Skip to main content
Beginning of main content
4.5 out of 5

"The hotel was clean but a little dated. " More

By a verified traveler on Mon 27 Sep 2021

Enter dates to see availability

Hotel Description

Hotel near Oakwood Mall in Eau Claire

Close to airport

You'll be within 2 miles (3 km) of Oakwood Mall and 6 miles (10 km) of Florian Gardens with a stay here. University of Wisconsin-Eau Claire and Children’s Museum of Eau Claire are also within 6 miles (10 km).

Indoor pool, terrace

This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, kitchens

The 53 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and LCD TVs with cable channels.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$89* Per night/room Oct 31 - Nov 1

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

GrandStay Residential Suites - Eau Claire ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for GrandStay Residential Suites - Eau Claire

Everyone (5) Couples (5) Family (12)
4 out of 5
The hotel was clean but a little dated.

Posted by on Sep 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 1, 2021 by GrandStay Residential Suites Hotel.

Thank you for your review. Your feedback is very important to us. It was a pleasure to have you as our guest. GrandStay Residential Suites is looking forward to when you can visit our area again. Leanne Assistant General Manager

5 out of 5
Room was nice - the 2 bedroom suit was roomy for our group. Property was very quiet. Disappointing that the pool and hot tub were out of service.

Posted by on Aug 2, 2021

Was this review helpful to you?
5 out of 5
It was all great. The staff was competent, friendly, professional. Facilities were great.

Posted by on Jul 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2021 by GrandStay Residential Suites Hotel

Thank you for your review. It was a pleasure to have you as our guest. We are glad you enjoyed your stay. GrandStay Residential Suites Hotel is looking forward to your next visit to our area. Leanne Director of Sales

3 out of 5
It seemed like a very old building.

Posted by on Apr 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 20, 2021 by GrandStay Residential Suites Hotel

Thank you for providing feedback on your recent stay with us! I am sorry you felt our building is old. We are continuing to work on our building improvements everyday. Again thank you so much for your review. GrandStay Residential Suites is looking forward to your return visit. Leanne Director of Sales Warmly, Leanne

5 out of 5
We had a vary nice room and the people at the front desk were helpful, friendly, & Courteous

Posted by , from Trade lake wi on Sep 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2020 by C. Peterson GM

Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and your kind words. We will hopefully see you again in the future. Thanks again for staying with us.

5 out of 5

Posted by on Aug 30, 2020

Was this review helpful to you?
Comment from Hotel Management

Sep 1, 2020 by Christine

Thank you for rating your recent stay with us. We really appreciate the 5 out of 5 rating. Thanks again, and we hope to see you again on a future trip.

3 out of 5
Showing signs of wear. Stains on couch cushions and walls need to be wiped down or painted. Breakfast did not have much variety. They offered tea but no hot water. We could hear our neighbor every time they opened or closed the pocket doors

Posted by on Mar 1, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 2, 2020 by Christine - General Manager

Thank you for taking the time to rate your recent stay with us. I'm sorry it appears there are areas we could improve on. We take guest remarks seriously and do whatever is necessary to correct any issues. I would be interested in knowing the room you were in, so I can address the couch and wall issue. It appears the hot water was temporarily empty when you were in the breakfast area. We do serve 2 hot items daily 6 days a week and biscuits and gravy on Sundays. Homemade waffles are available daily, along with: cereal, oatmeal, variety of breads, bagels, danish, donuts, yogurt, fresh fruit and hard boiled eggs. Please be assured we provide hot water and coffee at all times of the day and replenish as needed. I hope you will give us another chance to accommodate you in the future!

3 out of 5
The room was great, the pool was really small and breakfast was horrible, empty before 9 am

Posted by on Jan 26, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 27, 2020 by Christine

Thank you for providing us with a review of your recent stay. I sincerely apologize that we didn't meet your expectations with regard to breakfast. We strive to keep all items filled, although there may be times it may take a few minutes to replenish. We continue to do so until 10:00. I sincerely hope you will give us another opportunity to show you we are dedicated to providing the best guest experience possible.

5 out of 5
Clean, comfortable and spacious room. Nice breakfast

Posted by on Dec 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 24, 2020 by Christine

Thank you for rating your recent stay. We really appreciate it and hope to see you again soon!

5 out of 5
Clean, quiet, close to shopping, and restaurants. Stayed in December and parking was tight because of snow banks

Posted by on Dec 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 24, 2020 by Christine

Thank you very much for rating your recent stay with us. It is unfortunate the snow banks do take a few of our parking spaces. We are trying to keep our lot as clean as possible, so guests can also see where the parking lines are. When they aren't visible, it seems our parking is cut in half, as everyone takes 1 1/2 spaces. Thanks again for staying with us, and we hope to see you again in the future!

About the GrandStay Residential Suites - Eau Claire

Location 5310 Prill Rd, Eau Claire, WI 54701

Property Features

GrandStay Residential Suites - Eau Claire offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the business-friendly GrandStay Residential Suites - Eau Claire. Self parking is free. This Eau Claire hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Built in 2004
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, Discover, and Diners Club; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Hotel Names

  • GrandStay Eau Claire
  • GrandStay Residential Suites Eau Claire
  • GrandStay Residential Suites Hotel Eau Claire
  • Grandstay Residential Hotel Eau Claire
  • GrandStay Residential Suites Eau Claire Hotel
  • GrandStay Residential Suites - Eau Claire Hotel
  • GrandStay Residential Suites - Eau Claire Eau Claire
  • GrandStay Residential Suites - Eau Claire Hotel Eau Claire
url importing http://www.travelocity.com/Eau-Claire-Hotels-GrandStay-Residential-Suites---Eau-Claire.h1105527-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Eau-Claire-Hotels-GrandStay-Residential-Suites---Eau-Claire.h1105527-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Eau-Claire-Hotels-GrandStay-Residential-Suites---Eau-Claire.h1105527-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.