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"Stayed overnight, hotel was clean, staff was very helpful. It was a little outdated, but could tell they were in the process of trying to update. It d ... " More

By pmk10, from Wisconsin on Wed 11 Sep 2013

Hotel Description

Hotel near University of Wisconsin-Eau Claire in Eau Claire

Near the airport

You'll find University of Wisconsin-Eau Claire and Schlegelmilch-McDaniel House within 3 miles (5 km) of this hotel. Eau Claire Regional Arts Center and Children's Museum are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-in. There's an indoor pool on site, and a 24-hour front desk and a picnic area are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 66 guestrooms also offer free WiFi and satellite TV. Free newspapers, free local calls, and ironing boards are also available.

Standard Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max
$55* Per night/room Dec 6 - Dec 7

Standard Room, 2 Double Beds, Poolside

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Regency Inn And Suites ratings based on 10 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Regency Inn And Suites

Everyone (4) Family (2)
2 out of 5
Outside door locks failed. Noise from the pool area and air conditioner.

Posted by on Aug 4, 2019

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1 out of 5

Posted by on Jun 30, 2019

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1 out of 5

Posted by on May 28, 2019

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1 out of 5

Immensely Disappointing

Pros: Nothing...
Cons: Everything!
You have to be kidding me. I cannot believe this hotel is open. The information online is not what you get. The rooms are outdated and old. Not to mention they are filthy. They gave us a room that was not cleaned, they we went to the lobby, they change and upgraded our room. The clerk apologized to us and upgraded the room. The oddest comment was made by the clerk: that the previous people check out early. So why did they give us a room that was not vacant. The upgraded room was awful. It was very dark, the linens were soiled, I would not walk on the carpet without wearing shoes. The TV did not work. We left within 15 minutes. When we went to check out, there was no one at the desk. So I left a note. I cannot believe this hotel is open. We will never book at a Roadway again. This place needs to close.

Posted by , from Milwaukee WI on Oct 13, 2015

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2 out of 5
Definitely not as nice as pictures lead you to believe.

Posted by on Aug 30, 2015

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2 out of 5

Better than nothing

Pros: Pool and location
Cons: Update the rooms.
No one at desk at check in; waited for 5 minutes. Suddenly a man and a woman appeared, both were on cordless phones, and I got "one minute" finger motion. Waited. Checked in...not a swift process. Asked for a crib. Got to room. Dingy and musty smelling. Bedspreads too large for bed and hung down to a puddle on the floor. With two little ones, this was messy. Room did have fridge, and it was ON. Best thing about hotel, the pool. Very well kept. Crib never arrived; called downstairs to ask again. A very nice man apologized (not the first one I encountered at check in) and brought up pack and play and set it up.

Posted by on Aug 3, 2015

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3 out of 5

Pleasant Stay

Stayed overnight, hotel was clean, staff was very helpful. It was a little outdated, but could tell they were in the process of trying to update. It did not have a hot tub, but the pool was great!! Had a nice selection at the the breakfast of cereal, muffins, bagel, toast, fruit and yogurt. I felt for the price you pay it was a good deal. Still wish the owners would get a hot tub though!!

Posted by , from Wisconsin on Sep 11, 2013

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3 out of 5

The personnel, pool, continental breakfast was good.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: smoke smell in certain rooms and in hallway
We requested a different room as the smoke smell was so bad. Supposedly people stood out on a landing outside the room's sliding glass doors to smoke. I think they should get away from the building. The room also had needed repairs and adjustments to be done. I couldn't stand another day in that room so requested another room only after we would inspect it. Another room also had smoke smell, denied it and FINALLY we found a room that was remodeled and it was pleasant . The noise level was not bothersome and the staff really bent over backwards to accommodate us. I still think that the smoking law should be strongly enforced.

Posted by , from Green Bay, WI, USA on Apr 26, 2012

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2 out of 5

Cheap hotel...get what you pay for.

Pros: Free breakfast, Free Internet
This hotel was cheap...I willl pay more next time. Very dated, lumpy floors, lumpy pillows, looked like it had not been updated in 30-40 years. Will never stay here again.

Posted by on Apr 13, 2011

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4 out of 5

Very Satisfied!

Not only did we get a great deal on the room, but the hotel was easy to find. The rooms were spacious, clean and well laid out. Check-in was a breeze thanks to our printout from web and the staff was very friendly and helpful. Centrally located so getting to places around town was easy, and the man at the front desk was very helpful in giving us directions to places we wanted to visit. The pool area was well maintined, although we were a bit disappointed that the advertised hot tub was not there at all. Aside from the advertised-but-absent hot tub, we were very satisfied.

Posted by on Jul 31, 2010

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Property Features

Free breakfast is available. A computer station is on site and WiFi is free in public spaces. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Regency Inn And Suites. Free self parking is available. This Eau Claire hotel is smoke free.

  • 66 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Eau Claire, WI (EAU-Chippewa Valley Regional) (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Regency Inn And Suites offers 66 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.

Pets

  • Pets: USD 15.00 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per stay
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rodeway Inn Eau Claire
  • Rodeway Inn Hotel Eau Claire
  • Rodeway Eau Claire
  • Regency Inn Eau Claire
  • Regency Eau Claire
  • Regency Inn And Suites Hotel
  • Regency Inn And Suites Eau Claire
  • Regency Inn And Suites Hotel Eau Claire

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Eau-Claire-Hotels-Regency-Inn-And-Suites.h9905-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.