Book Cheap Hotels in Montecatini Terme from $50

The hotel is right on a very busy street, no sign for parking, not a comfortable experience. The rooms are OK, nice look although just two power outlets available. But all that was OK for us as we visited many better or worse places. But with the following, I have a serious concern. I booked the room through Travelocity, entered five people and was offered Quadruple Room with ‘sleeps five people’ note. To be surprised at the checkout about an extra charge of 26 EURO for the fifth person (child under 6). After complaining and showing my reservation, the receptionist basically told me that he ‘DOES NOT CARE AND THAT THE PROBLEM IS BETWEEN ME AND EXPEDIA’. Very disappointing and rude for a venue that should pride themselves for a customer satisfaction. I can swallow miscommunication between the hotel and Travelocity but rudeness will NEVER be acceptable and I therefore highly recommend to AVOID this place. They offer a lot of smiles not to you but to your vallet.

Overall the hotel was ok for the price, clean and accommodating. A little dark on the lighting and decor but ok. The breakfast was poor tasting. The location is very convenient to all the action and main street of shops and restaurants. The gentleman at the front desk was rude and condescending and it appeared we were a nuisance to him, and beneath him. It would be helpful if all European hotels could provide hair conditioner and toothpaste.

Hotel Bartolini is situated in the center of Montecatini, two blocks from Redi Terme, about 7 minutes walk to train station, three minutes walk to the central shopping street. Lady and gentleman on reception were very friendly and kind. They patiently answered all our questions, printed train schedules for us, and make us feel welcomed. Room was always clean, bathroom fully supplied: shampoo, soap, lotion, shower cap, etc. Breakfast buffet was amazing: fresh and tasty, a lot of meal choices and every day was something new in menu. The lady in the kitchen made cappuccino on order and she did it well! Room with two single beds was large and bright. There was a fridge in the room, as well as TV. I will definitely stay there again!