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4.5 out of 5

"We had an amazing time during our stay. The resort exceeded all expectations. We walked out our room patio direct to the beach. The staff was so frien ... " More

By a verified traveler on Fri 03 Aug 2018

Hotel Description

5-star beachfront property near Doctor's Cave Beach

Beachside getaway

Within 3 miles (5 km) of this property, you'll find Montego Bay Cruise Ship Terminal and Hip Strip. Montego Bay Marine Park and Fairview Shopping Center are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a private beach, a casino, and a full-service spa. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor pools and free perks like full breakfast and valet parking.

Jetted tubs, free WiFi

The 350 individually furnished guestrooms offer free WiFi and MP3 docks. Other amenities include free minibar items, balconies, and LCD TVs with cable channels.

Deal Of the Day

Bed Count 1 King Bed Maximum Occupancy 2 Max
$430* Per night/room Oct 16 - Oct 17

Club Suite, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Master Suite Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Pool Access, Ocean View (Preferred Club Swim-Out)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Secrets Wild Orchid Montego Bay - Luxury – All Inclusive ratings based on 48 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Secrets Wild Orchid Montego Bay - Luxury – All Inclusive

Everyone (12) Couples (2)
5 out of 5
This was our third trip to Secrets Wild Orchid in five years. Such a beautiful resort, amazing ocean view, great drinks, food, service and swimming. We will be back for sure!

Posted by on Jun 6, 2019

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5 out of 5
Everything was great - room, pools, hot tubs, beaches, food, and staff! Highly recommend!

Posted by on Mar 15, 2019

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5 out of 5

Posted by on Feb 23, 2019

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Comment from Hotel Management

Apr 1, 2019 by Christina

Dear Guest: Thank you for your excellent rating. We are happy you had a lovely stay and hope you will visit again soon. Kind regards, Christina

5 out of 5
Awesome Vacation for the week of Christmas. I would recommend to everyone. Hotel Staff was excellent. The restaurants were really good. Hotel entertainment was great!!!!!

Posted by , from Owasso, Ok on Dec 28, 2018

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5 out of 5
Great place! Huge property with tons of activities and beaches. The people that work here are fabulous, everyone was outgoing polite and welcoming. We will be back.

Posted by , from Dallas, Texas on Nov 26, 2018

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5 out of 5

Gorgeous all inclusive resort

We had an amazing time during our stay. The resort exceeded all expectations. We walked out our room patio direct to the beach. The staff was so friendly and accommodating. We will be back soon! Highly recommend this resort for your Jamaica vacation.

Posted by , from California on Aug 3, 2018

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5 out of 5
Jerome the butler was absolutely amazing!!!! Treated me like a queen. I will definitely go back again and will request him.

Posted by , from New York on May 28, 2018

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5 out of 5

Test and relax

Very very nice - will go again but don't tip maid in advance - service after she got $ / no real service

Posted by , from michigan on Nov 27, 2017

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4 out of 5

Great place to visit

Pros: Location, food, fun
Cons: Room could be more comfortable
Location: Walk to beach; plan tours
wonderful staff, great food, plenty of activities and entertainment

Posted by , from Phila., PA on Aug 5, 2017

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1 out of 5

The worst ever

The worst experience ever and you guys will do nothing to change that or make up for it

Posted by on May 28, 2017

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Comment from Hotel Management

Jun 1, 2017 by Christina

Dear Valued Guest: It is unfortunate to hear that your experience at our resort was not a good one. Our team is usually quite attentive and efficient in handling guests requests but regrettably fell below the usual standard. Guests are always welcome to reach out to the resort with their concerns so that we can review and address them and you may do so should you wish to. Thank you for sharing your feedback with us. Regards, Christina Smith

About the Secrets Wild Orchid Montego Bay - Luxury – All Inclusive

Location Lot 59A Freeport, Montego Bay, Saint James

All-inclusive Details

All-inclusive room rates at Secrets Wild Orchid Montego Bay - Luxury – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Yoga

Not included

  • Airport transfers

  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Food and beverage restrictions apply
  • Volleyball included
  • All available beverages included
  • Minibar (all beverages included)
  • Tennis lessons included

Property Features

Some rates at Secrets Wild Orchid Montego Bay - Luxury – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Secrets Wild Orchid Montego Bay - Luxury – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Self parking and valet parking are free. This 5-star Montego Bay property is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 8058 sq ft of conference space
  • 725 sq m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Secrets Wild Orchid Montego Bay - Luxury – All Inclusive offers 350 air-conditioned accommodations with MP3 docking stations and DVD players. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10:30 AM.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Blue Mountain - This theme restaurant specializes in Caribbean cuisine and serves dinner only.

Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only.

Himitsu - This theme restaurant specializes in Asian cuisine and serves lunch only.

Oceana - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the property. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site

Spa Services

Secrets Spa by Pevonia has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Secrets Wild Orchid Montego Bay - Luxury – All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • 24-hour check-in
  • Minimum guest age is 18
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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  • Secrets Wild Orchid Luxury All Inclusive
  • Secrets Wild Orchid Montego Bay Luxury
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.