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Potawatomi Hotel & Casino

4.5-star property
1611 West Canal Street, Milwaukee, WI 1-855-201-7819

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4.4 out of 5
Excellent!
See all 60 Travelocity Reviews

"No one was able to help my husband and I get our free play. Other then that it was one of the best hotel stays " More

By a verified traveler on Thu 15 Jul 2021

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Marquette University

Close to airport

You'll find Marquette University and Harley-Davidson Museum within 2 miles (3 km) of this hotel. The Rave-Eagles Club and Fiserv Forum are also within 2 miles (3 km).

Luxury amenities

This smoke-free hotel features a casino and 3 restaurants. Traveling on business? Take advantage of the 10 onsite conference rooms. Free self parking, a coffee shop, and luggage storage are also offered.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 500 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available. Housekeeping is available on request.

Signature Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Aug 3 - Aug 4

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Potawatomi Hotel & Casino ratings based on 60 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potawatomi Hotel & Casino

Everyone (32) Couples (10) Family (24)
3 out of 5
No one was able to help my husband and I get our free play. Other then that it was one of the best hotel stays

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 20, 2021 by Nancy Cline - Guest Relations Manager

Hello, I am so sorry no one could assist you with your free play. If you have issues in the future, you can always ask to speak with Guest Relations and we can assist. I am glad to hear that you enjoyed our Hotel and hope you stay with us again! Kindest regards, Nancy

5 out of 5
The room was clean, comfortable, and overall we had no complaints. We visited the casino one night and the staff was all friendly and helpful.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 11, 2021 by Dominic - Guest Relations

Hello! Thank you for rating us 5 out of 5! I'm glad you were happy with your room and our service. Dominic - Guest Relations

5 out of 5
It is a beautiful casino, many different machines, and we can actually play and win. Not just 'feed' the machines and not win. I went with my three sisters and it was our second visit. We live in CA and AZ and made a special effort to return to the Potawatomi because it was a fun place to visit while visiting relatives in Wisconsin.

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by Dominic - Guest Relations

Hello! Thank you for rating us 5 out of 5! I'm happy to hear that you enjoyed your stay. I hope you will visit us again. Dominic - Guest Relations

4 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 30, 2021 by Guest Relations

Thank you for rating your stay at Potawatomi Hotel and Casino. Dana

3 out of 5

Posted by on Sep 28, 2020

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Comment from Hotel Management

Sep 28, 2020 by Dominic - Guest Relations

Hello! Thank you for taking the time to rate us. Dominic - Guest Relations

4 out of 5

Posted by on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by Dominic - Guest Relations

Hello! Thank you for the positive rating. Dominic - Guest Relations

5 out of 5
Nice quiet and clean. Relaxing also got away from home

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 4, 2020 by Nancy Cline - Guest Relations Manager

Hello Jesus, I am glad to hear that you enjoyed your getaway at our hotel and casino! I hope you stay with us again soon. Kindest regards, Nancy

4 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Dominic - Guest Relations

Hello! Thank you for the positive rating. Dominic - Guest Relations

4 out of 5
We really enjoyed ourselves and would recommend for anybody to stay here

Posted by , from Brownstown on Feb 22, 2020

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Comment from Hotel Management

Feb 23, 2020 by Nancy Cline - Guest Relations Manager

Hello Amelia, I am glad you had a nice time during your stay and thank you for recommending our hotel to others! I hope you visit again soon. Kindest regards, Nancy

5 out of 5
I had a great time, the Chinese restaurant was amazing, hotel was great! 10/10

Posted by , from Maine on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Nancy Cline - Guest Relations Manager

Hello Myles, I am very glad you enjoyed our hotel and your dining experience. Ruyi is by far my favorite restaurant on site, as the food is prepared fresh to order. I hope you stay with us again. Kindest regards, Nancy

About the Potawatomi Hotel & Casino

Location 1611 West Canal Street, Milwaukee, WI 53233

Property Features

There are 3 restaurants on site, along with a coffee shop/café. There are 10 meeting rooms available. A casino, tour/ticket assistance, and concierge services are also featured at the luxury Potawatomi Hotel & Casino. Free self parking is available. This 4.5-star Milwaukee hotel is smoke free.

  • 500 guestrooms or units
  • 19 levels
  • 2 buildings
  • 3 dining venues
  • Built in 2014
  • Casino
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: General Mitchell Intl. Airport (MKE) (12.1 km / 7.5 mi)
  • Train station: Milwaukee Intermodal Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Canal Street Café - Onsite restaurant. Guests can enjoy drinks at the bar.

Stone Creek Coffee - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 for adults, USD 10 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.