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Candlewood Suites Downtown, an IHG Hotel

2.5-star property
121 N Royal Street, Mobile, AL 1-855-201-7819
4.8 out of 5
Exceptional!
See all 8 travelocity Reviews

"Love this place!!! We stay here a lot and have never had any issues. Great hotel and great staff!! " More

By a verified traveler on Fri 21 Feb 2020

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Mobile

Mobile Central Business District stay

A stay at this Mobile Central Business District hotel places you steps from Slave Market Site and within a 5-minute walk of Mobile Bay. Bienville Books and Bienville Square are also within half a mile (1 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a grocery/convenience store are also offered.

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$134* Per night/room Mar 1 - Mar 2

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed (Walk-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Downtown, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Candlewood Suites Downtown, an IHG Hotel

Everyone (5) Couples (2) Family (4)
5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by General Manager

It was a pleasure having you as our guest at Candlewood Suites Downtown-Mobile. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating, and we look forward to your return visit. Hillary Anaya, General Manager

5 out of 5
Love this place!!! We stay here a lot and have never had any issues. Great hotel and great staff!!

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 22, 2020 by General Manager

We are delighted you came back to see us at Candlewood Suites Mobile-Downtown. We love it when guests enjoy our staff so much they choose to stay with us again. We are happy knowing you do not consider other hotels when visiting the area. We appreciate your loyalty and look forward to serving you whenever your travels bring you to our city. Hillary Anaya, General Manager

4 out of 5

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 6, 2019 by General Manager

We are delighted you had a great stay at Candlewood Suites Downtown-Mobile. Thank you for the nice rating, and we look forward to hosting you again soon. Hillary Anaya, General Manager

5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by General Manager

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Candlewood Suites Downtown-Mobile. Hillary Anaya, General Manager

5 out of 5
The one bed room suite with kitchen and living room

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by General Manager

Thank you for sharing about your great stay at Candlewood Suites Downtown-Mobile. We love for our guests to feel comfortable and right at home, so our team will be pleased. We hope your wonderful experience will bring you back to us. Hillary Anaya, General Manager

4 out of 5
The staff were very friendly. I would have liked consistent cleaning services.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by General Manager

We are incredibly pleased you enjoyed your stay at Candlewood Suites Downtown-Mobile. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest, and we look forward to welcoming you back. Hillary Anaya General Manager

5 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 6, 2019 by General Manager

Thank you for the perfect rating. We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Candlewood Suites Mobile-Downtown, and we look forward to welcoming you back soon. Hillary Anaya, General Manager

5 out of 5

Nice hotel friendly staff near convention ctr

We were in town for a volleyball tournament at the convention center. The hotel was very clean and the staff was very helpful. They had free movies and you could borrow many appliances from their "locker" Crock pots ,toaster,board games, ETC.The room had a full size fridge , cooktop, pots and pans,and a full size microwave.

Posted by on Apr 12, 2016

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Comment from Hotel Management

Apr 15, 2016 by General Manager

Thank you for choosing to stay at the Candlewood Suites Downtown-Mobile while in town for the volleyball tournament. We are happy our location was convenient for your visit, and that you were very impressed with our staff, on-site facilities and your well-appointed room. We enjoyed accommodating you and hope you will stay with us again the next time you are in Mobile. Jamie Myrick, General Manager, Candlewood Suites Downtown-Mobile

About the Candlewood Suites Downtown, an IHG Hotel

Location 121 N Royal Street, Mobile, AL 36602

Property Features

Candlewood Suites Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Downtown, an IHG Hotel. For a fee, parking is available. This Mobile hotel is smoke free.

  • 81 guestrooms or units
  • Cabanas by the pool (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Candlewood Suites Downtown, an IHG Hotel offers 81 accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.90 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Downtown
  • Candlewood Suites Downtown Hotel Mobile
  • Candlewood Suites Downtown Mobile

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.