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Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Sunset Beach Resort Au Natural Beach

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Photo gallery for Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Sundeck
Creator video
8 bars/lounges, 2 poolside bars, swim-up bar
8 bars/lounges, 2 poolside bars, swim-up bar
Poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Lot 59A Freeport, Seawind Key Investments Ltd, Montego Bay, Saint James
  • Freeport Peninsula
    ‪1 min walk‬
  • Montego Bay Cruise Ship Terminal
    ‪20 min walk‬
  • Sunset Beach Resort Au Natural Beach
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View King

8.8 out of 10
Excellent
(38 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View King

Junior Suite Garden View King | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View King

9.6 out of 10
Exceptional
(12 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Swim-Out

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite Ocean Front Swim-Out

  • 1161 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View King

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View Double

  • 580 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean Front Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front Double

  • 560 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(3 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim-Out King

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View Swim-Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 580 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front King

8.6 out of 10
Excellent
(13 reviews)
  • 560 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1161 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View Double

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Presidential Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Presidential Suite

  • 1911 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Garden View

Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer

Suite Junior with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Montego Bay

Beachside getaway.Your stay at this Montego Bay property places you within a 10-minute walk of Freeport Peninsula and Montego Bay Yacht Club. Also, Sunset Beach Resort Au Natural Beach is within half a mile (1 km) and Montego Bay Cruise Ship Terminal is within 2 miles (3 km).

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 miles
  • Montego Bay Cruise Ship Terminal - 20 min walk - 1.1 miles
  • Sunset Beach Resort Au Natural Beach - 3 min drive - 0.8 miles
  • Montego Bay Marine Park - 8 min drive - 3.2 miles
  • Doctor's Cave Beach - 9 min drive - 4.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 23 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Jerky's Bar and Grill - ‬4 min drive
  • ‪Coco Cafe - ‬1 min walk
  • ‪Montego Bay Yacht Club - ‬12 min walk
  • ‪KFC - ‬5 min drive

About this property

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5-star beachfront property near Sunset Beach Resort Au Natural Beach
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

This 5-star Montego Bay property is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • Meeting rooms
  • 725 sq m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers 350 accommodations with MP3 docking stations and DVD players. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Secrets Spa by Pevonia has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Dutch, English, French, German, Spanish

Similar properties

Aerial view

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.1 out of 5, Very Good, 1,013 reviews
$530 nightly
The price is $530
Jul 21 - Jul 22
Total includes taxes and fees
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 33 slot machines
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Casino (1,410 square feet of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Secrets Wild Orchid Luxury
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury All Inclusive Hotel
Secrets Wild Orchid Luxury All Inclusive Hotel
Secrets Wild Orchid Luxury All Inclusive All-inclusive property
Secrets Wild Orchid Luxury Hotel
Hotel Secrets Wild Orchid Montego Bay - Luxury Montego Bay
Montego Bay Secrets Wild Orchid Montego Bay - Luxury Hotel
Hotel Secrets Wild Orchid Montego Bay - Luxury
Secrets Wild Orchid Montego Bay - Luxury Montego Bay
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
Secrets Wild Orchid Luxury
Secrets Wild Orchid Montego
Secrets Wild Orchid Montego Bay Luxury All Inclusive Hotel
Secrets Wild Orchid Luxury All Inclusive Hotel
Secrets Wild Orchid Montego Bay Luxury All Inclusive
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Luxury All Inclusive All-inclusive property
Hotel Secrets Wild Orchid Montego Bay - Luxury – All Inclusive
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Secrets Wild Orchid Montego Bay Luxury – All Inclusive
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Frequently asked questions

How close is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive to the airport?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is 4.9 mi (23-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive on Jul 7, 2025 start from $558.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive.

How close is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offer free breakfast?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers free full breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

During your stay you can enjoy the 1410 square-foot casino on site, featuring 33 slot machines and 1 gaming table.

What time is check-in at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a pool?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive features 2 outdoor pools.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a restaurant?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is home to World Cafe, which features international cuisine.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Secrets Spa by Pevonia, where you can enjoy body wraps, body treatments, and aromatherapy.

How close is Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive to downtown Montego Bay?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is 2 mi away from Montego Bay.

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1008 reviews
Rating 8 - Good. 241 out of 1008 reviews
Rating 6 - Okay. 121 out of 1008 reviews
Rating 4 - Poor. 69 out of 1008 reviews
Rating 2 - Terrible. 69 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

christina

Stayed 5 nights in Feb 2025

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an above average property. Needs some maintenance in areas. Rooms very clean. REally expected the mini bar to be a real small mini bar and not just soft drinks and 4 cans of beer. Ran out of liquor (vodka) at many of the pool bars. Didnt have lime juice for martinis at 2 different resturants. Front staff was very attentive.
Stayed 3 nights in Mar 2025

6/10 Okay

Melissa

Stayed 4 nights in Mar 2025

2/10 Terrible

Shantel, Chicago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Stayed 5 nights in Mar 2025

