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4.4 out of 5

"Great room!! Very polite welcome and departure at front desk. Perfect location for early morning flight. " More

By a verified traveler on Thu 08 Oct 2020

Hotel Description

5-star luxury hotel near Mall of America

Near the airport

Within 6 miles (10 km) of this Minneapolis hotel, you'll find Mall of America and Minnehaha Park. University of St. Thomas is within 6 miles (10 km) and Xcel Energy Center is within 9 miles (15 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 11 conference rooms, 24-hour business center, and free airport shuttle. WiFi in public areas is free.

Free WiFi, comfy beds

The 291 soundproofed guestrooms offer free WiFi and comfy beds. Smart TVs come with digital channels, and other amenities include 24-hour room service and premium bedding.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Minneapolis - St. Paul Airport ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Minneapolis - St. Paul Airport

Everyone (21) Couples (1) Family (10)
5 out of 5
Great room!! Very polite welcome and departure at front desk. Perfect location for early morning flight.

Posted by , from Florence, KY on Oct 8, 2020

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Comment from Hotel Management

Oct 10, 2020 by Lindsey

Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back in the future.

4 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Lindsey

Thank you so much for your review.

5 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 19, 2020 by Front Desk

Thank you so much for your review.

2 out of 5
Very difficult to connect with the shuttle. We rode a shuttle to airport from Rochester and the driver drops us at the departure gate with no instructions and no knowledge of the airport. I called hotel and gave the our location and told us to go to ground traportation which difficult and along distance away. My daughter was in a wheel chair and we rented a cart for all the luggage which my wife pushed. The hotel had no food machines and tried to triple charge me for the one cola I bought. No complimentary water or snacks. No answer to staff call for early morning luggage help. Cost was expensive.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by Front Desk

We are so sorry to hear that experienced issues during your stay. We will work hard to fix these issues and we hope to see you again in the future.

4 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by Melissa

Thank you for your high rating. We appreciate you taking the time to send feedback and hope you visit us again soon.

5 out of 5
I was stranded overnight in Minneapolis and chose this hotel for convenience, but was very pleased to see what a beautiful and quiet room I had, huge comfortable bed, excellent lighting, beautiful bath. I would choose to stay here again easily. The hotel was also fantastic and so accommodating to my food sensitivities- they sent the manager out to talk to me to ensure they made a meal I could eat safely, and they only charged me for the price of a sandwich. Wonderful hotel!

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Lindsey

Thank you so much for your feedback. We hope to see you again in the future.

4 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 8, 2019 by Front Desk

Thank you so much for your review!

5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 7, 2019 by Front Desk

Thank you for staying with us! We are glad you enjoyed your time here and look forward to your next stay. Thank you

5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 7, 2019 by Front Desk

Thank you for staying with us! We are glad you enjoyed your time here and look forward to your next stay. Thank you

3 out of 5
I guess the fact I wasn’t informed about it costing a extra $29.00 on top of the cost of the room for just 3 hours of parking, I think they should’ve explained that to us or any guest of the hotel before they book a room but it is a really nice room

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 7, 2019 by Front Desk

Thank you for taking the time to tell us about your experience at Intercontinental MINNEAPOLIS - ST. PAUL AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental

About the InterContinental Minneapolis - St. Paul Airport

Location 5005 Glumack Drive, Minneapolis, MN 55450

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 11 meeting rooms available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the luxury InterContinental Minneapolis - St. Paul Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Minneapolis hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • Built in 2018
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Limited onsite parking

Transport

  • Airport: Minneapolis - St. Paul Intl. Airport (MSP) (3 km / 1.8 mi)
  • Metro station: Terminal 1 - Lindbergh Station (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

InterContinental Minneapolis - St. Paul Airport offers 291 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

InterContinental Minneapolis - St. Paul Airport has 3 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 3 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 35.00 for adults, USD 5 and USD 20.00 for children (approximately)
  • Self parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Minneapolis St. Paul Airport Hotel
  • InterContinental St. Paul Airport Hotel
  • InterContinental Minneapolis St. Paul Airport
  • InterContinental St. Paul Airport
  • InterContinental St Paul
  • InterContinental Minneapolis - St. Paul Airport Hotel
  • InterContinental Minneapolis - St. Paul Airport Minneapolis

You should know

  • InterContinental Minneapolis - St. Paul Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.