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Fairfield by Marriott Inn & Suites Uncasville Groton Area

3-star property
2255 Norwich-New London Turnpike, Montville, CT 1-855-201-7819
4.3 out of 5
Excellent!
See all 21 travelocity Reviews

"Liked the staff and the breakfast. Did not like the mold in the refrigerator. Staff handled it. " More

By a verified traveler on Fri 15 Oct 2021

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Hotel Description

3-star hotel near Mohegan Sun Casino

City center stay

You'll be within half a mile (1 km) of Mohegan Sun Casino and 2 miles (3 km) of Mohegan Sun Arena with a stay here. Mystic Aquarium and Institute for Exploration and Mystic Seaport are also within 20 miles (32 km).

Renovated in 2017

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include continental breakfast, free self parking, and a casino shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 105 guestrooms also offer free WiFi and Smart TVs with cable channels. Other amenities include Netflix, microwaves, and coffee/tea makers.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$109* Per night/room Oct 19 - Oct 20

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairfield by Marriott Inn & Suites Uncasville Groton Area ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairfield by Marriott Inn & Suites Uncasville Groton Area

Everyone (8) Couples (4) Family (8)
4 out of 5
Liked the staff and the breakfast. Did not like the mold in the refrigerator. Staff handled it.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 16, 2021 by Kim - Director of Sales

Thank you for providing feedback about your recent visit with us. While I do apologize for the mold in the refrigerator, I’m glad to hear we were able to correct it and you had an enjoyable and comfortable stay overall. We hope to see you again in the near future. Thanks!

3 out of 5
The walls were so thin we heard everything going on in this hotel

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 29, 2021 by Kim - Director of Sales

Thank you for taking the time to provide feedback about your recent stay. It is our goal to provide the best experience to all our guests, and I sincerely apologize for falling short of meeting these expectations. Once again, thank you for this valuable feedback and we hope to earn an opportunity to better serve you in the future. Thanks!

5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 6, 2021 by Kim - Director of Sales

Thank you for staying at Fairfield by Marriott Uncasville and for the excellent rating. We look forward to serving you again in the near future.

3 out of 5
The staff at the front desk was very pleasant. The property seemed very clean, however there was hair in my shower and on the toilet. Took me several mins to work the tv, come to find out a plug wasn’t even attached. Very calm and relaxing here, just disappointed in those few things.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 8, 2021 by Samantha- Front Office Manager

Good Morning, Thank you for staying at Fairfield by Marriott- Uncasville and for providing us with your most honest feedback regarding your most recent stay. It is great to hear that you enjoyed the level of service that our staff provided and that it was a relaxing experience overall. I am disappointed to hear about the couple issues you had while with us and they certainly are not the norm for our hotel. We look forward to providing you a seamless stay the next time your travels bring you back to the Uncasville area.

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Kim - Director of Sales

Thank you for the 5 star rating. We look forward to seeing you when you return to Uncasville.

5 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Kim - Director of Sales

Thank you for the wonderful rating. We look forward to seeing you when you return to Uncasville.

2 out of 5
When I arrived at the property I was told that I was relocated to another hotel down the street because they were overbooked. Not sure how this happened because I made my reservation on April 22, 2019 and this is November. I was also told that I was not going to have to pay for the room because of this inconvenience which was the right thing to do. The only problem is I booked thru Expedia and already paid for it. Now I have to wait to see who is going to refund my money- Fairfield or Expedia

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Kim - Director of Sales

Thank you for taking the time to write a review. Please allow me to apologize for the inconvenience you experienced during arrival. Although we are committed to honor every valid reservation and welcome our guests with a smooth and friendly check-in, at times unforeseen challenges may disrupt our ability to fulfill our promise. I have emailed you in regards to the refund. If you are ever in the area again and are willing to give us another chance, it would be my pleasure to ensure that we go above and beyond to exceed your expectations. Please contact Kim, Director of Sales and I will ensure you have a great stay.

5 out of 5
Only thing wrong was shower leaked outside the shower area.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Kim - Director of Sales

Thank you for providing feedback about your recent visit with us. While I do apologize for the leak in your shower, I’m glad to hear you had an enjoyable and comfortable stay overall. We hope to see you again in the near future. Thanks!

5 out of 5

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Kim - Director of Sales

Thank you for the wonderful rating. We look forward to seeing you when you return to Uncasville.

5 out of 5
I am so happy we chose this hotel! The room was extremely spacious, had two TVs, a refrigerator and microwave! The staff was friendly, they had a shuttle that ran every 10 minutes to the casino… And a great breakfast in the morning! We will be back thank you!

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Kim - Director of Sales

Thank you for taking the time to review our property. I am so happy that you enjoyed your stay. It is our commitment to provide comfortable accommodations. It was great to hear that our staff was friendly. I will share your comments with the staff. We are glad you enjoyed your stay and we look forward to your next visit. Thank you for choosing the Fairfield Inn & Suites Uncasville.

About the Fairfield by Marriott Inn & Suites Uncasville Groton Area

Location 2255 Norwich-New London Turnpike, Montville, CT 06382

Renovations + Closures

The following facilities or services will be unavailable from October 15 2021 to December 31 2021 (dates subject to change):

  • Swimming pool

Property Features

Fairfield by Marriott Inn & Suites Uncasville Groton Area offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Fairfield by Marriott Inn & Suites Uncasville Groton Area also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Fairfield by Marriott Inn & Suites Uncasville Groton Area was completed in February 2017. This 3-star Montville hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • Built in 1999
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free casino shuttle
  • Parking: Free self parking

Room Amenities

Fairfield by Marriott Inn & Suites Uncasville Groton Area offers 105 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. This Montville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • BEST WESTERN PLUS Cristata
  • Fairfield Inn Marriott Uncasville Motel
  • BEST WESTERN PLUS Cristata Inn Uncasville
  • BEST WESTERN PLUS Cristata Uncasville
  • Cristata Inn Uncasville
  • Cristata Inn
  • Cristata Uncasville
  • Fairfield Inn Marriott Uncasville
  • Fairfield Inn Suites by Marriott Uncasville
  • Fairfield Inn Marriott Uncasville Hotel
  • BEST WESTERN PLUS Cristata Inn
  • The Cristata Inn
  • Fairfield Inn Suites by Marriott Uncasville
  • Fairfield by Marriott Inn & Suites Uncasville Groton Area Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.