4.6 out of 5

"We had a wonderful stay here. We spent our time on the beach rather than the pool. " More

By a verified traveler on Tue 25 Jul 2017

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Hotel Description

A luxury stay in Montego Bay awaits you at Secrets St. James Montego Bay - Luxury All Inclusive. You'll be 2.6 km (1.6 mi) from Montego Bay Cruise Ship Terminal and 4 km (2.5 mi) from Harbour Street Craft Market. Highlights at this all-inclusive resort include 9 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 350 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, balconies, and MP3 docks. Minibars provide free refreshments, and 24-hour room service is also available. You'll find nice touches like jetted tubs, bathrobes, and slippers to enhance your stay. Sitting areas, separate bathtubs and showers, and coffee/tea makers are also available.

A day of pampering at Secrets Spa by Pevonia can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the sauna. The restaurant, Seaside Grill, is open for breakfast, lunch, and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite nightclub and fitness center. 8058 square feet (749 square meters) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business center. Plus you'll find a casino, free WiFi in public areas, and a spa tub. Free hot/cold buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 5-star Montego Bay resort, you'll be 11.2 km (7 mi) from Rocklands Bird Sanctuary.

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$519 per night

Club Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite 1 King Bed Ocean View Swim-Out

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite 2 Double Beds Ocean View Swim-Out

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Preferred Club Master Suite Ocean Front Swim-Out

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets St. James Montego Bay - Luxury All Inclusive ratings based on 63 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

40th Birthday

We had a wonderful stay here. We spent our time on the beach rather than the pool.

Posted by , from Atlanta on Jul 25, 2017

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4 out of 5

Another great visit

We visited the Secrets resort in 2010 when it first opened and had been really looking to get back for another visit. We came back over the Independence Day holiday and had a great stay. Overall, the resort is still outstanding but it felt a little less personable this trip. The first visit in 2010 we felt really catered to and everyone was so attentive; however this visit it really felt like an all inclusive resort and people where there to do just do a job. However, some of the staff went above and beyond and we really appreciated it. Make sure you bring change for tips because it's hard to find a place to change out cash at the resort. We'll definitely visit again but maybe a shorter visit. We still live the resort and Montego.

Posted by , from TX, USA on Jul 7, 2017

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3 out of 5
Great beach! Rooms need some updating. Restaurants fair

Posted by , from Virginia on Jun 3, 2017

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5 out of 5

Secrets Saint James, Montego Bay, Jamaica

Beautiful resort, super friendly staff, especially loved Judiene Fray at Secrets Boutique.

Posted by , from Rockwell, North Carolina on Mar 19, 2017

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4 out of 5

Secrets St James

Pros: Clean sea water. Friendly staff. Great band for an hour every night.
Cons: Beach chairs very uncomfortable. Liquor may be watered down. No shows. Spa ridiculously expensive. More choices in the restaurant. No construction.
Very pretty resort. The food was good, not the best. Choices in the restaurants were few, but the buffets provided more choices. The beach is very small yet if you can find a lounge there is a nice view of sea and mountains. There was some entertainment, but no shows. The house band was phenomenal. There was noisy construction going on for 15 hours a day on the St James side adjacent to the upgraded preferred unit. It made it impossible to have the peace and quiet on the beach. We had to walk a half a mile over to Wild Orchard to have quiet at the beach or the pool and not feel like we were in midtown Manhattan. We were not told about this prior to our trip by either the hotel or Travelocity. If you go to St James and have this problem, complain. All in all, if you are looking for a party atmosphere, go somewhere else.

Posted by , from Long Island, NY on Dec 12, 2016

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5 out of 5

Great hotel!

Best trip ever! Staff was awesome and the hotel was better than I could have imagined. Food was great and there were so many options. Beautiful room with ocean views. Definitely will be staying at Secrets again!

