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4.5 out of 5

"The entire staff, from the bag boy when we first arrived, to the cleaning staff, front desk, wait staff and especially the entertainment team (Bubbles ... " More

By a verified traveler on Tue 15 Nov 2022

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Hotel Description

Adults-only beachfront property with 5 restaurants

Beachside getaway

A stay at this Northern Estates property places you within 3 miles (5 km) of Greenwood Great House and 6 miles (10 km) of Jamaica Beaches. Cinnamon Hill Golf Course and The Shoppes at Rose Hall are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free buffet breakfast and free valet parking.

Suite, Oceanfront (Penthouse, Butler Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Last Room Available

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Iberostar Grand Rose Hall - Adults Only - All Inclusive ratings based on 31 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Iberostar Grand Rose Hall - Adults Only - All Inclusive

Everyone (6) Couples (15) Family (6)
5 out of 5
The entire staff, from the bag boy when we first arrived, to the cleaning staff, front desk, wait staff and especially the entertainment team (Bubbles, Smiley, Sonic and Vanessa) were super friendly and always spoke kindly. The food options were awesome, even on the buffet was outstanding. Do no miss the surf and turf, you will regret it if you do. We traveled to the hotel and utilized Jamaica tours for our excursions. Their rep Kareen was awesome. The great part was the people on the resort and throughout the Island seem like a very genuine caring people. We will be back to Jamaica and the Iberostar.

Posted by , from Loveland on Nov 15, 2022

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Comment from Hotel Management

Nov 15, 2022 by iberostar

Dear Guest,Thank you for choosing our hotel for your recent holiday.We sincerely appreciate your words towards our staff who are characterized by their kind and helpful manner, and we do receive so many compliments about them, once more, we will congratulate them on your behalf and we are delighted that they could enhance your stay with us.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,

5 out of 5

Posted by , from SPRINGFIELD on Oct 20, 2022

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2 out of 5
The property was absolutely beautiful and the staff was top notch

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 24, 2022 by iberostar

Dear Guest, First of all, we would like to express our gratitude to you for sharing your experience with us today. The words you wrote isn't matching with the rating and asked if you could look it over. Again, we thank you for choosing Iberostar for your holiday and we hope to have the pleasure of your company in the future. Best regards,

5 out of 5

Posted by , from Atlanta on Mar 8, 2022

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3 out of 5
Nothing special About this place. access all three properties and five star this was not at most 3.5. bright spot was staff and Jamaican people. super nice. Constant pot smoke everywhere! Room was nice but had no regular coffee they were out for 9 days so could not enjoy coffee in room in morning. waited week for bottle opener to have wine never able have it still on table when left Pools/grounds very nice. hot tub cold water with barely jets going. Beach okay clean, water not crystal thought it would be. No great views. Nothing special. Nobody walked on shore becuase you would get harassed by locals selling crap. drinks at all hotels were not as advertised. Just terrible and everyone we met agreed unless you are a 18-22 spring break maniac just wanting low quality booze sub par mixers to get hammered. You were not getting Bacardi,jack,sky. Food better at home. Ramsey does not work here. Restaurant food was bad to okay, room service food was okay if you did not mind waiting 2hrs for it warm if you lucky. best food at beach but it was prepaid jerk chicken,jerk pork everyday. Had salads at beach bar that were good. Breakfast okay best there made to order eggs. Bacon sausage over cooked jerky, anything under heat lams was cool and dried out. Fresh fruit and nut bar was good but honest who goes vacation for nuts and fruit. Could not use spa closed. Reason we went there. Was not aloud to use gym because I only had crocks and dress shoes.

Posted by on Dec 11, 2021

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5 out of 5
Loved everything. Location, staff, facility. Yeah Mon

Posted by on Oct 7, 2021

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5 out of 5
We love this resort. From the amenities to the staff you can’t go wrong. Food is amazing, the Spa is wonderful and the staff go out of their way to make sure your stay is amazing

Posted by on Sep 26, 2021

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3 out of 5

Posted by on Aug 30, 2021

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5 out of 5
Beautiful, clean and upkeep

Posted by , from Memphis on Aug 29, 2021

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4 out of 5

Posted by on May 11, 2021

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About the Iberostar Grand Rose Hall Adults Only - All Inclusive

Location Rose Hall Main Road, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Iberostar Grand Rose Hall - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Iberostar Grand Rose Hall - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is available daily. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a spa tub. You'll have access to the outdoor pool and health club at a partner property. Self parking and valet parking are free. This 5-star Montego Bay property is smoke free.

  • 295 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Grand Rose Hall - Adults Only - All Inclusive offers 295 accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Palau Gourmet - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required. Open daily.

Jamaicano Port María - This restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

SPA Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Grand Rose Hall All Inclusive
  • Iberostar Grand Rose Hall Adults Only All Inclusive

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.