4/10 Poor
Justin
Traveled with family
Sep 22, 2025
When we arrived and went to check in, the lady that was working the front counter told us that our reservation had been cancelled. I was very confused and asked why and she said that we didn't answer the phone when they called to ask if we still wanted the reservation. This has never happened before when we reserve a hotel through Travelocity.
The air in our room was nice and cold until we went to sleep and during the middle of the night the air cut off and it wouldn't come back on until later on after we got up to get our day started. The air did this both nights. The shower head was broken in the shower and barely trickled any water out and the tub itself was so slippery that it would be a danger to anyone who's balance wasn't excellent. When I told the people at the front desk about these issues they acted like they did not care and they said that they would let maintenance know.
We will definitely not ever stay at this hotel again. We were very disappointed from the time we got there until we left.
Justin
Stayed 2 nights in Sep 2025




























