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Aparthotel

Santiago Apartments Bilbao

3.5 star property
3.5-star aparthotel near Guggenheim Museum Bilbao

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Photo gallery for Santiago Apartments Bilbao

Interior
Flat-screen TV
1 bedroom, in-room safe, desk, soundproofing
Full-size fridge, microwave, oven, stovetop
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011
  • Place, Plaza Moyua
    ‪3 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪11 min walk‬
  • Place, San Mames Stadium
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for One Bedroom Apartment for 2 people

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Apartment for 2 people

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Bedroom Apartment for 3 people

1 bedroom, in-room safe, desk, soundproofing

Two Bedroom Apartment for 3 people

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for One Bedroom Apartment for 4 people

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Apartment for 4 people

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Bilbao

Bilbao City Centre stay.Within a 15-minute walk of this Bilbao City Centre aparthotel, you'll find Guggenheim Museum Bilbao and San Mames Stadium. Ensanche and Galeria Bay Salt are also within half a mile (1 km).
View more Aparthotels in BilbaoOpens in a new window

What's nearby

  • Plaza Moyua - 3 min walk - 0.2 miles
  • Guggenheim Museum Bilbao - 11 min walk - 0.6 miles
  • Euskalduna Conference Centre and Concert Hall - 11 min walk - 0.6 miles
  • San Mames Stadium - 14 min walk - 0.8 miles
  • Plaza Nueva - 16 min walk - 0.9 miles

Getting around

  • Indautxu Station - 4 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • ‪Bolge Café - ‬1 min walk
  • ‪La Club By Ercilla Hotels - ‬2 min walk
  • ‪Gure Bar - ‬2 min walk
  • ‪Don Angelo - ‬3 min walk
  • ‪Hola bar - ‬3 min walk

About this property

Santiago Apartments Bilbao

3.5-star aparthotel near Guggenheim Museum Bilbao
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at Santiago Apartments Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Bilbao aparthotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santiago Apartments Bilbao offers 35 accommodations with espresso makers and safes. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 16.50 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 16.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Edificio Santiago
Edificio Santiago Apartment
Edificio Santiago Apartment Bilbao
Edificio Santiago Bilbao
Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Aparthotel
Apartamentos Turísticos Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Bilbao
Edificio Santiago
Santiago Apartments Bilbao Bilbao
Santiago Apartments Bilbao Aparthotel
Santiago Apartments Bilbao Aparthotel Bilbao

Frequently asked questions

How close is Santiago Apartments Bilbao to the airport?

Santiago Apartments Bilbao is 8.2 mi (13-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

Does Santiago Apartments Bilbao have an airport shuttle?

Airport shuttle services are not available at Santiago Apartments Bilbao.

How close is Santiago Apartments Bilbao to the beach?

This aparthotel is 5.5 mi (16-min drive) from Solarium-Zona de Pesca Los Cargaderos and 7.5 mi (14-min drive) from Playa de la Bola. Don't forget your sunscreen!

Does Santiago Apartments Bilbao offer free breakfast?

Santiago Apartments Bilbao does not offer free breakfast.

Is there a casino at Santiago Apartments Bilbao?

No, there is no casino at this aparthotel, but Gran Casino Bilbao (7-min walk) is nearby.

What time is check-in at Santiago Apartments Bilbao?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Santiago Apartments Bilbao?

Free parking is not available at this aparthotel. Self parking is available for EUR 16.5 per day.

Does Santiago Apartments Bilbao have a pool?

Santiago Apartments Bilbao does not have a pool.

Does Santiago Apartments Bilbao have a restaurant?

Yes, there is a restaurant on site.

Does Santiago Apartments Bilbao have a spa?

There are no spa services available at this aparthotel.

How close is Santiago Apartments Bilbao to downtown Bilbao?

Santiago Apartments Bilbao is 0.2 mi away from Bilbao.

Reviews

Santiago Apartments Bilbao Reviews

8.4

Very Good

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Jorge

Traveled with family
Liked: Amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Devon

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Glenn, Georgetown

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Way Overpriced Pension

Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.
Stayed 1 night in May 2023

10/10 Excellent

Jane Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception were extremely helpful and friendly.
Stayed 6 nights in Jul 2023

10/10 Excellent

Xavier

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

nancy, Alicante

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021

10/10 Excellent

Lerner, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

EJ

Disliked: Staff & service, property conditions & facilities

Unforgivable Rudeness from Staff Member

The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018

4/10 Poor

Graeme, Sydney, Australia

Disliked: Property conditions & facilities, room comfort

Edificio Santiago apartments

This apartment hotel was very disappointing. The carpets were stained and needed replacing, the curtains ditto, the lounge was 10 years past its use by date, The whole apartment could do with a paint (marks on the walls) and to be honest requires a complete makeover! The table top was not fixed to the base so nearly ended up wearing our breakfasts! Not worth 200 euros (plus taxes) a night. Should have stayed in a smart hotel for less cost.

10/10 Excellent

Mohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilbao is a great city, just the right size to explore by foot.

4/10 Poor

Aussie, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not what it was

Have stayed in it previously, but it has come way down from what it used to be.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is listed as an apartment, but is more like a typical suite hotel room in the US. This made for a very cost effective spot for three adults of one family to have separate sleeping rooms (one being a pullout couch) and share a bathroom. The location is terrific to spend time in lovely downtown Bilbao. Though there is no food service, there is a restaurant that serves lunch (and dinner on weekends) which is virtually attached. More importantly there are countless typical Spanish eateries within minutes of the front door.

8/10 Good

JOHN, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments for the price, and great location. Friendly staff also, slight downside, no kettle etc so no tea making facilities, bedding was basic, but would recommend and return.

6/10 Okay

Susan, London

Liked: Cleanliness, staff & service

Edificio Santiago

Great location in a great city.Have breakfast at the cultural centre which is 5 minutes away.

6/10 Okay

B D, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Friendly staff, half decent bed, everything else tired.

This hotel/apartment has seen better days. Whilst the front desk staff were friendly and helpful, the rooms were dated and tired. Also, what is with having one pillow, which might be as wide as the mattress, but for two people. One of the worst things I've ever seen. The shower was great if you were short! With all the multiple jets, it was like something someone had conceived in 1991 as a good idea. Time for a renovation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short trip to Bilbao

Great location with easy access from bus terminal by metro. Walking distance to Guggenheim museum and lots of restaurants, cafes around. Park opposite the hotel can get loud at times, but overall a great hotel. And very interesting showers too.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Great place when you are safe inside.

Great acess to las Ramblas. Excellent front desk service. Too many drug addicts and prostitution going on this street. Be very careful in this block. Very good cafe and bakery nearby too. Bathrooms were tiny too.

10/10 Excellent

JMC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

An unpretentious apartment hotel in a good location in central Bilbao. Excellent value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I had an amazing time in this hotel. Everything was superb, from the quality of the room, to the staff, to the comfort. I recommend it to everyone.

10/10 Excellent

Yannick

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Ihor

Traveled with family
Liked: Cleanliness, room comfort
Muy recomendable
Stayed 2 nights in Oct 2024

8/10 Good

Arturo Alonzo

Liked: Cleanliness, property conditions & facilities
Muy amables y cordiales al recibirte, asi como muy dispuestos a orientarte sobre la ciudad y zonas de interés. El departamento muy cómodo y agradable. Sin embargo las camas y almohadas muy duras. Sí volvería.
Stayed 5 nights in Sep 2024

10/10 Excellent

HYUN KYEONG

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024