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The Ritz-Carlton, Naples

5-star property
280 Vanderbilt Beach Rd, Naples, FL 1-855-201-7819
4.4 out of 5
Excellent!
See all 7 travelocity Reviews

"Having stayed at a number of their properties, we were unimpressed by many of the amenities. Additionally, our room overlooked a loud maintainence are ... " More

By a verified traveler on Sat 16 Mar 2019

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Hotel Description

5-star beachfront resort near Vanderbilt Beach

On the beach

With a stay at this Pelican Bay resort, you'll be within half a mile (1 km) of Vanderbilt Beach and 2 miles (3 km) of Pelican Bay Community Park. Bayview Avenue Beach and Mercato are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the children's club, children's pool, and arcade/game room.

Room, 1 King Bed, Non Smoking, Balcony (Limited view, non-balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$699* Per night/room Jul 9 - Jul 10

Suite, 1 Bedroom, Balcony, Ocean View (Balcony)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Balcony (Mobility w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ritz-Carlton, Naples ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Naples

Everyone (4) Couples (1) Family (1)
5 out of 5

Posted by on May 10, 2021

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5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Hotel Manager

Thank you for your positive feedback on your experience at The Ritz-Carlton, Naples. We hope to have the opportunity to welcome you back again soon!

3 out of 5
Having stayed at a number of their properties, we were unimpressed by many of the amenities. Additionally, our room overlooked a loud maintainence area. When you pay $1,300 an evening you expect much better than what we experienced.

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 19, 2019 by Hotel Manager

Thank you for providing us with feedback regarding your stay at The Ritz-Carlton, Naples. We sincerely apologize that we did not meet your expectations and it is truly disheartening to hear that your stay was anything less than a memorable experience. I do hope you will reconsider and give us another opportunity with a return visit to The Ritz-Carlton, Naples in the future.

5 out of 5

Impeccable service!

From the time we arrived until the final goodbye the service and accommodations were exceptional! Everyone catered to our every need and we felt sooo pampered. We have already and will continue to recommend travelocity.com to our friends and family!

Posted by , from W on Jul 25, 2016

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5 out of 5

One of the BEST hotels I've stayed at..

Excellent service..courteous and respectful staff..delicious food..wonderful amenities..beautiful spa..going back every year

Posted by , from michigan on Aug 11, 2015

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3 out of 5

Ritz Carlton Naples on the beach

Pros: Close restaurants
Cons: No free Internet, usual price gouging, average food
Ritz Carlton Naples, on the beach has it all for the traveling family or business guest. The hotel employs an army of hospitality staff that will cater to one’s every need. Rooms are spacious and clean, bedding Egyptian cotton. The beach is close by with the usual rentals of chairs and umbrella ($25.00 daily or half day rates) prevail. It was disappointing there is no food service on the beach though restaurants are close by. Beverage service is available on the beach. The pool is beautiful. There is a fantastic spa with exercise facilities including Pilates. There are a variety of restaurants from which to choose. All food, goods and services pricing are commensurate of a Five Star Hotel. The Terrace breakfast buffet runs $28.00. The Pool Bar serves food poolside. I ordered the kids Cheeseburger, fries & fruit for about $8.00 and a draft beer (12 oz runs $8.95). The Grill Steakhouse entrees run from $35. to $135. Cautious when ordering the dry aged beef if you have never tried it! The Sushi Bar is great and it is the place to hang on weekend evenings with a DJ and dancing. As a whole, the food at The Ritz Carlton is very average for the exorbitant pricing. Internet service was very slow when it was operating. It was down most of our two day stay. We just used our Internet wireless card. Room Internet will cost you $9.95 daily. There is free wireless in areas of the hotel such as pool, lobby. A complimentary computer room is available.

Posted by , from Orlando, FL, USA on Jun 23, 2012

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5 out of 5

Wedding Event

Stayed here for a recent wedding - was wonderful! Great room, beautiful view, very swanky. Only downside was waiting three hours for our room to be ready. Did not get checked-in until after 4:00 p.m. Traveling with a 15-year-old son made waiting that long for our room all the more trying...... Once we were in the access to the Gulf is great, the swimming pool is beautiful, and the service overall was excellent. Be sure to specify the kind of room you need when confirming reservations - which I did to no avail - but at least at check-in the clerk knew what I needed. Also, breakfast is very expensive - $* for two - and I did not order the $* glass of orange juice....

Posted by on Aug 15, 2010

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About the The Ritz-Carlton, Naples

Location 280 Vanderbilt Beach Rd, Naples, FL 34108

Renovations + Closures

This property is closed from October 7 2022 to July 6 2023 (dates subject to change).

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton, Naples you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. This Mediterranean resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. For a fee, parking is available. This 5-star Naples resort is smoke free.

  • 450 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Naples offers 450 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium digital channels, video-game consoles, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Naples resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

The Ritz-Carlton, Naples has 5 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

4 outdoor tennis courts, a 24-hour health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails nearby
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

The Ritz-Carlton Spa, Naples has 35 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 35
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 38–38 for adults, and USD 14–14 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Naples Ritz-Carlton
  • Ritz-Carlton Hotel Naples
  • Ritz-Carlton Naples
  • Ritz-Carlton Naples Hotel
  • Ritz Naples
  • The Ritz-Carlton, Naples Hotel Naples
  • Naples Ritz Carlton
  • Ritz-Carlton Naples Resort
  • Ritz-Carlton Resort
  • Ritz Naples
  • Ritz-Carlton Naples
  • Naples Ritz Carlton
  • The Ritz Carlton Naples
  • The Ritz Carlton, Naples
  • The Ritz-Carlton, Naples Resort
  • The Ritz-Carlton, Naples Naples
  • The Ritz-Carlton, Naples Resort Naples

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.