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3.3 out of 5
See all 15 travelocity Reviews

"The bed was very uncomfortable. The overnight desk clerk when we arrived (around 10 PM) was a little rude, but everyone else was very pleasant and hel ... " More

By a verified traveler on Sun 28 Nov 2021

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Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$125* Per night/room Oct 8 - Oct 9

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Hot Tub (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Orchard Inn ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Orchard Inn

Everyone (10) Couples (4) Family (1)
1 out of 5

Posted by on Feb 14, 2023

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Comment from Hotel Management

Mar 15, 2023 by Nicole

Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2 out of 5
I loved how fresh amd neat the room was BUT I found holes in the wall tbat made me anxious that I ended up covering and filling in with wet toilet paper. The toilet would make loud high pitch sounds. The sink had a horrendous smell when I uses it. There were flies and bugs in the room. The mattress was hard and the pillows were too small and too soft. I kept waking up in discomfort and pain. I am currently sore and in pain. The door had gaps and even when it was locked and latched, the latch wasnt stable and kept opening when people around would close doors. I was able to hear so much commotion in the rooms. I was nervous and uncomfortable to stay there. And to top it off I didnt find an elevator to make it easier to bring up my heavy luggage. I am very disappointed.

Posted by on Jun 12, 2022

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3 out of 5
The bed was very uncomfortable. The overnight desk clerk when we arrived (around 10 PM) was a little rude, but everyone else was very pleasant and helpful after that. It is a dated property, but if it had better mattresses it would be acceptable.

Posted by on Nov 28, 2021

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5 out of 5
We enjoyed having a room with plenty of space and comfort. It was too bad that the jacuzzi was not working. It was very close to the event we were going to attend.

Posted by on Oct 18, 2021

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3 out of 5
Nothing unique. A place to stay with basic microwave breakfast. All the outlets in my room didn't work so you have to Jerry rig it by placing something against it to hold it in place. Water pressure wasn't that great. Just a mediocre hotel. A place for a night passing through is fine but wouldn't recommend a vacation

Posted by on Jul 20, 2021

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5 out of 5
The front desk staff was very courteous and made check in fast and easy. Room was nice and clean with plenty of cable channels to watch. Pool was closed due to covid!

Posted by on May 3, 2021

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4 out of 5
The non-smoking side of the building is next to the freeway. Expect traffic noise all night. Whoever cleans the room did not make sure the alarm on the clock was off, so we got a very loud alarm at midnight... stumbled around to turn it off and must have hit the snooze button instead of the off button. Then, my pregnant wife became very upset and I'd have to say our stay at BW Orchard was terrible!

Posted by on May 3, 2021

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1 out of 5

Posted by on Apr 5, 2021

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4 out of 5

Posted by on Mar 8, 2020

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5 out of 5
I liked that it was outside of the city and in the middle of fields.

Posted by on May 29, 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.