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Newport Beachside Hotel & Resort

4-star property
16701 Collins Avenue, Sunny Isles Beach, FL 1-855-201-7819

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3.3 out of 5
See all 100 Travelocity Reviews

"Our stay wasn’t terrible but also wasn’t amazing. The room was definitely outdated but the rest of the hotel was nice. The staff at the pool and beach ... " More

By a verified traveler on Mon 07 Jun 2021

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Hotel Description

4-star beachfront resort near Bal Harbour Beach

Beachside getaway

You'll find Oleta River State Park and Haulover Park within 2 miles (3 km) of this Sunny Isles Beach resort. Haulover Park Marina and Bal Harbour Beach are also within 3 miles (5 km).

Full-service spa, outdoor pool

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free resort. Relax with beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Jetted tubs, comfy beds

The 339 individually decorated guestrooms offer WiFi and comfy beds. Other amenities include jetted bathtubs, MP3 docks, and LCD TVs with satellite channels.

One Bedroom Suite City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$172* Per night/room Jul 19 - Jul 20

Superior 2 Queen Beds City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Two Bedroom Suite Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Newport Beachside Hotel & Resort ratings based on 100 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Newport Beachside Hotel & Resort

Everyone (44) Couples (30) Family (27)
4 out of 5
Our stay wasn’t terrible but also wasn’t amazing. The room was definitely outdated but the rest of the hotel was nice. The staff at the pool and beach we’ve very nice but the staff at check in we’ve just okay and not super friendly. Overall the experience was pretty good but just not the best.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 9, 2021 by Newport Beachside Resort Team

Thank you for choosing to stay at our hotel. We are glad you overall enjoyed your stay. However, we are disappointed that we did not provide you with the welcome you deserve from our front desk associates. We want every guest to know how much we appreciate their patronage; therefore, we sincerely apologize this was not your experience. We have shared your feedback appropriately to ensure this is addressed properly. Thank you again for your feedback. We hope to have another chance to welcome you on a future visit. Newport Beachside Resort Team

4 out of 5
The woman at the front desk was pretty rude at check in. Wandered away, didn’t tell us about any of the amenities, didn’t tell us the the rooms we booked were not available, etc. Staff at the bar was amazing. Super hard working and friendly. The hotel is going through a renovation and it needs it. It was clean but the place is showing it’s age. Needs new carpet, fixtures etc. More staff is needed to keep the pool area clean (or people just need to be neater!). We actually had a great time, though!

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 3, 2021 by Newport Beachside Resort Team

Thank you for being our guest at Newport Beachside Hotel & Resort. We are happy you had an overall pleasant experience staying with us and liked the service provided by our bartenders. However, we are sorry for not meeting some of your expectations regarding our service. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. It’s a pleasure having us as our guest, and we hope to welcome you back soon. Newport Beachside Resort Team

4 out of 5
Like: right on the beach. Everyone seemed polite. Dislike: in order to rent a hut or umbrella, you had to be out there right when they brought out the chairs. Otherwise, you wouldnt get one. Also, elevators took FOREVER. We ended up using the stairs more times than the elevators because they took so long. Lastly, the lady atthe front desk argued with me over how much they charged my credit card. I had already paid through Travelocity, but the resort put a charge pending of $185 while the lady told me they only charged me$150. And that $40. Would be returned. Still waiting for that to happen.

Posted by on May 27, 2021

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Comment from Hotel Management

May 28, 2021 by Newport Beachside Resort Team

Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Newport Beachside Resort Team

3 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

May 27, 2021 by Newport Beachside Resort Team

Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Newport Beachside Resort Team

5 out of 5

Posted by on May 14, 2021

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Comment from Hotel Management

May 25, 2021 by Newport Beachside Resort Team

Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Newport Beachside Hotel & Resort. Newport Beachside Resort Team

5 out of 5
Customer service was great

Posted by on May 12, 2021

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Comment from Hotel Management

May 13, 2021 by Newport Beachside Resort Team

It was a pleasure to welcome you to Newport Beachside Hotel & Resort. We focus on creating a memorable and rejuvenating atmosphere, and your kind words are much appreciated. I will surely share your compliments with our associates for the job well done. We enjoyed having you as our guest, and we look forward to hosting you again in the future. Newport Beachside Resort Team

1 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 14, 2021 by Newport Beachside Resort Team

Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Newport Beachside Resort Team

2 out of 5
Good location. The beach was clean.

