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Moon Palace Jamaica – All Inclusive

5.0 star property
5-star beachfront property near Dunn's River Falls

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers, lifeguards on site
Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
On the beach, white sand, sun loungers, beach umbrellas
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Turtle Beach
    ‪7 min walk‬
  • Place, Ocho Rios Fort
    ‪4 min drive‬
  • Place, Dunn's River Falls
    ‪8 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

  • 1049 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(29 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)
  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View

8.0 out of 10
Very good
(71 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 501 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

On the beach.Within a 10-minute walk of the property, you'll find Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle River Park and Turtle Beach are also within half a mile (1 km).

What's nearby

  • Turtle Beach - 7 min walk - 0.4 miles
  • Mahogany Beach - 1 min drive - 0.6 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles
  • Mystic Mountain - 6 min drive - 2.6 miles
  • Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Moon Palace Loud bar - ‬4 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Pier 8 - ‬1 min walk
  • ‪Mongoose Jamaica - ‬1 min walk

About this property

Moon Palace Jamaica – All Inclusive

5-star beachfront property near Dunn's River Falls
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a hot tub. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 swim-up bars
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Moon Palace Jamaica – All Inclusive offers 705 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pool
  • Hot Tub
  • Breakfast included
4.1 out of 5, Very Good, 2,773 reviews
$225 nightly
The price is $263
Oct 7 - Oct 8
Total with taxes and fees
Hotel Riu Ocho Rios - All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

How close is Moon Palace Jamaica – All Inclusive to the airport?

Moon Palace Jamaica – All Inclusive is 10.2 mi (23-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Sep 30, 2025 start from $286.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Jamaica – All Inclusive have an airport shuttle?

Moon Palace Jamaica – All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of JMD 10000 per person, roundtrip.

How close is Moon Palace Jamaica – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Jamaica – All Inclusive offer free breakfast?

Moon Palace Jamaica – All Inclusive does not offer free breakfast.

Is there a casino at Moon Palace Jamaica – All Inclusive?

No, there is no casino at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Jamaica – All Inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Jamaica – All Inclusive have a pool?

Moon Palace Jamaica – All Inclusive features 4 outdoor pools and a children's pool.

Does Moon Palace Jamaica – All Inclusive have a restaurant?

Moon Palace Jamaica – All Inclusive is home to Buccaneers Reef, which features international cuisine and ocean views.

Does Moon Palace Jamaica – All Inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy mani/pedis, body treatments, and body wraps.

How close is Moon Palace Jamaica – All Inclusive to downtown Ocho Rios?

Moon Palace Jamaica – All Inclusive is 0.2 mi away from Ocho Rios.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 921 out of 1811 reviews
Rating 8 - Good. 398 out of 1811 reviews
Rating 6 - Okay. 258 out of 1811 reviews
Rating 4 - Poor. 108 out of 1811 reviews
Rating 2 - Terrible. 126 out of 1811 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, check in too long
Stayed 1 night in Sep 2025

2/10 Terrible

Jermaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Renaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Velumailum

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 5 nights in Jun 2025

4/10 Poor

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was sent a email for free transportation. I booked transportation but free promis was not honored. Not given promised 3 FREE Nights in Punta Cana. They push timeshare like RTUs. The resort is nice. The over promise under deliver is recurring and frustrating.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Will return soon
Stayed 3 nights in May 2025

6/10 Okay

Tai

Traveled with family and small children, Traveled with group
Overall we had a good trip. We had mixed reviews with regard to the staff. It seemed like the men on staff were super helpful and wanted everyone to enjoy their time at the resort. But as a whole, the women came off as rude (think giving an attitude or eye roll, when our party of two adults and five children, asked for a beverage at lunch). Almost as if we, as paying guests at the resort were inconveniencing them. The kids loved the lifeguards at the Flowrider! The resort credits are a joke. They can only be used at the spa, minimal items in the gift shop and very limited excursions (which were way overpriced compared to Viator). The Spa prices were ridiculously high even with the use of the small amount of resort credit allowed to be used there. The food at the resort was average. We had reservations at a different restaurant for each night of our stay. Our housekeeper was phenomenal! She was so kind and tidied our room twice each day. I’m glad our family could visit Jamaica and experience some nature. With so many options to choose from when it comes to resorts in the Caribbean and Europe, I don’t think we would choose Moon Palace again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Geoffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been regular visitors to the Moon Palace so have become accustomed to the excellent quality of service. We travelled as an extended family with small children and the facilities (3 rooms) were a great fit. Our initial move into our rooms was a bit noisy but this quitened down within an hour. One of the rooms was not available until after 3 pm but was fine once delivered.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos Eduardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best options in Jamaica as the quality of food and options is good.
Stayed 2 nights in Jun 2025

