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"Mercure Bilbao Hotel provided 5 Star Service! 7 day stay. Mercure Bilbao Hotel became like my 2nd home. Being from the USA, Ikatar, front desk profes
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4-star eco-friendly hotel near Guggenheim Museum Bilbao
Bilbao retreat
Your stay at this Abando hotel places you within 2 miles (3 km) of Guggenheim Museum Bilbao and San Mames Stadium. Ensanche and Parroquia de San Vicente Martir de Abando are also within half a mile (1 km).
Renovated in 2016
A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Free WiFi, LED TVs
The 138 soundproofed guestrooms offer free WiFi and minibars. LED TVs come with satellite channels, and other amenities include room service and rainfall showerheads.
from $71
Standard Double Room, 1 Double Bed, Courtyard View
Mercure Bilbao Jardines De Albia ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Mercure Bilbao Jardines De Albia
Everyone (1)
5 out of 5
Mercure Bilbao Hotel provided 5 Star Service! 7 day stay. Mercure Bilbao Hotel became like my 2nd home. Being from the USA, Ikatar, front desk professional, along with the rest of the hotel staff provided excellent customer service, were friendly and spoke English. The bar professionals were excellent in recommending great Rioja wines and pinxtos. They were never too busy to great me each morning and night coming and going to my amazing hotel room. My hotel room was spacious (#601)! My room had three large windows with great views. Bed was extremely comfortable. My room was spotlessly cleaned daily. I adored the 6th floor Spanish-Cleaning Professional. Muey Bien! The room amenity packets were great, including a mini manicure kit ( nail file came in handy), comb set, shoe shine sponge, dental kit, a loofah, and all the regular hotel amenities. Oh, and a nice bottle opener, if you choose to buy drinks from the room mini bar. Room service was excellent. I recommend the chicken and the steak meals. The breakfast bar was worth every $16 Euro. The juice bar was addictive and so many choices.
Location was perfect for walking to Old Town Bilbao( Casco Viejo) Plaza Moyua, Gunngenheim Museum, Basque Museum, and Abando shopping district. I even walked from the Athletic Club/ Futbol & it only took 20 min.
There were great little bars across from main hotel entrance, but never a noise issue. Thanks, Mercure Bilbao Hotel Staff for your Basque Country Hospitality!
Posted by Deanna, from New Orleans on Dec 18, 2019
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Comment from Hotel Management
Dec 19, 2019
by Sito Pons, General Manager
Dear Deanna,
It is kind of you to send us such a wonderful review.
A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are delighted that you were pleased with your accommodation. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Your kind words about our location would definitely benefit our readers.
We look forward to welcoming you back on your next visit and we would like to take this occasion to wish you all the best for the festive season.
Best wishes,
Sito Pons, General Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Mercure Bilbao Jardines De Albia offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Bilbao Jardines De Albia was completed in April 2016.
1 building
138 guestrooms or units
7 levels
Built in 2001
Dining venue
Bar or lounge
Coffee shop
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
Television in lobby
Elevator
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Limited onsite parking
Transport
Airport: Bilbao Airport (BIO) (13.1 km / 8.2 mi)
Train station: Bilbao (YJI-Bilbao-Abando Train Station) (0.7 km / 0.4 mi)
Metro station: Pio Baroja Tram Stop (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
LED television
Satellite channels
Electric kettle
Bathtub or shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Bidet
Telephone
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Minimum age to access spa is 16
Sports massage
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property Registry Number - H-BI-1144
Property confirms they are implementing enhanced cleaning measures
Staff temperature checks are conducted regularly
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 16 for adults and EUR 7 for children (approximately)
Self parking fee: EUR 20 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao
You should know
Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Awards & Affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this hotel. Self parking is available for EUR 20 per day.
Mercure Bilbao Jardines De Albia is 8.2 mi (17-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.
Mercure Bilbao Jardines De Albia does not have a pool.
This hotel is 11.4 mi (26-min drive) from Sopelana Beach and 5.5 mi (11-min drive) from Solarium-Zona de Pesca Los Cargaderos. Don't forget your sunscreen!
Pamper yourself with a day at Spa Jardines de Albia, where you can enjoy body scrubs, hot stone massages, and aromatherapy.
Free breakfast isn't provided at Mercure Bilbao Jardines De Albia, but buffet breakfast is offered for a fee of EUR 16 for adults and EUR 7 for children. It's available every day from 7 AM to 11 AM.
Check-in is from 2 PM - 5:30 AM.
Airport shuttle services are not available at Mercure Bilbao Jardines De Albia.
No, there is no casino at this hotel, but Gran Casino Bilbao (6-min walk) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
