" It was a Fantastic experience. I did not want to leave! " More

By a verified traveler on Sun 08 Oct 2017

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Hotel Description

An all-inclusive stay in Montego Bay awaits you at RIU Montego Bay All Inclusive. Within steps you'll find Blue Diamond Shopping Centre and Whitter Village within a short 5-minute stroll. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy TVs with satellite channels, and all 681 rooms feature balconies, WiFi, and in-room childcare. Free minibar items, ceiling fans, and safes are also available.

A relaxing day at Renova Spa can include beachside massages, body wraps, and facials along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Kalu, serves Asian cuisine and is open for dinner. With 4 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and nightclub. Other amenities include free WiFi in public areas, a fitness center, and a spa tub. Free buffet breakfast is available. There's also the convenience of free self parking.

With a stay at this 3.5-star Montego Bay resort, you'll be 18.6 km (11.5 mi) from Rocklands Bird Sanctuary.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RIU Montego Bay All Inclusive ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Love RIU

Pros: Everything.....nothing not to like.
Cons: No improvements necessary.
Location: Beach and shopping.
It was a Fantastic experience. I did not want to leave!

Posted by , from Potosi, MO USA on Oct 8, 2017

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5 out of 5

Awesome stay at Riu Montego Bay

Pros: Everything but the seaweed in the water and smell in the room.
Cons: Dredge the seaweed and buy a Glade plug in for the smell in the room...LOL
This was our first stay at a Riu Hotel and our experience was great for the most part. This was the first trip to Jamaica other than a cruise ship stay for only a few hours. My wife and I usually take a trip to Mexico every year but we decided to go to Jamaica this year. When we arrived there was NO time share people shadowing your every move. There were only a couple people telling you about the excursions. They were very pleasant so we signed up for two excursions (both excursions were awesome too!). The food was excellent everyday! Try the jerk chicken at the beach food station. It's worth the long wait in line. The beach was nice but there was a lot of sea weed in the water. The rooms were good except for the weird smell in the room.

Posted by , from Cleveland OH on Jun 26, 2017

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1 out of 5

Bad service and smell of sewage...

Just got back from my honeymoon, if you like to be treated bad and smell sewage this is a perfect place for you to stay. This hotel is not better the a motel 6. On my balcony and walking around the resort we would smell raw sewage which was neausiating. The service was horrible except for a couple employees, discriminated against daily, and they are extreamly blunt and open about it. The hotel was also rundown and dirty. Several family, friends, and myself have stayed at Riu resorts before and loved it, now we know to go to their competitors for the treatment, and clenliness you deserve on vacation.

Posted by , from Staten Island on May 23, 2017

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3 out of 5

A Pleasant Time at the RIU Montego Bay

Pros: The food, the drinks, the entertainment and the excellent staff.
Cons: The hotel needs a major upgrade. Perhaps they have neglected this hotel in favor of the 2 new Riu hotels in Montego Bay.
Location: I didn't leave the hotel for the entire week I was there except to go briefly to the shopping area across the street.
It was my 3rd stay at the Riu Montego Bay - the last being 7 years ago. I was a bit disappointed in the condition of the hotel. There were tiles missing in the pool and the room needed a major update. Who has fat-back TVs anymore?? The food & staff were excellent. I was very upset that they advertised a $460 "resort credit" only to find out it was discount coupons that you use if you purchase expensive services. I chose to stay in this hotel based on the advertised "resort credit" instead of going to the Riu in St. Martin. Someone needs to learn the difference between "resort credit" and "discount coupons." I believe it was false advertising. Overall, my husband and I enjoyed our stay, the food and the entertainment, despite the daily rain we had for the week.

Posted by , from Neptune, NJ on May 22, 2017

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4 out of 5

Great Stay!

Pros: The staff was very friendly........lots of food.
Cons: More activities
Location: Venture out at your own risk. Always someone outside trying to sell you "Mary Jane"
Got here on Thursday and was told I have some good and bad news for you, the good news was we have a room and the bad news was ...the room is not what you paid for, it was a downgrade. We stayed in this rooms for two nights with no view. It was horrible, On Saturday we were finally upgraded to a room with an ocean front (the room we paid for was an ocean view).

Posted by , from Long Island, NY on Feb 28, 2017

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5 out of 5

BEAUTIFUL RESORT!!!!!

Pros: The entertainment was great. Great food. Very clean.
Cons: Shortage of restrooms around the resort.
Location: Snorkeling, horseback riding, Dolphins Cove.
My family and I spent a week here in January. One of our best family vacations ever. This resort is top notch. First and foremost I must compliment the staff and entertainers they really go out of thier way to make your stay enjoyable. The entertainment is absolutely fantastic. Every night is a show and the entertainers are so talented and energetic. Must give a shout out to Perry and Eazy they are so friendly and really went out of there way to get to know us. The food was fabulous. The steakhouse and Asian restaurants are not to be missed. The main restaurant served an unbelievable breakfast. The lunch is also fantastic with something for everyone. Dinner is also served buffet style in the main restaurant and the food was fabulous. The resort is kept spotless. Resort offers a free shuttle for shopping which is right across the street. We felt very safe and met such nice people who own the shops. Entertainment around the pool area all day and you can also find some quieter areas to hangout. We enjoyed some excursions of horseback riding, snorkeling and swimming with the dolphins and all were fantastic and worth every penny. I was extremely impressed with how spotless everything is kept. Only complaint I would have is there are only two restrooms on the whole resort. We will definitely be returning to Riu Montego Bay.

