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DoubleTree by Hilton Hotel Midland Plaza

4-star property
117 West Wall Street, Midland, TX 1-855-201-7819
3.7 out of 5
Good!
See all 12 travelocity Reviews

"Shower was nice and had 2 shower heads. Had problem connecting to the "free" internet " More

By a verified traveler on Thu 07 Jul 2022

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel with outdoor pool

Central Midland getaway

Stay at this Midland hotel and you'll be within half a mile (1 km) of Barbara & George H.W. Bush Convention Center and 2 miles (3 km) of Museum of the Southwest. George W. Bush Childhood Home and Haley Memorial Library and History Center are also within 2 miles (3 km).

Business services

The hotel's outdoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and perks like free self parking.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Feb 18 - Feb 19

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Midland Plaza ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Midland Plaza

Everyone (2) Couples (1) Family (1)
4 out of 5
Shower was nice and had 2 shower heads. Had problem connecting to the "free" internet

Posted by on Jul 7, 2022

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Comment from Hotel Management

Jul 18, 2022 by Adam Collins | PM Manager

Thank you for staying with us, we did have to get our internet service provider out here to make resolve some issues recently, I apologize that they were not resolved for your stay. I hope we get the opportunity to provide a better experience in the future. I hope you had a safe trip home.

4 out of 5
The handle on the bathroom door was broken and wouldn't lock. The counter had visible water rings on it. No fridge or microwave in the room. The staff were very friendly helpful.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 13, 2022 by Adam Collins | PM Manager

Hello, I just wanted to verify I'm looking at the right reservation to ensure that the issues in that room are taken care of. Was the reservation under Laura L Martinez? In room 822?

4 out of 5
NO cookie at check in. Disappointed

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 16, 2021 by La Fonda

I am so sorry there were no cookies. Please when you return to our property will will give you extra. Thank you for staying with us.

5 out of 5
It was downtown like we needed. The personnel was great and very helpful as we needed helpful with a wheelchair etc. The rooms were very clean . We had a great experience .

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 8, 2021 by lafonda

Thank you so much we hope to see you soon.

4 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 22, 2019 by La Fonda

Thank your for your feedback. We hope to see you again.

1 out of 5
Worst stay ever. Will never stay there again. They didn't have the suit i booked, so they gave me another room smaller than what I paid for, next to the elevator so I heard it all night long. Room service got our meals completely wrong. Most uncomfortable bed. Never again will i waste my money on there hotel.

Posted by on Dec 17, 2018

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Comment from Hotel Management

Jan 10, 2019 by Helen

We are very sorry you had a bad experience and there was an error with your room choice. I hope we have another opportunity to show you that is not our "normal"

2 out of 5

The staff was very accommodating and friendly

Pros: Free Internet, Quiet, very nice staffing
Cons: services advertised were not available
The staff was very welcoming and helpful but the hotel was disappointing and not as advertised. The water completely shut off in the middle of our morning showers. The food service and other amenities advertised were not available and the hotel had a noxious odor in many areas. The manager did call after we returned home and apologized for our problem and offered some Hilton points which we appreciated. Hopefully they will renovate soon and fix some of the problems

Posted by , from Columbus, OH, USA on Jun 28, 2012

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2 out of 5

The hotel staff were very helpful and friendly. The hotel room, however, was below average.

Cons: Nothing close, derelict neigborhood
The hotel room was very dated and the carpets were very stained. Breakfast was extra.

Posted by , from Texas on Nov 29, 2011

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5 out of 5

Hilton Midland Plaza

I believe the staff was the most friendly of anywhere we have ever stayed. The resturant staff was wonderful and the front desk personel were very helpful with everything.

Posted by on Jun 9, 2010

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3 out of 5

Not your typical Hilton

The hotel was clean, the towels were soft and the people were friendly. The hotel is probably the nicest in Midland but not your usual Hilton. I think it is just old and may need updates. We would stay there again if we revisit Midland.

Posted by on Aug 14, 2008

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About the DoubleTree by Hilton Hotel Midland Plaza

Location 117 West Wall Street, Midland, TX 79701

Property Features

DoubleTree by Hilton Hotel Midland Plaza offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6048 square feet (562 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Hotel Midland Plaza. Free self parking is available. Smoking is allowed in designated areas at this 4-star Midland hotel.

  • 262 guestrooms or units
  • 17 levels
  • 2 buildings
  • 2 bars or lounges
  • 6048 sq ft of conference space
  • 562 sq m of conference space
  • Built in 1976
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Midland Plaza offers 262 accommodations with MP3 docking stations and video-game consoles. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

117 Eatery - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

The Reserve - This lobby lounge serves dinner only.

Overlook Sky Lounge - This rooftop bar serves dinner only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.95 for adults and USD 8.95 for children (approximately)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Midland Plaza
  • DoubleTree Hilton Midland Plaza
  • DoubleTree Midland Plaza
  • Hilton Midland Plaza
  • Hilton Hotel Midland
  • Hilton Midland Hotel Midland
  • Midland Hilton Hotel
  • DoubleTree by Hilton Hotel Midland Plaza Hotel
  • DoubleTree by Hilton Hotel Midland Plaza Midland
  • DoubleTree by Hilton Hotel Midland Plaza Hotel Midland

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.