Casual Bilbao Serantes

1.0 star property
Guest house near Ribera Market in Bilbao

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Room options

View all photos for Double Room

In-room safe, blackout drapes, soundproofing, free WiFi

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room Exterior Private Bathroom

Single Room Exterior Private Bathroom | In-room safe, blackout drapes, soundproofing, free WiFi

Single Room Exterior Private Bathroom

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

In-room safe, blackout drapes, soundproofing, free WiFi

Twin Room

  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Bilbao

Heart of Bilbao.With a stay at this Bilbao City Centre pension, you'll be steps from Santiago Cathedral and Ribera Market. Church of the Sacred Heart and Gran Casino Bilbao are also within 2 miles (3 km).
View more Pensions in BilbaoOpens in a new window

What's nearby

  • Ribera Market - 2 min walk - 0.1 miles
  • Santiago Cathedral - 2 min walk - 0.1 miles
  • Plaza Moyua - 16 min walk - 0.9 miles
  • Guggenheim Museum Bilbao - 4 min drive - 1.1 miles
  • San Mames Stadium - 4 min drive - 1.6 miles

Getting around

  • Casco Viejo Station - 4 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 10 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Baristas‘ Club - ‬2 min walk
  • ‪Baster - ‬3 min walk
  • ‪Gerri Taberna - ‬2 min walk
  • ‪Pizza Via - ‬1 min walk
  • ‪Bar Motrikes - ‬1 min walk

About this property

Casual Bilbao Serantes

Guest house near Ribera Market in Bilbao
Casual Bilbao Serantes offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Casual Bilbao Serantes also features laundry facilities, dry cleaning/laundry services, and express check-in.

This Bilbao pension is smoke free.

  • 7 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
Casual Bilbao Serantes offers 7 air-conditioned accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night); reservations required

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 17 per night (1640 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casual Bilbao Serantes Motel
Casual Serantes Motel
Casual Serantes
Casual Bilbao Serantes Bilbao
Casual Bilbao Serantes Pension
Casual Bilbao Serantes Pension Bilbao

Frequently asked questions

How close is Casual Bilbao Serantes to the airport?

Casual Bilbao Serantes is 9.1 mi (20-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

Does Casual Bilbao Serantes have an airport shuttle?

Airport shuttle services are not available at Casual Bilbao Serantes.

How close is Casual Bilbao Serantes to the beach?

This pension is 7.2 mi (22-min drive) from Solarium-Zona de Pesca Los Cargaderos and 8.6 mi (20-min drive) from Playa de la Bola. Don't forget your sunscreen!

Does Casual Bilbao Serantes offer free breakfast?

Casual Bilbao Serantes does not offer free breakfast.

Is there a casino at Casual Bilbao Serantes?

No, there is no casino at this pension, but Gran Casino Bilbao (15-min walk) is nearby.

What time is check-in at Casual Bilbao Serantes?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Casual Bilbao Serantes?

Free parking is not available at this pension.

Does Casual Bilbao Serantes have a pool?

Casual Bilbao Serantes does not have a pool.

Does Casual Bilbao Serantes have a spa?

There are no spa services available at this pension.

How close is Casual Bilbao Serantes to downtown Bilbao?

Casual Bilbao Serantes is 0.8 mi away from Bilbao.

Casual Bilbao Serantes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 81 reviews
Rating 8 - Good. 31 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 9 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE stayed at the property for one night before returning home. We found the signing in process unique but efficient. The enjoyed staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Guido

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Definitely no frills

The room is in a converted apartment. The floors are beyond wonky, the rooms are on the second floor with a steep staircase from hell. Due to the nature of the conversion, the walls are paper thin and you hear everything. The hallway has no fresh air supply and stinks stale. Positives: clean room, fresh and modern interior.
Stayed 1 night in Sep 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customers service, access to a kitchen giving a choice to make your own meals.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Fumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Dec 2023

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute 5 room hostel in the old town. Great if you arrive by taxi or train. A long walk if you arrive with a car. Lots of steps. Great shared kitchen area.

