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64.0% Based on 636 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

4-star spa hotel near Santiago Cathedral

In Bilbao

Your stay at this Begoña hotel places you within 2 miles (3 km) of Santiago Cathedral and Plaza Moyua. Zubizuri Bridge and Bilbao Fine Arts Museum are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a fitness center, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the seasonal outdoor pool, bar/lounge, and coffee shop.

Free WiFi, flat-screen TVs

The 200 guestrooms offer free WiFi, room service, and flat-screen TVs. Other amenities include coffee/tea makers, hair dryers, and safes.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$78 per night

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms (2x2)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

64.0% of guests recommend out of 636 reviews

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Property Features

Occidental Bilbao offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 11119 square feet (1033 square meters). Spa services, multilingual staff, and a garden are also featured at the business-friendly Occidental Bilbao. Parking is available for a fee.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • 11119 sq ft of conference space
  • 1033 sq m of conference space
  • Built in 1967
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Bilbao (BIO) (11 km / 6.9 mi)
  • Train station: Bilbao-Abando Station (3.3 km / 2 mi)
  • Metro station: Santutxu Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Occidental Bilbao offers 200 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

The Kitchen - This restaurant specializes in Mediterranean cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the health club or fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Metropolitan. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property Registry Number - H.BI.00337

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self parking fee: EUR 19 per day
  • Facilities fee: EUR 20 per person and includes use of:

  • - Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Holiday Inn
  • Occidental Bilbao Hotel
  • Holiday Inn Hotel Bilbao
  • Holiday Inn Bilbao Hotel

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.