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Moon Palace Jamaica – All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches
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4 outdoor pools, sun loungers
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Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Turtle Beach
    ‪7 min walk‬
  • Ocho Rios Fort
    ‪4 min drive‬
  • Dunn's River Falls
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

  • 1049 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(29 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)
  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View

8.0 out of 10
Very good
(69 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 501 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

On the beach.Within a 10-minute walk of the property, you'll find Jamaica Beaches and Ocho Rios Craft Market. Ocho Rios Clock Tower and Turtle River Park are also within half a mile (1 km).

What's nearby

  • Turtle Beach - 7 min walk - 0.4 miles
  • Mahogany Beach - 1 min drive - 0.6 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles
  • Mystic Mountain - 6 min drive - 2.6 miles
  • Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Moon Palace Loud bar - ‬4 min walk
  • ‪Boulangerie - ‬4 min walk
  • ‪Pier 8 - ‬1 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬13 min walk
  • ‪Cafe Express - ‬10 min walk

About this property

Moon Palace Jamaica – All Inclusive

5-star beachfront property near Jamaica Beaches
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 swim-up bars
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Breakfast included
4.1 out of 5, Very Good, 2,751 reviews
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The price is $281
Sep 9 - Sep 10
Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

How close is Moon Palace Jamaica – All Inclusive to the airport?

Moon Palace Jamaica – All Inclusive is 10.2 mi (23-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Sep 29, 2025 start from $268.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Jamaica – All Inclusive have an airport shuttle?

Moon Palace Jamaica – All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of JMD 10000 per person, roundtrip.

How close is Moon Palace Jamaica – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Jamaica – All Inclusive offer free breakfast?

Moon Palace Jamaica – All Inclusive does not offer free breakfast.

Is there a casino at Moon Palace Jamaica – All Inclusive?

No, there is no casino at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Jamaica – All Inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Jamaica – All Inclusive have a pool?

Moon Palace Jamaica – All Inclusive features 4 outdoor pools and a children's pool.

Does Moon Palace Jamaica – All Inclusive have a restaurant?

Moon Palace Jamaica – All Inclusive is home to Buccaneers Reef, which features international cuisine and ocean views.

Does Moon Palace Jamaica – All Inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy mani/pedis, body treatments, and body wraps.

How close is Moon Palace Jamaica – All Inclusive to downtown Ocho Rios?

Moon Palace Jamaica – All Inclusive is 0.2 mi away from Ocho Rios.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 877 out of 1742 reviews
Rating 8 - Good. 390 out of 1742 reviews
Rating 6 - Okay. 247 out of 1742 reviews
Rating 4 - Poor. 102 out of 1742 reviews
Rating 2 - Terrible. 126 out of 1742 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jermaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Amenities
Stayed 6 nights in May 2025

8/10 Good

Kemeasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mark Edward, Philadelphia Pa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great and the staff was very accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Camille

Liked: Amenities, property conditions & facilities
Food was great. Facility was very clean and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I loved everything about our stay! The entertainment crew were amazing! Big shout out to Natanya and Andrew! I loved the cook at Momo, he remembered us! The staff to the drivers to the locals were top notch! Even though the app for special requests didn’t seem to get done sometimes, all you would have to do is give a quick call to the front desk and your request would be done in minutes! Loved Moon Palace Jamaica!!
Stayed 14 nights in May 2025

4/10 Poor

Charlene

Traveled with family
Disliked: Property conditions & facilities
The rooms were small and the carpet was smelly and looked aweful
Stayed 5 nights in May 2025

10/10 Excellent

Rebecca Turner, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned until after 4:00 PM which usually meant we missed turn down service because we were getting dressed for dinner.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea D

Stayed 3 nights in May 2025

6/10 Okay

TALLY

Liked: Cleanliness
Stayed 4 nights in May 2025

4/10 Poor

Rasel, WEST CHESTER

Traveled with family and small children
- # room service is very slow - #Food and restaurant not up to the standard - # they give u resort credit that u have restrictions on what u can use it its mot like marketing scam. Create impulse to use the credit so u can spend. I went into multiple all inclusive resorts in different countries but i find this one misleading. + # beautiful resort, less crowded
Stayed 7 nights in May 2025

8/10 Good

MICHELLE

Stayed 1 night in May 2025

8/10 Good

sophia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is fairly clean!
Stayed 2 nights in May 2025

10/10 Excellent

Nickeisha

Liked: Cleanliness, amenities, property conditions & facilities
Always a go to hotel
Stayed 2 nights in May 2025

4/10 Poor

shanasia

Liked: Staff & service
Disliked: Property conditions & facilities
My room had ants I took photos and videos I spent all day the second day escalating the issue , because the ants had gotten in my children’s clothes . They did end up switching my room but the headache that came with it was a lot !
Stayed 4 nights in May 2025

10/10 Excellent

Gul

Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff amenities were wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Angeline

Stayed 3 nights in May 2025

8/10 Good

Marcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Moon Palace, Jamaica was absolutely fantastic! It was a pleasant experience. The staff went above and beyond to make me feel welcome, the surroundings were very clean and the food was simply divine. The only small hiccup was that the Jacuzzis were out of order.
Stayed 2 nights in May 2025

10/10 Excellent

Trevon

Stayed 2 nights in May 2025

8/10 Good

Ashley

Stayed 2 nights in May 2025

10/10 Excellent

Shantelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Deepak

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025