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"It's just that our refrigerator wasn't cooling and it was leaking water...other then that it was an great experience... " More

By a verified traveler on Wed 22 Aug 2018

Hotel Description

All-inclusive beachfront property with 2 outdoor pools

On the beach

You'll be steps from Blue Diamond Shopping Centre and a 5-minute walk from Whitter Village. Hip Strip and Doctor's Cave Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.

Free WiFi, balconies

The 681 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Other amenities include free minibar items, balconies, and free bottled water.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds, Garden View

Bed Count 3 Full Beds Maximum Occupancy 5 Max

Standard Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RIU Montego Bay All Inclusive ratings based on 46 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for RIU Montego Bay All Inclusive

Everyone (39) Couples (2) Family (5)
5 out of 5
Can't pick just one thing. We were totally pleased with everything. Lots of staff to keep things clean and service in restaurants and bars was great! Great job!

Posted by on Aug 7, 2019

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5 out of 5

Posted by on Jul 9, 2019

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5 out of 5
First off I would like to say my husband and I had a wonderful experience from start to finish. The moment we checked in the front desk told us that they did not have the room we requested and automatically gave us an upgrade to the RIU Palace we were greeted with champagne and warm welcomes.. the staff were amazing especially sim who waited on us at our dinner at the beach, he was amazing.. the food was great, the jerk on the beach is a must try. We meet some amazing guest who were friendly and nice. The atmosphere was just amazing you felt welcomed at every step of the way. Thanks again for a wonderful vacation RIU Jamaica

Posted by , from New York , New York on May 23, 2019

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4 out of 5
The staff was very friendly and helpful. The property was well kept.

Posted by on May 12, 2019

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4 out of 5
Disappointed with no coffee maker in room and no room service. Also disappointed that we had to fight to have a plate of food in the room when one of us was to sick to go down to dinner. The ‘no food in room ‘ policy is sticky enforced however, feel free to sit under the ‘no smoking ‘ sign and smoke as that policy is not enforced at all. The staff was delightful and very good. The beach was beautiful but swimming areas covered in sea grass. Pool was beautiful. Overall good vacation but would not stay at this particular RIU again.

Posted by , from Dover Foxcroft Maine on Apr 14, 2019

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4 out of 5
Overall we had a wonderful vacation. We had an ocean front suite and were very pleased with the accommodations. The property was clean and very walkable. Not too big, not too small (and safe). Great water activities-Hobie catamaran, paddle boarding, Kiyaking, peddle boats (all included). The buffet food was ok, resort food and what you would expect (I have had much worse). There were 2 main buffets and 3 dinner restaurant offerings (all first come first serve, no reservations). The steak house was terrible and highly do not recommend it. We walked out prior to being done. However, the Italian was great (but not true Italian, ie pasta more fish and steak with an Italian twist). A MUST (and I am very serious), jerk chicken on the beach from 1-3 (fabulous, ate it every day we were there and it never got old!). Heads up - snorkeling, do the catamaran snorkeling from the resort facilities on the beach. The Travel agent ones were ok (we did both), however, the resort outing was so so so much better as far as the reefs and fish (and much cheaper). However, it's all snorkeling, ie no booze, no stop in town. If you are looking for something more than just snorkeling, do the tour ones (or do both like us). All in all I would highly recommend the resort. We thought it was a great value for the money. Out of a week stay, the only bad experience was the steak house. Otherwise, we had a blast and we all walked away with a smile.

Posted by on Apr 9, 2019

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2 out of 5
There was nothing unique about the property, it’s a 3 star. Needs to be renovated in a big way! Had a suite and another room for our daughters and for two nights no hot water and no cable! Management knew of the situation that this was happening in two buildings but never disclosed. Called each day and all they said was were working on it! For 7,000 dollars you expect more. Furthermore, we have been to several rius in different countries and always had room service available and mimosa in the mornings this property has neither. There are two rius next door and they have champagne but not ours!!! Don’t understand that one! Will never stay at this Riu again! After the way the management handled the hot water issue and no cable I will never stay at another RIU ever! 7,000 for 5 nights should get me a lot more then bottom shelf liquor, no room service and no apologies from management or any compensation for 2 of our nights with cold showers! They told me to take it up with who I booked my trip with, that’s great customer service for you! Management do not bother to put your generic response when you see this! If you wNted my business you would have taken care of my family when we were there! The worst RUI we’ve ever stayed at. It will be our last! Way toooo many other all-inclusive that will take my money and treat us better!

Posted by on Apr 6, 2019

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2 out of 5

Posted by on Apr 2, 2019

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5 out of 5

Posted by on Mar 31, 2019

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4 out of 5
The staff tries hard to make everyone feels comfortable. It was admirable to see how caring they were to elderly and handicapped guests.

Posted by on Feb 5, 2019

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About the RIU Montego Bay All Inclusive

Location Mahoe Bay, Ironshore, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite clubs included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

RIU Montego Bay All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. RIU Montego Bay All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly RIU Montego Bay All Inclusive. Self parking is free. Smoking is allowed in designated areas at this Art Deco Montego Bay property.

  • 681 guestrooms or units
  • 4 levels
  • 7 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (5.4 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

RIU Montego Bay All Inclusive offers 681 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Rose Hall - This buffet restaurant specializes in American cuisine and serves breakfast and dinner.

Little Italy - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Kalú - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Mahoe Bay - This steakhouse is located by the pool. Open daily.

Exodus - Onsite lobby lounge. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted

Hotel Names

  • All Inclusive Montego Bay
  • All Inclusive RIU Montego Bay
  • Montego Bay All Inclusive
  • Montego Bay RIU
  • Montego Bay RIU All Inclusive
  • RIU All Inclusive Montego Bay
  • RIU Inclusive Resort Montego Bay All
  • RIU Montego Bay
  • RIU Montego Bay All Inclusive
  • Hotel Riu Montego Bay Ironshore, Jamaica
  • Riu Hotel Montego Bay
  • RIU Montego Bay All Inclusive All-inclusive property
  • RIU Montego Inclusive inclusi
  • Riu Montego Inclusive Montego
  • RIU Montego Bay All Inclusive Montego Bay
  • RIU Montego Bay All Inclusive All-inclusive property
  • RIU Montego Bay All Inclusive All-inclusive property Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Golf Promotion

Book a stay in any room or rate category and receive special rates on 5

different golf courses (rates vary depending on the golf course and season).


Full details at check-in. Rates vary depending on the time of the year.

Guests must contact the property at least 24 hours in advance to arrange

tee time; contact information is provided on the booking confirmation

email. Twighlight rates are valid after 1:30 PM daily). Non-players are

charged UDS 25 per person. Club rental is available for a surcharge. Taxes

are included. Gratuity is not included for Golf caddies (recommended USD 20

per player). No refunds for any unused portion of offer. Offer subject to

availability. Offer is not valid with groups/conventions and may not be

combined with other promotional offers. Other restrictions and blackout

dates may apply.

url importing https://www.travelocity.com/Montego-Bay-Hotels-RIU-Montego-Bay-All-Inclusive.h2062016-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.