"staff is very friendly and eager to provide World class service.. Very kids friendly, great entertainment. very good experience " More

By a verified traveler on Fri 29 Jun 2018

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Hotel Description

An all-inclusive stay in Montego Bay awaits you at Holiday Inn Resort Montego Bay, Jamaica - All Inclusive. You'll be 2 km (1.3 mi) from SuperClubs Ironshore Golf and Country Club and 2.2 km (1.3 mi) from Three Palms Ocean Course. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 518 rooms, and you can enjoy free WiFi, furnished balconies or patios, and in-room childcare. Coffee/tea makers, safes, and hair dryers are also available.

A relaxing visit to Sol Mer Spa and Salon can include deep-tissue massages and beachside massages along with detox wraps, body wraps, and aromatherapy. The restaurant, SeaBreeze, serves seafood and is open for dinner. With 2 poolside bars and 4 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the 4 outdoor tennis courts and free kids' club. 4650 square feet (432 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include a casino, free WiFi in public areas, and a 24-hour fitness center. Free buffet breakfast is available. There's also the convenience of free self parking.

With a stay at this 3.5-star Montego Bay resort, you'll be 21.1 km (13.1 mi) from Rocklands Bird Sanctuary.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$250 per night

Superior Room, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

KidSuites

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Resort Montego Bay ratings based on 42 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
staff is very friendly and eager to provide World class service.. Very kids friendly, great entertainment. very good experience

Posted by , from fl on Jun 29, 2018

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Comment from Hotel Management

Jun 29, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. We work hard to make our guests happy. Your experience is one that we desire for all our guests. Your feedback helps us to know about the things that please you and what we can do to improve overall experiences. We thank you for staying with us and look forward to welcoming you back.

4 out of 5
Staff was wonderful! The beach was beautiful and very clean. We felt very safe here and will definitely be returning! Monetgo Bay is a good location to stay if you want to explore the popular tourist destinations like Negril and Ochos Rios.They are both about 1.5 hours away in opposite directions. This resort has a booking office where you can choose and combine so many excursions with tour guides that make the trip so much more entertaining. Would recommend this place to friends and family!

Posted by on Jun 19, 2018

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Comment from Hotel Management

Jun 19, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are pleased to learn that you were satisfied with our amenities. We value your feedback as this helps us to know about the things that make our guests happy and what we can do to improve overall experiences. We thank you for staying with us and look forward to welcoming you back.

2 out of 5

Disappointing

Pros: I like the location being close to the airport. I like that it is an all inclusive Holiday Inn. I love the calm, clear water.
Cons: The rooms need updating.
I have stayed at this Holiday Inn 3 times total. This last visit was disappointing. From the time we arrived, we did not feel as welcomed as in the past visits. The front desk staff made us feel we did not have a reservation when we arrived. In the past we have always felt very welcomed. This Holiday Inn could use much updating. It is getting very dated. We had to ask for washclothes and shampoo/condidtioner. Not sure that we will return.

Posted by , from North Carolina on May 29, 2018

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Comment from Hotel Management

May 30, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are sorry that we were unable to meet your expectations this time. We Take note of the things that you found displeasing and assure you that we will do our best to address them. Thanks for letting us know. Please accept our apologies for any inconvenience caused. We do hope that we will have an opportunity to serve you in the future.

3 out of 5

Okay hotel.

I wish the pool was deeper. So you could actually swim because you couldn’t go out deep enough to swim in most spots in the ocean. The room could have had a rug or two in it. Room service would have been nice to have it Or have a mini fridge of some sorts to keep our drinks or water cold. Have a drink menu at the bar to know what we could have ordered. The taxis were way overly expensive.

Posted by on May 19, 2018

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Comment from Hotel Management

May 20, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We value your feedback as this helps us to know about the things that make our guests happy and what we can do to improve overall experiences. We take note of your comments and will do our best to address the issues raised. We thank you for staying with us and would love to see you on a future stay.

5 out of 5
The staff was amazing! I cant wait to go back.the buffet was more than enough to eat.the different huts to choose from was fun.

Posted by on Apr 30, 2018

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Comment from Hotel Management

Apr 30, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. We work hard to make our guests happy. Your experience is one that we desire for all our guests. Your feedback helps us to know about the things that please you and what we can do to improve overall experiences. We thank you for staying with us and look forward to welcoming you back.

5 out of 5

Paradise

Hotel has great scenery. It has an impressive scenery from the dining room, the gym and yoga room. The yoga instructor was the best. He was very helpful and gave great workout tips. He took the time to show us how to exercise properly. My son loved the hotel because it has all the goodies he likes. It has ice cream, popcorn, hamburger and grill cheese sandwiches. My husband love that they served fried fish and jerk food daily. I like the fact that they served Jamaican food for breakfast and most times for dinner. My only advice is that they should give more choices for Jamaican food for breakfast, lunch and dinner. One or two choice is not enough. It’s Jamaica, their food is known and people love it. Last, Did I mention it has free WiFi.

