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DoubleTree by Hilton Hotel Midland Plaza

3.5-star property
117 West Wall Street, Midland, TX 1-855-201-7819

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3.4 out of 5
See all 8 Travelocity Reviews

"I believe the staff was the most friendly of anywhere we have ever stayed. The resturant staff was wonderful and the front desk personel were very he ... " More

By a verified traveler on Wed 09 Jun 2010

Points Of Interest

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Hotel Description

Family-friendly 3.5-star hotel with outdoor pool

City center stay

You'll find Museum of the Southwest and George W. Bush Childhood Home within 2 miles (3 km) of this hotel. Haley Memorial Library and History Center and Midland Memorial Hospital are also within 3 miles (5 km).

Renovated in 2013

The hotel's outdoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and perks like free self parking.

Free Internet, MP3 docks

The 262 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and MP3 docks. Room service, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Nov 22 - Nov 23

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Midland Plaza ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Midland Plaza

Everyone (2)
4 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 22, 2019 by La Fonda

Thank your for your feedback. We hope to see you again.

1 out of 5
Worst stay ever. Will never stay there again. They didn't have the suit i booked, so they gave me another room smaller than what I paid for, next to the elevator so I heard it all night long. Room service got our meals completely wrong. Most uncomfortable bed. Never again will i waste my money on there hotel.

Posted by on Dec 17, 2018

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Comment from Hotel Management

Jan 10, 2019 by Helen

We are very sorry you had a bad experience and there was an error with your room choice. I hope we have another opportunity to show you that is not our "normal"

2 out of 5

The staff was very accommodating and friendly

Pros: Free Internet, Quiet, very nice staffing
Cons: services advertised were not available
The staff was very welcoming and helpful but the hotel was disappointing and not as advertised. The water completely shut off in the middle of our morning showers. The food service and other amenities advertised were not available and the hotel had a noxious odor in many areas. The manager did call after we returned home and apologized for our problem and offered some Hilton points which we appreciated. Hopefully they will renovate soon and fix some of the problems

Posted by , from Columbus, OH, USA on Jun 28, 2012

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2 out of 5

The hotel staff were very helpful and friendly. The hotel room, however, was below average.

Cons: Nothing close, derelict neigborhood
The hotel room was very dated and the carpets were very stained. Breakfast was extra.

Posted by , from Texas on Nov 29, 2011

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5 out of 5

Hilton Midland Plaza

I believe the staff was the most friendly of anywhere we have ever stayed. The resturant staff was wonderful and the front desk personel were very helpful with everything.

Posted by on Jun 9, 2010

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3 out of 5

Not your typical Hilton

The hotel was clean, the towels were soft and the people were friendly. The hotel is probably the nicest in Midland but not your usual Hilton. I think it is just old and may need updates. We would stay there again if we revisit Midland.

Posted by on Aug 14, 2008

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5 out of 5

Best Hotel Stay in a Long Time

We chose this hotel because they accepted pets. They also had the better rating of the other possibilities. It was the best hotel experience I have had. The people at the check-in counter were very friendly and answered all our questions. They gave us everything we needed. They treated our pets as if they were guests too, as they are a member of our family. The rooms were very clean and the beds were so comfortable we didn't want to leave. I would definitely stay here again.

Posted by on Jun 21, 2008

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5 out of 5

Best Hotel Stay in a Long Time

We chose this hotel because they accepted pets. They also had the better rating of the other possibilities. It was the best hotel experience I have had. The people at the check-in counter were very friendly and answered all our questions. They gave us everything we needed. They treated our pets as if they were guests too, as they are a member of our family. The rooms were very clean and the beds were so comfortable we didn't want to leave. I would definitely stay here again.

Posted by on Jun 21, 2008

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About the DoubleTree by Hilton Hotel Midland Plaza

Location 117 West Wall Street, Midland, TX 79701

Property Features

DoubleTree by Hilton Hotel Midland Plaza offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6048 square feet (562 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Hotel Midland Plaza. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Midland Plaza was completed in 2013. Smoking is allowed in designated areas at this 3.5-star Midland hotel.

  • 262 guestrooms or units
  • 17 levels
  • 2 buildings
  • 2 bars or lounges
  • 6048 sq ft of conference space
  • 562 sq m of conference space
  • Built in 1976
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Midland Intl. Airport (MAF) (21.8 km / 13.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Midland Plaza offers 262 accommodations with MP3 docking stations and video-game consoles. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Midland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

117 Eatery - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

The Reserve - This lobby lounge serves dinner only.

Overlook Sky Lounge - This rooftop bar serves dinner only.

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.95 for adults and USD 8.95 for children (approximately)
  • Valet parking fee: USD 12 per day (in/out privileges)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Midland Plaza
  • DoubleTree Hilton Midland Plaza
  • DoubleTree Midland Plaza
  • Hilton Midland Plaza
  • Hilton Hotel Midland
  • Hilton Midland Hotel Midland
  • Midland Hilton Hotel
  • DoubleTree by Hilton Hotel Midland Plaza Hotel
  • DoubleTree by Hilton Hotel Midland Plaza Midland
  • DoubleTree by Hilton Hotel Midland Plaza Hotel Midland

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.