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5.0 out of 5

"Mercure Bilbao Hotel provided 5 Star Service! 7 day stay. Mercure Bilbao Hotel became like my 2nd home. Being from the USA, Ikatar, front desk profes ... " More

By a verified traveler on Wed 18 Dec 2019

Hotel Description

4-star eco-friendly hotel near Guggenheim Museum Bilbao

Bilbao retreat

Your stay at this Abando hotel places you within 2 miles (3 km) of Guggenheim Museum Bilbao and San Mames Stadium. Ensanche and Parroquia de San Vicente Martir de Abando are also within half a mile (1 km).

Renovated in 2016

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, LED TVs

The 138 soundproofed guestrooms offer free WiFi and minibars. LED TVs come with satellite channels, and other amenities include room service and rainfall showerheads.

Standard Double Room, 1 Double Bed, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$71* Per night/room May 30 - May 31

Standard Twin Room, 2 Twin Beds, Courtyard View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, City View (Privilege)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, 2 Twin Beds, Courtyard View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Multiple Beds, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Mercure Bilbao Jardines De Albia ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mercure Bilbao Jardines De Albia

Everyone (1)
5 out of 5
Mercure Bilbao Hotel provided 5 Star Service! 7 day stay. Mercure Bilbao Hotel became like my 2nd home. Being from the USA, Ikatar, front desk professional, along with the rest of the hotel staff provided excellent customer service, were friendly and spoke English. The bar professionals were excellent in recommending great Rioja wines and pinxtos. They were never too busy to great me each morning and night coming and going to my amazing hotel room. My hotel room was spacious (#601)! My room had three large windows with great views. Bed was extremely comfortable. My room was spotlessly cleaned daily. I adored the 6th floor Spanish-Cleaning Professional. Muey Bien! The room amenity packets were great, including a mini manicure kit ( nail file came in handy), comb set, shoe shine sponge, dental kit, a loofah, and all the regular hotel amenities. Oh, and a nice bottle opener, if you choose to buy drinks from the room mini bar. Room service was excellent. I recommend the chicken and the steak meals. The breakfast bar was worth every $16 Euro. The juice bar was addictive and so many choices. Location was perfect for walking to Old Town Bilbao( Casco Viejo) Plaza Moyua, Gunngenheim Museum, Basque Museum, and Abando shopping district. I even walked from the Athletic Club/ Futbol & it only took 20 min. There were great little bars across from main hotel entrance, but never a noise issue. Thanks, Mercure Bilbao Hotel Staff for your Basque Country Hospitality!

Posted by , from New Orleans on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Sito Pons, General Manager

Dear Deanna, It is kind of you to send us such a wonderful review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are delighted that you were pleased with your accommodation. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Your kind words about our location would definitely benefit our readers. We look forward to welcoming you back on your next visit and we would like to take this occasion to wish you all the best for the festive season. Best wishes, Sito Pons, General Manager

About the Mercure Bilbao Jardines De Albia

Location San Vincente 6, Bilbao, Vizcaya 48001

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Bilbao Jardines De Albia offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Bilbao Jardines De Albia was completed in April 2016.

  • 1 building
  • 138 guestrooms or units
  • 7 levels
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Bilbao Airport (BIO) (13.1 km / 8.2 mi)
  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (0.7 km / 0.4 mi)
  • Metro station: Pio Baroja Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Mercure Bilbao Jardines De Albia has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property Registry Number - H-BI-1144
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 for adults and EUR 7 for children (approximately)
  • Self parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Albia Spa
  • Hotel Husa Jardines Albia
  • Hotel Husa Spa
  • Hotel Spa Husa
  • Hotel Spa Husa Jardines Albia
  • Husa Jardines Albia
  • Jardines Albia Spa
  • Spa Husa Jardines
  • Spa Husa Jardines Albia
  • Spa Jardines Albia
  • Mercure Bilbao Jardines Albia Hotel
  • Mercure Jardines Albia Hotel
  • Mercure Bilbao Jardines Albia
  • Mercure Jardines Albia
  • Spa Husa Jardines De Albia Hotel Bilbao
  • Husa Jardines De Albia Bilbao
  • Husa Jardines De Albia Hotel
  • Mercure Bilbao Jardines Albia
  • Mercure Bilbao Jardines De Albia Hotel
  • Mercure Bilbao Jardines De Albia Bilbao
  • Mercure Bilbao Jardines De Albia Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.