Posted by , from Connecticut on Apr 14, 2018

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Comment from Hotel Management

Apr 16, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are thrilled to learn that you were satisfied with our amenities. We work hard to make our guests happy. Your experience is one that we desire for all our guests. Your feedback helps us to know about the things that please you and what we can do to improve overall experiences. We thank you for staying with us and look forward to welcoming you back.

4 out of 5

Great value experience!

The resort is literally 5-10 minutes from the airport! Went with a group of about 18, half of the headcount being teenagers. The resort has little something for all ages to enjoy. The whole group seemed to have fun and enjoy it. If you are looking to get out of the cold and into the warm Caribbean air at a fair price this is the place. This is not a 5 star fancy resort but has just enough to give you a true all-inclusive experience.

Posted by , from MI on Apr 9, 2018

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Comment from Hotel Management

Apr 9, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are pleased to learn that you were satisfied with our amenities. We value your feedback as this helps us to know about the things that make our guests happy and what we can do to improve overall experiences. We thank you for staying with us and look forward to welcoming you back.

4 out of 5

4th time

Pros: Restaurant selection, most of the staff very nice
Cons: Shower, nice to have light beer
Location: It is close to the city with lots of shopping. Local food is excellent
The Holiday Inn is continually getting better, cleaner and updating their rooms and food. It is worth the money. We will be going back next year. Biggest complaint would be the staff getting in trouble in front of vacationers. The shower could use improvement also.

Posted by , from Michigan on Feb 2, 2018

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Comment from Hotel Management

Feb 2, 2018 by Kammoi

Thank you for taking the time to tell us about your stay. We are pleased to learn that you were satisfied with our amenities. We value your feedback as this helps us to know about the things that make our guests happy and what we can do to improve overall experiences. We thank you for staying with us and look forward to welcoming you back.

3 out of 5

could be better .

Pros: Family hotel
Cons: more kids activeties .nothing much to do ,can be a little boring after a few days.
Location: location is great ,but nothing much to do.
stayed at hotel four times .but was not able to received V. I. P , not good .

Posted by , from boston on Dec 18, 2017

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Comment from Hotel Management

Dec 19, 2017 by Kammoi

We thank you for taking the time to tell us about your recent stay. We value your comments as this help us to learn how we can improve our service delivery. We assure you that we will do our best to address the issues you highlighted. We hope to welcome you back.

3 out of 5
Spend the extra to go to riu or some where else, not much beach ,food ok,service ok,resort needs alot of work,

Posted by on Nov 21, 2017

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Comment from Hotel Management

Nov 24, 2017 by Kammoi

We appreciate you taking the time to provide feedback on your stay. We are sorry to hear that your expectations were not met. We take note of your concerns and will work to address them. Thanks for letting us know.

About the Holiday Inn Resort Montego Bay, Jamaica - All Inclusive

Location Rose Hall, St. James, Montego Bay, Saint James

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Kids' club

  • Supervised activities for children ages 12 years old and younger

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions

Property Features

Holiday Inn Resort Montego Bay, Jamaica - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Holiday Inn Resort Montego Bay, Jamaica - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Montego Bay resort.

  • 518 guestrooms or units
  • 4 levels
  • 7 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 4 conference rooms
  • 4650 sq ft of conference space
  • 432 sq m of conference space
  • Buffet breakfast (free)
  • Casino
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Resort Montego Bay, Jamaica - All Inclusive offers 518 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

SeaBreeze - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.

Portside Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Barefoot Bar and Grill - This poolside restaurant serves lunch, dinner, and light fare.

De Terrace - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required.

Sorrento Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Nearby Activities

This beachfront resort offers a range of activities, including 4 lighted tennis courts, volleyball, basketball, and a 9-hole miniature golf course with lighting for night play. The resort provides a large, freeform pool with wheelchair accessibility, a kiddie dancing water fountain, and another pool with a swim-up bar reserved for adult guests.

Additional programs include and an activity program for children, a GoldenSpree program for seniors, and non-motorized water sports (sailboats, snorkeling gear, kayaks, catamarans, pedal boats, and wind surfing gear).

The health and fitness center includes stationary bicycles, treadmills, weight machines, and free weights. Guests have 24-hour key access.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Fishing on site
  • Miniature golf on site
  • Sailing on site
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Minimum age to access spa is 10
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available

Hotel Names

  • All Inclusive Holiday Inn SunSpree Montego Bay
  • Holiday Inn All Inclusive
  • Holiday Inn All Inclusive Montego Bay
  • Holiday Inn Montego Bay SunSpree
  • Holiday Inn Montego Bay SunSpree All Inclusive
  • Holiday Inn SunSpree Montego Bay Resort
  • Montego Bay Holiday Inn SunSpree
  • Montego Bay SunSpree Holiday Inn
  • Montego Bay SunSpree Resort
  • Montego Bay SunSpree Resort Holiday Inn
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Jamaica All Inclusive
  • Holiday Inn Montego Bay Jamaica

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.