure to accommodate your needs. We will pass this information along to our department managers to ensure these issues are fixed for all future guests. See you the next time you're in town!

3 out of 5
On arrival, extremely rude desk clerk - both to me and to the person checking in behind me. Later, phoned down to the front desk to say that the plug in our bath tub did not work. She called back an hour later. By that time it was too late to do anything about it. The front desk clerk when we checked out was very professional and courteous.

Posted by on Nov 21, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 28, 2018 by Michelle Murray

Dear Guest, Thank you for your valued feedback. We apologize about the issues you faced during your stay and we will make sure this does not happen in the future. We hope you will give us a second chance the next time you're in town.

5 out of 5
Very nice area, pleasant staff. Clean rooms, Very inviting lobby area.

Posted by on Sep 24, 2018

Was this review helpful to you?
Comment from Hotel Management

Sep 24, 2018 by Michelle Murray

Dear Guest, Thank you for taking the time to review our hotel. We are pleased that the staff and rooms made your stay five stars! See you again the next time you're in town! Kind regards, Michelle Murray Front Office Manager

4 out of 5
It was a good experience, but the train scared me a couple of times.

Posted by on Jul 30, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 4, 2018 by Michelle Murray

Dear Guest, We appreciate your review. We are glad you enjoyed your stay at our hotel. Please let us know the next time you're in town and we will be sure to place you in a quiet area. Thank you, Michelle Murray Front Office Manager

3 out of 5

Hotel

When I checked in I was very nicely greeted. Unbeknownst to me, however, the wonderful young lady thought she was doing me a favor by giving me a handicap accessible room as I was on crutches. Unfortunately she must have forgotten I reserved a king room because there were two of us. A full sized bed was very uncomfortable for two people. While the hotel room was very clean, the building was run down. It’s a shame because I have stayed there before in the past and it is nowhere near what it used to be. The walk-in shower was FABULOUS!

Posted by on Feb 25, 2018

Was this review helpful to you?
Comment from Hotel Management

Feb 27, 2018 by Michelle Murray

Dear Guest, Thank you for completing this review on your stay. We are very pleased that the staff tried their best to assist you with your room, since you were on crutches. We are in the process of cleaning up our public areas including the landscaping. We hope you will consider staying with us again in the future. Thank you, Michelle Murray Front Office Manager

About the Best Western Plus North Haven Hotel

Location 201 Washington Avenue, North Haven, CT 06473

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus North Haven Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 8200 square feet (762 square meters). Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus North Haven Hotel. A free area shuttle within 05 mi is available. Free self parking is available. This 3-star North Haven hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • 8200 sq ft of conference space
  • 762 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: New Haven, CT (HVN-Tweed - New Haven Regional) (17.2 km / 10.7 mi)
  • Train station: Wallingford Station (7.3 km / 4.6 mi)
  • Property shuttles: Free area shuttle within 05 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus North Haven Hotel offers 143 accommodations with safes and complimentary newspapers. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This North Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Best Western Plus North Haven Hotel has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western North Haven
  • Best Western Plus North Haven
  • Best Western Plus North Haven Hotel
  • Hotel North Haven
  • North Haven Best Western
  • North Haven Hotel
  • Holiday Inn North Haven Hotel North Haven
  • North Haven Holiday Inn
  • Holiday Inn North Haven Hotel
  • Best Plus Haven Hotel Haven
  • Best Western Plus North Haven Hotel Hotel
  • Best Western Plus North Haven Hotel North Haven
  • Best Western Plus North Haven Hotel Hotel North Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.travelocity.com/New-Haven-Hotels-Best-Western-Plus-North-Haven-Hotel.h7519-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-Haven-Hotels-Best-Western-Plus-North-Haven-Hotel.h7519-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/New-Haven-Hotels-Best-Western-Plus-North-Haven-Hotel.h7519-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.