Posted by , from Boston on Apr 13, 2016

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Comment from Hotel Management

May 20, 2016 by Caulette

Thank you Stephanie for taking the time to share your experience. We are of course very happy to note that your stay with us was an enjoyable one and do look forward to being of service to you once again. Warm regards, Caulette

4 out of 5

A relaxing, easy vacation

Pros: staff was great, beautiful grounds/beaches, several food options, lunch/breakfast buffet was good, easy airport transfers, jerk chicken cart
Cons: dinner food ok (on par w/ Applebee's), menus were very limited/very generic, lounge chairs uncomfortable, wine was terrible, need to pay to snorkel
My boyfriend and I spent 4 nights here and the location near the airport + the fact that it was all-inclusive made it a relaxing vacation where we didn't have to worry about meals, activities and long taxi rides during our short stay. Admittedly, this was my first all-inclusive experience because of the bad reputation many of them have re: food, guests, etc. and being a hotel snob, I had my concerns. I was, however, happy with my stay and would return to another Secret's property in the future.

Posted by , from New York, NY on Nov 10, 2015

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5 out of 5

Just perfect !

We stayed for 5 days 4 nights! The food, beach, drinks, ambiance, hotel room was just great!! We stayed on the 4 floor and it was a beautiful view of the beach and pool. The restaurants were great I especially liked the French and Seaside grill!

Posted by , from Wr on Sep 21, 2015

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4 out of 5

Beautiful Resort

My husband and I returned here for our first anniversary this month!  We we married on the beach here last year!  The grounds are beautiful and absolutely immaculate!  Our housekeeper was wonderful and we always had the most beautiful towel arrangements on our super comfortable bed at the end of the day!  The water is beautiful and the people are all so friendly.  It is so peaceful sitting on our deck in the morning with my coffee listening and watching the ocean! On our our favorite places was the swim up bar, great people and great bartenders!  Especially Andrew!!!  The best food is at the Japanese Restaurant.  There was always food and drinks in the lobby morning, noon and night!  24 hour room service is great too!  We miss you guys!  Maybe we will be back someday!  If you are reading this review, you must go check it out!  

Posted by , from Wichita, KS on Oct 29, 2013

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4 out of 5

Beautiful Grounds

The Pros: The resort itself is beautiful.   The water amazing.   The people were very friendly. Drinks are good - if you are a drinker - you will like the fact that you can drink all you want! The Cons:  The food is TERRIBLE.  We had a hard time finding something to eat that we liked.  We did finally eat Hibachi and it was very good. They tried to push us into a time share sales pitch as soon as we checked in.  It gave us a bad taste as soon as we got there.  We paid for this vacation - and had no desire to spend any time listening to someone try and sell us something. Between the terrible food and the time share sales pitch - we were turned off and will not be visiting another Secrets resort.

Posted by , from TX on Jul 22, 2013

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About the Secrets St. James Montego Bay - Luxury All Inclusive

Location Lot 59A Freeport, Montego Bay, Saint James

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Property Features

Secrets St. James Montego Bay - Luxury All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Secrets St. James Montego Bay - Luxury All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 poolside bars, a swim-up bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive resort also offers a spa tub, a steam room, and a fitness center. Self parking is free. Smoking is allowed in designated areas at this 5-star Montego Bay resort.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • 6 conference rooms
  • 8058 sq ft of conference space
  • 749 sq m of conference space
  • Built in 2010
  • Breakfast available (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Secrets St. James Montego Bay - Luxury All Inclusive offers 350 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Seaside Grill - This restaurant serves breakfast, lunch, and dinner.

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Himitsu - This theme restaurant specializes in Asian cuisine and serves dinner only.

Blue Mountain - This restaurant specializes in Caribbean cuisine and serves dinner only.

El Patio - This theme restaurant specializes in Mexican cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Horse riding/rental on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Secrets Spa by Pevonia has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Secrets St. James Montego Bay - Luxury All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • 24-hour check-in
  • Minimum guest age is
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Montego Bay St. James
  • Montego Bay St. James Secrets
  • Secrets James Luxury
  • Secrets James Luxury All Inclusive
  • Secrets Montego Bay St. James
  • Secrets St. James Montego Bay Luxury
  • Secrets St. James Montego Bay Luxury All Inclusive
  • Secrets St. James Luxury All Inclusive
  • Secrets St. James Luxury

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.