8/10 Good

P

Traveled with family
Liked: Cleanliness, staff & service, amenities
The kids play area needs a faceup. The drivers outside the hotel are too agressive and abusive. Frequent harrasment by byron tours once you exit and enter the lobby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tonisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My girls and I enjoying our stay even though 4 day/3 nights aren't enough... We're definitely coming back.
Stayed 1 night in Jun 2025

10/10 Excellent

Estefani

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Joseph, Grovetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities.
Stayed 6 nights in Jun 2025

8/10 Good

Pamela

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Jamaica is truly a paradise. The hotel is pretty but the rooms are a tad small and a bit rundown. Still, it is a beautiful hotel with nice staff andany places to eat and relax. There where shows and activities but not all day long; they would last an average of an hour and that's it. Food was good and had a bunch of varieties. The Indian food at the sundeck and the jerk chicken where the best. If they could play de music a bit higher during the day or have more fun entertainment during the day, it would be nicer. But overall we loved it.
Stayed 6 nights in Jun 2025

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great.

Hotel really is all inclusive. All restaurants, paddle boards, kayaks, surf rider, swim with dolphins, all bars, water slid, all specialty drinks. So just take a lot of $1 and $5 for tips. Also the food was mediocre to bad, even in the best reservation only restaurants. They need to invest in cooks and ingredients. The Buffett reminded me of Carnival cruise line, the worst. We didn’t not walk by or in a single restaurant that smelled like the food they advertised. We were all happy to leave on the last day just to get something to eat. As we checked out the offered me the same room suite for 2 adults 2 kids for $300 a night after I had just paid more than double that. Actually wasn’t a selling point!
Stayed 2 nights in Jun 2025

10/10 Excellent

Midesha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a family vacation with two teenagers. From the moment we arrived at the hotel it was five star service. The staff was both professional efficient and so helpful. Rooms excellent and room service was excellent. The dining buffet was amazing with so many different types of foods. The pools and on property activities will also excellent. One of the best properties we have visited. Service as expected with a smile, as after all, we are in Jamaica! We were all including the kids entertained at all times !
Great chef at Momo Restaraunt - Hibachi Grill with Jamaican twist!
Great entrance hall with bar! Every area is perfectly decorated and staff always so friendly and helpful.
Wonderful shows every night !
Beautiful sunset views at waterfront restaurants.
Stayed 5 nights in Jun 2025

10/10 Excellent

Remielyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

pavel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst resort experience we’ve ever had! They stole my hat, and when we got home, my husband discovered multiple fraudulent charges on his account. At checkout, I was busy reporting my missing hat, so my husband handled the checkout process. They told him there was a $12 balance on the account. Oddly, the card I used at check-in wasn’t charged, so he gave them his card to cover the balance. That card was never used anywhere else only at checkout and within two days, there were over five fraudulent charges. Completely unacceptable. Please be careful When you visit this resort.
Stayed 2 nights in May 2025

10/10 Excellent

Nirav

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Tasty food all restaurants are good nice place to chill out.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sabah

Stayed 6 nights in Jun 2025

10/10 Excellent

Khalilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was AMAZING and the staff was so nice! The only bad part was my check in experience. It took 1 hour and 30 minutes due to system issues. Other than that...10/10!
Stayed 4 nights in Jun 2025

8/10 Good

chiquila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property
Stayed 4 nights in Jun 2025

8/10 Good

PRAKASHBHAI

Traveled with family
Staff is not friendly
Stayed 5 nights in Jun 2025

6/10 Okay

Otencia

Stayed 1 night in May 2025