Book a hotel near Monster Mini Golf, Town Center

"Good location close to restaurants and highway. Noisy traffic could be heard. The breakfast was good, simple but area clean. Good shower with good water pressure. Mattress on queen bed was in need of replacing. Had to switch in middle of the night as it was soft and lumpy very uncomfortable. Room rate on upper limit for 3 star hotel."

"When we 1st Checked in our room had hair all over the bathroom. They Switched rooms the 2nd night the Toilet had water coming out the back all over the floor. The hotel was full so they couldn’t switch to another room. We paid for parking and there weren’t any parking spots available so that we had to park in the “Free Parking Spots” across the street. However I had to make multiple phone call to get a refund for 1 of the night. Which I feel as if we deserve both night free considering that I had to put the towels all around the toilet to absorb the Brown water"

"Staff was welcoming but when I called for reservation I was told pet fee was $35. The charge for room was over $200 and I was told there was not a room with 2 queen beds. I said there was online. He said it was just booked. I hung up and booked a room with 2 queen beds for $155. When I checked in the pet fee was $75. Quite a jump from $35. I would have kept driving if I wasn’t so tired. Place to walk pet was private and fenced in. Everything was nice except the $75 pet fee. We had stayed previously at a Candlewood Hotel and pet fee was $25."

"On arrival we had to wait 15 minutes while the desk clerk assisted another patron. While we waited while another desk clerk was busy doing something on her computer. They both finished and greeted us at the same time. We were helped by the clerk who had been doing something at her computer. She informed us that there was a $6 fee for parking that was not disclosed when we booked the room. When we got to our room we saw there was no coffee maker. We called the desk and were told that they provided 24/7 coffee in the lobby. I asked specifically if there would be coffee in the lobby at 3:30am which was our planned checkout time and was assured coffee is provided 24/7. So at checkout there was no coffee and the clerk on duty said it was being made and wouldn’t be ready until 4am. Then after leaving for dinner we arrived back at the hotel to discover there was a plumbing problem that affected water delivery to the entire hotel. We couldn’t flush the toilet or shower before going to bed. I called the desk and they said that it would be fixed in an hour. After 2 hours I called again and was told they were still working on the problem and if I wanted a refund I could check out. Now It’s 8:30 at night and we were leaving at 3:30 am so changing hotels was not a viable option. Needless to say I lost a lot of sleep over this and got no coffee in the morning. I will never stay at any other Hilton property as long as I live!!!! They made promises that went unfulfilled."

"The room was very nice. Excellent breakfast.."

"The room was very clean, staff was nice, but there were homeless people living in the parking lot, sitting on the sidewalk in the back parking lot. There were only 2 pieces of equipment in the gym and one did not work. no hand santizer or wipes in the gym and waterfountain was not working. Front doors to hotel were not working and had to be manually pushed open and closed by guests. coffee all day station was not properly monitored or supplied. Best Western is our preferred hotel when we travel, but will not stay at this one again."