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Metropolis Resort

Property class: 3.5
Family-friendly 3.5-star hotel near Chaos Waterpark

Choose dates to view prices

Photo gallery for Metropolis Resort

Water park
Point of interest
Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe
Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Place, Chaos Waterpark
    ‪1 min walk‬
  • Place, Action City
    ‪5 min walk‬
  • Place, Florian Gardens
    ‪6 min walk‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Mobility Accessible

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Bunk)

Deluxe Room, Multiple Beds (Bunk) | Hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, Multiple Beds (Bunk)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds (The Bunk House)

Superior Room, Multiple Beds (The Bunk House) | Hypo-allergenic bedding, down comforters, in-room safe

Superior Room, Multiple Beds (The Bunk House)

  • 1 bedroom
  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

View all photos for Family Room (King and Bunk Bed)

Family Room (King and Bunk Bed) | Hypo-allergenic bedding, down comforters, in-room safe

Family Room (King and Bunk Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

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About the neighborhood

Eau Claire

Oakwood Hills stay.With a stay at this Oakwood Hills hotel, you'll be steps from Chaos Waterpark and Action City. Also, Florian Gardens is within half a mile (1 km) and Oakwood Mall is within 3 miles (5 km).

What's nearby

  • Chaos Waterpark - 1 min walk - 0.0 miles
  • Lowes Creek County Park - 5 min walk - 0.3 miles
  • Action City - 5 min walk - 0.3 miles
  • Florian Gardens - 6 min walk - 0.4 miles
  • Oakwood Mall - 2 min drive - 2.1 miles

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 20 min drive

Restaurants

  • ‪Kobes - ‬6 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Buffalo Wild Wings - ‬5 min drive
  • ‪Infinity Beverages Winery & Distillery - ‬4 min drive
  • ‪Grizzly's Wood-Fired Grill & Steaks - ‬6 min drive

About this property

Metropolis Resort

Family-friendly 3.5-star hotel near Chaos Waterpark
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business center on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 3 levels
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Metropolis Resort offers 111 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Hot tub
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Waterpark and Fun Center is closed every Monday and Tuesday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.31 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Frequently asked questions

How close is Metropolis Resort to the airport?

Metropolis Resort is 13.7 mi (20-min drive) away from the Eau Claire, WI (EAU-Chippewa Valley Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Metropolis Resort?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Metropolis Resort on Apr 22, 2026 start from $183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Metropolis Resort have an airport shuttle?

Airport shuttle services are not available at Metropolis Resort.

How close is Metropolis Resort to the beach?

This hotel is 8.3 mi (17-min drive) from Half Moon Beach.

Does Metropolis Resort offer free breakfast?

Free breakfast isn’t offered at Metropolis Resort, but full breakfast is offered for a fee of between USD 9.99 and 15.99 for adults, USD 6.99 and 6.99 for children.

Is there a casino at Metropolis Resort?

No, there is no casino at this hotel.

What time is check-in at Metropolis Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Metropolis Resort?

Free parking is not available at this hotel.

Does Metropolis Resort have a pool?

Metropolis Resort features an indoor pool and a children's pool. One of the pools is closed seasonally each year from September 3 to September 12. The pool is closed on Christmas Eve and Christmas Day.

Does Metropolis Resort have a restaurant?

Metropolis Resort is home to City Eats, which features American cuisine and happy hour. The dining venue(s) are closed on Christmas Eve and Christmas Day.

Does Metropolis Resort have a spa?

There are no spa services available at this hotel.

How close is Metropolis Resort to downtown Eau Claire?

Metropolis Resort is 3.6 mi away from Eau Claire.

Metropolis Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ted

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and attentive
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Stayed 2 nights in Jan 2026

10/10 Excellent

JAYME

Stayed 2 nights in Dec 2025

6/10 Okay

Tarin, Rice Lake

Stayed 1 night in Dec 2025

8/10 Good

Marcus

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were all very friendly and helpful. We noticed that other people had birthday decorations on their door and since it was my mother’s birthday we asked if we could have that too. The young man behind the desk immediately went to decorate for us. All the other staff we interacted with in the arcade and water park were great too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is very friendly and accommodating. So much fun
Stayed 2 nights in Jan 2026

10/10 Excellent

Plia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and organized. I like how they have handsoap, lotion, shampoo and conditioner station-very convenient. We didnt have breakfast there. Hot tub was warm but it kinda small for the amount of people were there using while we were. My 3 yrs old loves and enjoy the swimming area and love the trampolines area. We will come again.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Lucia

Stayed 2 nights in Dec 2025

4/10 Poor

Anna

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Dec 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Suanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Perhaps a little small for 9 people but plenty of bed room. Water park was great for under 10 year olds. Action city was great for adolescents and kids.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and it was great being able to check in all together and that our rooms were so close !
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't see a breakfast only coffee or hot chocolate. The kids did like the waterpark.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Metropolis is so much fun! We had the best time! Our room was great, the staff is fantastic. This will always be one of our favorite places.
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

The sir conditioner did not worked both nights. The first night maintenance came and the filter was so dirty it did not cool the room. The second night it just shut off at midnight and the room was not comfortable. Two nights no sleep. Front desk responded appropriately but I only got returned the resort fee for one of the nights. Not worth the cost of my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant staff were excellent. Food was good.
Stayed 1 night in Dec 2025

8/10 Good

annie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
We didn't partake in breakfast, staff was helpful, room was nice, several customers had pets with them.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, amenities
Fun resort. Great amenities.
Stayed 1 night in Dec 2025

8/10 Good

Tarin, Rice Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really would like to have included self-serve breakfast instead of having to pay lots more money at the bar
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Deb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, great amenities and good food. The vent in the bathroom could use a cleaning.
Stayed 1 night in Nov 2025

10/10 Excellent

Dorine

Stayed 3 nights in Nov 2025