Posted by on Apr 21, 2021

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Comment from Hotel Management

Apr 22, 2021 by Newport Beachside Resort Team

Thank you for being our guest. We are pleased you liked our location; however, we do regret we missed meeting some of your expectations. We apologize we disappointed you, and we hope to have another opportunity to welcome you back soon. Newport Beachside Resort Team

1 out of 5
Room was NEVER cleaned in our four day stay, they did not made the beds, did not clean the toilet, did not clean the bath room, did not vacuum. No coffee pot in the room. Room was outdated dirty. While our stay they had construction going on by the pool area, power washing railing and painting, power tools noise not appropriate for a relaxing vacation!!! Do not stay at this hotel!!!

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Newport Beachside Resort Team

Thank you for sharing the specifics of your visit. We regret you were not aware of our ongoing exterior modernization and our updated housekeeping policy. Please know, we do keep our website updated for our guests; therefore, we regret any misunderstanding regarding the services available at our property due to the current circumstances. We appreciate your patience during these unprecedented times. We hope you will consider giving us another chance in the future to provide you with the perfect stay you deserve. Newport Beachside Resort Team

1 out of 5
Let me just start by saying I’ve stayed at enough places to not have extravagant expectations because unless you pay a lot your not getting that stuff. However, I decided to pay a little more to go to this resort since we were going to have kids with us and I liked that it had a couch bed. Well, we checked in we decide to go out to dinner and leave our balcony open for fresh air. When we came back our sons tablet was missing and the joining doors were open. Someone crawled over the balcony and took it off the charger and seemed to have gotten scared and went to their room with out thinking of the door not being able to lock I reported it took 3 days to talk to manager. Next I asked if I could stay in the same room I had two reservations so I didn’t want to have to switch half way I was assured I would not have to move rooms only to be on my way at 6 am to drive to key west get told I need to get all my stuff and get out of that room. So I did I didn’t have many options I was really upset because I asked for a room where I would have to do this amd even said I would pay more to not have to do this. Anyways, we leave come back time to go to slee we’re wore out and open the couch bed amd it’s full of food from the previous people that stayed there. I called and told them for 3 days at least 3 times a day. It didn’t get cleaned my whole stay. People we’re out of toilet paper and towels and they weren’t doing anything. It wasn’t the best and I would have been better off at motel 6

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 12, 2021 by Newport Beachside Resort Team

Dear Guest, Thank you for being our guest and completing the survey. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We apologize for the difficulties you and your family endured while here and for the specific incident outlined. We take these matters very seriously and will address them appropriately to ensure a better guest experience moving forward. We regret the inconvenience caused and are grateful for your patience. Thank you and wish you all safe travels. Newport Beachside Resort Team

About the Newport Beachside Hotel & Resort

Location 16701 Collins Avenue, Sunny Isles Beach, FL 33160

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 30 2021 (dates subject to change):

  • Parking area

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Newport Beachside Hotel & Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers an outdoor pool, a children's pool, and a fitness center. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sunny Isles Beach resort is smoke free.

  • 1 building
  • 339 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Miami International Airport (MIA) (30.7 km / 19.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Newport Beachside Hotel & Resort offers 339 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations include sofa beds. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Sunny Isles Beach resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Jetted tub
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Newport Beachside Hotel & Resort has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Aveda Seven Seas Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: Breakfast is served à la carte.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome for a fee (varies based on length of stay)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 28.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.95 for adults and USD 9.95 for children (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newport Beachside
  • Newport Beachside Condo Sunny Isles Beach
  • Newport Beachside Sunny Isles Beach
  • Newport Beachside Hotel And Resort Florida/Sunny Isles Beach
  • Newport Beachside Hotel Resort
  • Newport Beachside Hotel Sunny Isles Beach
  • Newport Beachside Resort
  • Newport Hotel Miami Beach
  • Newport Miami Beach
  • Newport Resort
  • Newport Beachside Resort Sunny Isles Beach
  • Newport side Sunny Isles
  • Newport Beachside &
  • Newport Beachside Resort
  • Newport Beachside Hotel & Resort Resort
  • Newport Beachside Hotel & Resort Sunny Isles Beach
  • Newport Beachside Hotel & Resort Resort Sunny Isles Beach

You should know

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.