4/10 Poor

Kevin

Traveled with partner
Disliked: Property conditions & facilities
Second back to property. Now under Hyatt brand after walk out of employees in Niv 2024. At check in they demanded full payment even tough I had paid Expedia half. Expedia ended up refunding and offered me a much better rate that hotel would not give. Check in they try to upsell and book future trips, similar to timeshare speech. Hotel was too busy and long waits for the restaurants. At every turn they are trying to upsell even though it’s suppose to be all inclusive. I witnessed staff bickering with each other and many were unhappy. This was total different experience than our previous visit. Properly is on beautiful location so we were very disappointed with our return trip as it went downhill. The property does need a major renovation as rooms are dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shannon checked us in he was a lot of fun and very helpful getting us dinner reservations when we wanted them. We will totally be back. Laid back vibe, very nice place with beautiful views.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Our favorite waitress at the Jamaican restaurant Tayvia Williams was amazing!
Stayed 4 nights in Mar 2025

6/10 Okay

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful scenery but staff weren’t always the friendliest and extremely pushy with sales.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sally Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

kamran

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was extremely disappointing. The room was poorly maintained, dirty, and uncomfortable. The bathroom tub was broken, and the provided iPad did not work at all. Room service failed to provide basic essentials like towels—I had to ask at least 10 times before receiving any. The restaurant food was terrible, practically inedible. Moreover, the staff appeared more concerned with getting tips and handouts rather than offering quality customer service. I strongly advise against staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sabrina Marilyn

Liked: Cleanliness, amenities
Great service
Stayed 3 nights in Dec 2024

4/10 Poor

Marissa

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The second we walked into the resort we were EXTREAMLY disappointed for the price we paid. The whole resort needs an upgrade/remodel. Staffing needs some serious training. I could count on one hand how many employees made me feel welcome. Last year we took a trip to Secrets Maroma in Cancun and fell in love with the resort and the staff. That is the reason we booked Secrets. However that was not the case with Wild Orchid. I don't think I'll stay at Secrets ever again! Pros: 1- We had butler service included with our package. They never even told us until the next day.Not 1 word about it during check-in. Devon our butler really proved himself and is the ONLY reason we stayed. There is only 1 restaurant that does reservations, everything else is first come first serve, which you're looking at a 2 hour wait because they don't have all restaurants open everyday. They rotate through and only have 2 or 3 open for 3 different resorts. Butlers also had a rose pedal hot bath ready for us the second we got back from a long excursion. Roses on the bed, saving chairs at the beach. 2- The maids did a good job of tiding up all our stuff. Turn down service. Cons: 1-HOT & humid rooms 2-Bugs & Cockroaches all over our room 3-Dirty bathtubs, rundown/old rooms. corroded showers, paint peeling off walls, holes in the floor, broken cupboards and chair legs. 4-HORRIBLE food. one of the buffets the "grilled veggies" were frozen to the plate I couldnt even grab any. 5-Room service took 2 hrs
Stayed 5 nights in Mar 2025

10/10 Excellent

Kishan

Stayed 5 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. My only complaint is that the room was very dewy and everything including the walls stayed wet with condensation. It felt very icky most of the time due to this. And having the air on did not help! The restaurant food could have been better also. Otherwise, a good time was had! And the breakfast is top tier!
Stayed 3 nights in Mar 2025

8/10 Good

Lisette

Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very friendly and the views were amazing.
Stayed 4 nights in Mar 2025

8/10 Good

Susanna

Liked: Cleanliness
The staff was exceptional… Above and beyond. The only con was the musty smell of the room and the curtain/sliding doors needed repair.
Stayed 1 night in Mar 2025

6/10 Okay

James Robert

Stayed 8 nights in Feb 2025

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place people .. please don’t stop your hospitality
Stayed 3 nights in Feb 2025

8/10 Good

Tash K

Traveled with partner
Liked: Cleanliness, amenities
We experienced colorism, classism and also stereotype. We are a black couple who were born in Jamaica (background knowledge). We booked the preferred suite on the wild orchids side of the hotel. On arrival to the facility, we were greeted by a bell boy who we told three times that we booked the wild orchids side however he repeatedly tried to direct us to the St James side. The light in the bathroom was not functional ( this we pointed out on arrival and the issue was not rectified). The hot tub on the outside was also not functional. As it relates to dining, the hotel has several restaurants for dinner ; obtaining seating would most times result in a long wait. The waiters were standoffish towards us ; as if they didn’t want to serve us. The food was good, however limited at dinner; portion was small. Breakfast was amazing as it was buffet style and they had variety. I would never return to this resort though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful and quiet
Stayed 4 nights in Feb 2025

8/10 Good

Aiyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Restaurants were average nothing exciting, however there was one night that offered a buffet and it had great authentic Jamaican food. Beach access was amazing. Staff was always very friendly and helpful. Room service is provided. Cleaning service is provided every morning. This resort does not attract younger crowds so it was a quiet relaxing stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rena

Stayed 6 nights in Feb 2025