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Loved our stay in spite of COVID restrictions, which really were minimal. There was construction, so no boardwalk, but totally not the hotel’s fault. The breakfast was amazing! The pool was were beautiful and the pool area was fully staffed. Access to the beach was great despite construction. Rooms and rest of the hotel were clean and fresh. Housekeeping was suspended due to COVID, but this was fine with us, as we don’t like anyone in our room during our stay. The best thing about this hotel was it’s staff. The service was impeccable. I did not walk within 6 feet of any staff member without them greeting us and inquiring as to our satisfaction. When we did make a request, the staff were gracious, kind and on top of things! My only issue was the large Pina Colada I ordered. It was very good. Not sure it was $27.00 worth of good....I guess this is just how it is in Miami...? There is a convenience store across the street with reasonable prices. We tried public transportation. There is a stop also right across the street that goes down to South Beach. The buses and trolley are free. However, a couple passed us without stopping before we could finally get one. It turns out that there are restrictions on the number of people that can ride, so if they are full, they keep going....

Everything was great from the staff to the experience

I’ve been staying at this location when I come to south beach once a month. The customer service is extraordinary.

I loved it it was amazing it was a great experience for me

Our TV had poor quality and the TV in the bedroom was about 25 inches

I made a mistake and press sad face but this is the best hotel ever . Clean hotel staff the best oh not to mention both manager’s deserve raised I left my I’d and he made sure I found it