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"I liked the rooms, although ours had a smell, not really bad, but not teally good either. And also the hot tub wasnt working. " More

By a verified traveler on Thu 30 Jul 2020

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Hotel Description

Hotel perfectly located for exploring Eau Claire

City center stay

Within a 15-minute walk of the hotel, you'll find Marshfield Medical Center - Eau Claire and HSHS Sacred Heart Hospital. University of Wisconsin-Eau Claire and Carson Park are also within 2 miles (3 km).

Indoor pool

An indoor pool, free self parking, and free newspapers are featured at this hotel. WiFi in public areas is free. Express check-out and a safe deposit box are also provided.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 56 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free newspapers, and free local calls.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 11 - Nov 12

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (3) Family (6)
4 out of 5
I liked the rooms, although ours had a smell, not really bad, but not teally good either. And also the hot tub wasnt working.

Posted by on Jul 30, 2020

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5 out of 5
This was definitely worth the price. Medium size pool small hot tub but they were clean. There was coffee and hot chocolate and a decent breakfast

Posted by on Jan 12, 2020

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1 out of 5
I'm very dissatisfied with my stay here at this property. The check in process was like pulling teeth from an alligator. After a long day I was hoping to check in a little early at around 2:15 p.m. and was informed that they would not allow me to check in until 3 no questions asked. The man's attitude and lack of compassion to even try to explain it to me politely was unnerving. Then I wanted to relax in the hot tub and after the anticipation of how great it was going to be the water wasn't even hot. Every time I asked anyone at the desk for anything they acted like it was an inconvenience. Upon check in I was informed that I booked a handicap accessible room and I asked the gentleman if I could possibly change to a different room because I didn't have a need for the handicap room and I was told that I couldn't change rooms unless I wanted to pay a higher rate for the night. Overall I don't think I will return to this property. I only booked the to as a little getaway for myself and I really wish I would have stayed home!!! What a disappointment!!!!

Posted by on Jan 6, 2020

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1 out of 5
All 3 bathrooms had issues that should have been fixed. We didn't get the rate quoted to us... ugh! Definitely never this one again.

Posted by on Aug 11, 2019

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4 out of 5
Close to resturant clean, friendly, nice parking lot

Posted by on Aug 7, 2019

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3 out of 5
Ok, but got wrong info on breakfast times , i think the staff eas ok

Posted by on Jul 8, 2019

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4 out of 5
Pool area was nice and room was nice looking and comfortable

Posted by on May 19, 2019

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4 out of 5
The staff was friendly but kind of WHINEY. There was a kids hockey team staying at the facility. There were a few things she complained to me about and I overheard her complaining to others. In her defense I also heard her defending her staff and that was nice.

Posted by on Jan 14, 2019

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4 out of 5

Thanksgiving weekend

Pros: Cleanliness, reasonable rate.
Very clean basic room - that's what we needed at a very reasonable rate. Looked like new hall carpet. Good breakfast bar. We would stay there again.

Posted by on Nov 30, 2015

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3 out of 5

It was okay for one night.

Pros: Free breakfast, Free Internet
Everything was very clean. It was just okay, nothing special. The rate should have been cheaper. Bathroom was small. Usual breakfast.

Posted by , from Appleton, WI on May 2, 2011

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About the Quality Inn & Suites

Location 3117 Craig Rd, Eau Claire, WI 54701

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites offers its guests an indoor pool, gift shops/newsstands, and coffee/tea in a common area. Public spaces have free WiFi. Quality Inn & Suites also features complimentary newspapers in the lobby, express check-out, and a front desk safe. Self parking is free. This Eau Claire hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day, plus a deposit of USD 20 per day
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Eau Claire
  • Comfort Inn Hotel Eau Claire
  • Eau Claire Comfort Inn
  • Quality Inn Eau Claire
  • Quality Eau Claire
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Eau Claire
  • Quality Inn & Suites Hotel Eau Claire
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.