Posted by , from Staten Island NY on Jan 23, 2017

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5 out of 5

Love the hotel

Will be gourmet back soon ... it's a beautiful place and has lots of entertainment for the guest. Best hotel

Posted by , from newark on Dec 26, 2016

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4 out of 5

Nice all inclusive with great pool, beach & views

Near MoBay airport so vaca starts immediately! Great security & staff! Reserve the steakhouse for dinner as you CHECK in! Banana fritters, ackee n saltfish, jerk chicken(lunch)+ oatmeal..thumbs UP! Complimentary bar in the room! The AC in the room was great! The Michael Jackson + Reggae show was entertaining! Tips to the bartenders!

Posted by , from EWR on Aug 8, 2016

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3 out of 5

MOLD IN HOTEL ROOM BE CAREFUL!!!!!

Pros: Food, Entertainment and a few nice staff members who stood out. Housekeeping Supervisor/Manager was the best ( Tall lady with No hair)lol
Cons: The front desk staff especially Jeromes attitude Moldy rooms needs to be taken out of service so guest don't get affected by the mold.
Location: I didn't do anything
I was placed in a room with mold in the bathroom and closet.Spent 1 full night in this room coughing and feeling ill, saw it next day ,called manager and my room was changed. Room was very moldy from the time I approached the door. From the amount of mold,I am confident that they knew about it. I reported it to the Manager Mr Martinez and my room was changed. I have been coughing and having chest discomfort since then. As for the food, excellent, however some of the wait staff were chatting and playing with cell phones while guest were waiting for their empty plates to be picked up. Front desk staff was good except for Jerome who was very unhelpful when I needed help at check out time. House Keeping Manager, Lady with short hair was excellent. I give housekeeping staff a 10 for their attitude and kindness during my stay.

Posted by , from Florida on Jul 5, 2016

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2 out of 5

Never paid so much to be treated so rudely

Pros: The grounds and room were nice and very clean. Damien in activities and Darion bartender were both great! Food was good.
Cons: Improve staff disposition, serve better wine. Do not let guests save their chairs for the day - it is a bad policy.
Location: Dunns Falls was great but took a long time to get there so plan according.
The hotel itself is nice and the grounds are pretty but I traveled on a mother/daughter trip with myself and my daughter and a friend and her daughter and we felt completely discriminated against. I have never been treated so rudely by so many people. I have been to 6 other all-inclusive hotels and always treated well but the hotel staff here were not kind. The life guard was very rude and tried to make us move from our chairs. Also we got food from the restaurant near the beach the policy was you must have shirt and shoes on. I was wearing a shirt over my suit and was told I had to leave because my shirt did not cover the bottom of my bathing suit yet there was a lady with her family there that had on a thong with a see through cover up and she was fine as was another woman with her family who had a suit on. My daughter went another time with a cover up on and was told to leave because she had wet hair but many people walked in there wet. The activity staff was also very unwelcoming to us. "Shampoo" was down right unpleasant to guests and it was clear he did not want women or children participating in volleyball. When a guest missed he would ridicule them. Also, they were not welcoming other people to join the game and he even asked a 11 year old girl to leave even though other kids were playing. Activities did not follow the activity schedule and they acted put out when asked if the event was going to occur. Stay somewhere else that will treat you well!

Posted by , from GA on Apr 8, 2016

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About the RIU Montego Bay All Inclusive

Location Mahoe Bay, Ironshore, Montego Bay, Saint James

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment

Property Features

RIU Montego Bay All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. At RIU Montego Bay All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This Art Deco resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

  • 681 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

RIU Montego Bay All Inclusive offers 681 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Kalu - This buffet restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Little Italy - This buffet restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Mahoe Bay Grill - This restaurant specializes in American cuisine and serves dinner only. Reservations are required.

Nearby Activities

A private beach and outdoor tennis courts are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness facility. Guests under 18 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Racquetball/squash on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Sailing on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 20-35 per week (rates may vary)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Montego Bay
  • All Inclusive RIU Montego Bay
  • Montego Bay All Inclusive
  • Montego Bay RIU
  • Montego Bay RIU All Inclusive
  • RIU All Inclusive Montego Bay
  • RIU Inclusive Resort Montego Bay All
  • RIU Montego Bay
  • RIU Montego Bay All Inclusive
  • Hotel Riu Montego Bay Ironshore, Jamaica
  • Riu Hotel Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 90 minutes per day.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.