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4.1 out of 5

"The room smelled like smoke. " More

By a verified traveler on Wed 27 Jul 2022

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Hotel Description

Hotel perfectly located for exploring Southgate Triangle

Southgate Triangle stay

Within a 15-minute walk of this Southgate Triangle hotel, you'll find Bitterroot Valley and Southgate Mall. Bitterroot River and Larchmont Golf Course are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$135* Per night/room Jun 7 - Jun 8

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sleep Inn Missoula ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sleep Inn Missoula

Everyone (6) Couples (2) Family (4)
4 out of 5
The room smelled like smoke.

Posted by on Jul 27, 2022

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Comment from Hotel Management

Aug 20, 2022 by Haseena

Thank you for your review. Our sincerest apologies!

4 out of 5

Posted by on Oct 24, 2021

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5 out of 5
There was a pool.

Posted by on Apr 29, 2021

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Comment from Hotel Management

Apr 29, 2021 by Riley

Thank you for taking the time to review your stay with us. We're so pleased you enjoyed your stay and were able to make use of the amenities like the pool. We hope you'll consider staying with us on your next visit to Missoula. Have a great day and stay safe!

4 out of 5
It was very clean.

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 22, 2021 by Riley

Thank you for taking the time to review your stay with us. We are happy to hear that the cleanliness of our hotel was up to standard! Our staff works hard to ensure each room is sanatized thoroughly and well prepared for each guest and your words serve as encouragement to our team to keep up the hard work. We hope you'll consider staying with us again on your next visit to Missoula. Thank you again for your business and the review. Have a great day and stay safe!

3 out of 5
For a non-smoking property they are not being very diligent about preventing smoking. The first two rooms we tried both had strong smoke smells. The woman at the front was very embarrassed, helpful and kept trying for us. Third time was a charm

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 18, 2020 by Riley

I apologize on behalf of our entire team for failing to meet your expectations. Moving forward we have put in place steps to make sure we are more diligent about keeping this a non smoking establishment. We hope that in the future you will give us a chance to provide you with outstanding facilities and service. Thank you for your feedback.

5 out of 5
Loved the breakfast! That Lisa is a real asset! Her cinnamon apple waffles are scrumptious. She is really into hospitality. We also enjoyed the hot tub and swimming pool. Whenever we walked by the front desk we were greeted warmly; since it was Christmas there were often treats like cookies and peppermint candy canes!

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 15, 2020 by haseena

Thank you for your review! we have to agree, Lisa is our gem in the breakfast. I am so happy she was able to help you out in all areas of our hotel! We look forward to our next visit with us! Until next time. Safe travels!

4 out of 5
Clean hotel. Friendly staff. Breakfast was okay but not a lot of options.

Posted by , from KY on Oct 1, 2019

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Comment from Hotel Management

Oct 28, 2019 by Haseena

Dear Wildcat4life, We appreciate your review and value your comments, we will look into different options for our breakfast! Thank you!

5 out of 5
All good enjoyed our stay will recommend to everyone. Great location

Posted by on Jul 21, 2019

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4 out of 5
Room was clean, location was good... overall nice stay

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 29, 2019 by Christina

Thank you for your review!

1 out of 5

Billing issues! Rude front desk "supervisor"

We stayed overnight from the 3rd to the 4th. We had one room and were paying for half of another room. Their staff charged my card 6 times Sunday morning BEFORE checkout, even though right on the bill of states YPU WONT BE CHARGED UNTIL CHECK OUT. I would of payed cash, but by the time I went to the desk my card had been charged and they withdrew and excess of $400 from my bank account that ended up overdrawing my bank account. I called today Tuesday because an extra charge has still not fallen off. I got a VERY rude response from the supposed "front desk supervisor" who clearly had no idea what he was taking about. I told him i wanted to talk to the gm which he rudely replied, she's not here. I asked when shed be back and he continued to say she's not here and then finally said she was in Wyoming. He finally stated shed be back next week at which point I ended the conversation and told him I'd be in contact with her. He continued to try and argue and I told him I'd contact her and hung up. What a bogus experience! I have worked for hotels as a front desk supervisor for the last 7 years and know how hotels work, but clearly this staff is ill taught. They knowingly charged my card in excess with out my permission on Saturday night. The hotel itself was ok. Decor was modern, breakfast was goodand the breakfast gal was super nice, but I doubt we will ever stay again due to the unknowledgable and rude staff that we encountered and the excess charges!!

Posted by , from Montana on Mar 6, 2018

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Comment from Hotel Management

Mar 20, 2018 by Christina GR Manager

Thank you for your recent review. I am saddened to hear that your experience was unsatisfactory. Here at the Sleep Inn we strive to make our guest feel at home when they are here. I apologize for my desk clerks behavior. Please rest assure that is will be corrected immediately. Thank you for bringing this to my attention. Best,

About the Sleep Inn Missoula

Location 3425 Dore Ln, Missoula, MT 59801

Property Features

Sleep Inn Missoula offers its guests an indoor pool and a spa tub. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Sleep Inn Missoula also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. The property offers extended parking privileges. This Missoula hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Built in 1996
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Sleep Inn Missoula offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Missoula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Missoula Sleep Inn
  • Sleep Inn Hotel Missoula
  • Sleep Inn Missoula
  • Sleep Inn Missoula Hotel
  • Sleep Inn Missoula Hotel
  • Sleep Inn Missoula Missoula
  • Sleep Inn Missoula Hotel Missoula

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.