8/10 Good

Rubim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and managers were extremely helpful. Great location. Lots of dining options, sights, shopping nearby. It is a walking only area (no vehicles) and a long staircase to climb so not the best if you have trouble getting around by foot. Otherwise a very nice place and highly recommended.
Stayed 3 nights in Jul 2023

4/10 Poor

ronald

Disliked: Staff & service, amenities

4/10 Poor

ronald

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This pension is in a walking only area - a 10 minute walk from the nearest parking lot. then you have to haul your luggage up a long flight of stairs. 10 minutes after booking, I realized it was inaccessible by car and tried to cancel the booking but they did not allow it. The check-in system is complicated and in the end they sent us the code, but it didn’t work until I phoned, and she activated it. I inquired about parking, but they sent the information too late. With €18 for parking this was a very expensive room with paper thin walls. I could hear everything in the next room and that was not pleasant at four in the morning. They advertised kitchen facilities, but really it was a closet off the hallway, which had a small microwave and refrigerator. No sink. I do not recommend this place.

8/10 Good

Juan C

Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice and confortable, but the street was busy with a lot of people in bars and drinking on the street. There is no front desk, I had ti access with a cose they provide
Stayed 1 night in Dec 2022

10/10 Excellent

samer

Stayed 4 nights in Oct 2022

2/10 Terrible

Leo

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Not recommended.

Extremely complicated to check in, apparently needs to be done 72h in advance online, unclear where the links are, communicating mainly in spanish. No indication of it but the bathroom was shared!! Very crazy.
Stayed 1 night in Jul 2022

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casual stay in bilbao

The hotel doesn't have a reception. They text you an access code. The room was clean and large enough, you have many stairs to get to the rooms. I would recommend this hotel, it is good value but nothing luxurious
Stayed 4 nights in May 2022

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice stay. People at front desk were very friendly and helpful. Walls seem to be thin. You could here the neighbors.
Stayed 1 night in Oct 2021

6/10 Okay

Marc, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great right in the Casco Viejo area. The room was fine. It was clean, had a nice shower. Someone changed the towels and made the bed the next day which was nice. I thought this was a hotel but it was a "pension" so hotel minus the hotel building and reception but there is an office nearby and they are responsive.
Stayed 2 nights in Oct 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilboa Stay

The room was immaculate, having a private bathroom, outside of the room itself is different, but no big deal, and it was really clean as well. The only advice I would give is to let people know you are booking into a bar/pub district, and be a little clearer on the text message. Apart from that really nice place, that I would stay again.
Stayed 3 nights in Sep 2021

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Burak

Very nice clean and helpful staff.
Stayed 1 night in Nov 2018

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Location is great, although the property is in a busy restaurants area and you can hear the noise in our room, but its a lively area and we did not mind. Room is small but comfortable. Anna the reveptionist is very friendly and helpful. People in Bilbao are very nice and friendly.
Stayed 2 nights in Oct 2018

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Clean, basic rooms in middle of old quarter

It’s a very clean and newly redone pension right in the middle of the old quarter, so you’re surrounded by beautiful old buildings, bars and pinxto spots. Also you can walk to downtown Bilbao very easily - about 15-20 to Alhondiga cultural center or 25 mins to Guggenheim. Rooms are simple, modern and comfortable. No frills or breakfast but there’s a small kitchen with a kettle and coffee maker and small fridge. WiFi is very fast, the best of the 4-5 hotels I’ve stayed at in Bilbao. The only downside is that there isn’t someone working there late at night and in the afternoon, so make sure you let them know when you’re coming. Otherwise it’s a great affordable option in Bilbao!
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Quite Noisy

Staff is accomodating and very helpful. Not recommended for light sleepers at least in Room 205.
Stayed 1 night in Apr 2018

10/10 Excellent

Per

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ingen hiss men mycket bra

Sköna sängar. Bra AC. Tyst i rummet trots väldigt centralt läge. Vi visste att det inte fanns hiss men en lång härlig trappa. 4 personer, 1 dubbel och 2 singelsängar. Mycket sköna sängar för att vara i spanien. Mycket centralt läge men gågata utanför dörren.
Stayed 1 night in Jul 2025