"Having stayed at a number of their properties, we were unimpressed by many of the amenities. Additionally, our room overlooked a loud maintainence are ... " More
On the beach
With a stay at this Pelican Bay resort, you'll be within half a mile (1 km) of Vanderbilt Beach and 2 miles (3 km) of Pelican Bay Community Park. Bayview Avenue Beach and Mercato are also within 2 miles (3 km).
Luxury amenities
A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and arcade/game room.
Apr 22, 2019 by Hotel Manager
Thank you for your positive feedback on your experience at The Ritz-Carlton, Naples. We hope to have the opportunity to welcome you back again soon!
Mar 19, 2019 by Hotel Manager
Thank you for providing us with feedback regarding your stay at The Ritz-Carlton, Naples. We sincerely apologize that we did not meet your expectations and it is truly disheartening to hear that your stay was anything less than a memorable experience. I do hope you will reconsider and give us another opportunity with a return visit to The Ritz-Carlton, Naples in the future.
This property is closed from October 7 2022 to July 6 2023 (dates subject to change).
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton, Naples you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. This Mediterranean resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. For a fee, parking is available. This 5-star Naples resort is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Valet parking (surcharge)
The Ritz-Carlton, Naples offers 450 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium digital channels, video-game consoles, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Naples resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
The Ritz-Carlton, Naples has 5 restaurants on site.
Late night fare is available from 24-hour room service.
4 outdoor tennis courts, a 24-hour health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Ritz-Carlton Spa, Naples has 35 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.