Heart of Mérida.Within a 10-minute walk of this Mérida Centro hotel, you'll find Paseo de Montejo and Mérida Cathedral. Also, Plaza Grande is within half a mile (1 km) and Yucatán Siglo XXI Convention Center is within 6 miles (10 km).
What's nearby
Parque Santa Lucía - 3 min walk - 0.2 miles
Paseo de Montejo - 5 min walk - 0.3 miles
Universidad Autónoma de Yucatán - 5 min walk - 0.3 miles
Mérida Cathedral - 10 min walk - 0.6 miles
Plaza Grande - 10 min walk - 0.6 miles
Getting around
Teya-Merida Station - 26 min drive
Mérida International Airport (MID) - 20 min drive
Restaurants
La Negrita Cantina - 2 min walk
Manjar Blanco - 3 min walk
Bardo - 3 min walk
La Burguer House - 1 min walk
Casa Yucatan - 1 min walk
About this property
Hotel Los Aluxes
3.5-star hotel near Paseo de Montejo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.
Public spaces have free WiFi. An outdoor pool, a complimentary children's club, and tour/ticket assistance are also featured at the business-friendly Hotel Los Aluxes. Limited free parking is available on a first-come, first-served basis.
155 guestrooms or units
6 levels
2 buildings
Kid's club (free)
Poolside lounge chairs
Business facilities
Conference space
Front desk (24 hours)
Front-desk safe
Tour and ticket information
Concierge
Bellhop
Elevator
Bar or lounge
Dining venue
Hotel Los Aluxes offers 155 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Limited onsite self parking (max 1 space per unit)
Food and drink
A bar/lounge
A restaurant
Things to do
Ecotours
Free children's club
Outdoor pool
Playground
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (33 inch wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Room amenities
Entertainment
32-inch flat-screen TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Limited room service
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: MXN 500 per stay
Pet fee: MXN 250 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
Pool access available from 7 AM to 10:30 PM.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida
Frequently asked questions
How close is Hotel Los Aluxes to the airport?
Hotel Los Aluxes is 5.1 mi (20-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.
How much does it cost to stay at Hotel Los Aluxes?
As of May 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Aluxes on Jun 12, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Los Aluxes have an airport shuttle?
Airport shuttle services are not available at Hotel Los Aluxes.
Does Hotel Los Aluxes offer free breakfast?
Hotel Los Aluxes does not offer free breakfast.
Is there a casino at Hotel Los Aluxes?
No, there is no casino at this hotel, but Casino La Cima (8-min walk) and Diamonds Casino (6-min drive) are nearby.
What time is check-in at Hotel Los Aluxes?
Check-in start time: 3 PM; Check-in end time: anytime.
Is there free parking at Hotel Los Aluxes?
This hotel offers free self parking.
Does Hotel Los Aluxes have a pool?
Hotel Los Aluxes features an outdoor pool. Guests can enjoy pool access from 7 AM to 10:30 PM.
Does Hotel Los Aluxes have a restaurant?
Hotel Los Aluxes is home to Aluxes, which features Mexican cuisine, pool views, and a poolside location.
Does Hotel Los Aluxes have a spa?
There are no spa services available at this hotel.
How close is Hotel Los Aluxes to downtown Mérida?
Hotel Los Aluxes is 0.5 mi away from Mérida.
Hotel Los Aluxes Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 277 out of 798 reviews
10 - Excellent
277
Rating 8 - Good. 255 out of 798 reviews
8 - Good
255
Rating 6 - Okay. 151 out of 798 reviews
6 - Okay
151
Rating 4 - Poor. 58 out of 798 reviews
4 - Poor
58
Rating 2 - Terrible. 57 out of 798 reviews
2 - Terrible
57
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
2/10 Terrible
Eileen
Jan 5, 2026
Disliked: Cleanliness, staff & service, amenities
My photos are not photoshopped like in their ads. Mold everywhere, very unhealthy.
Eileen
Stayed 4 nights in Dec 2025
4/10 Poor
Maria
Traveled with family
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel.
We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Maria
Stayed 10 nights in Nov 2025
6/10 Okay
Jose Antonio
Traveled with partner
Nov 12, 2025
Liked: Amenities
Staff took 20 minutes to talk to us at the registration. There were two ladies at the reception area looking at the PC. Our bedroom’s bathroom had mold and was not very clean there were hair’s o. The floor. Towels were worn and thorn.
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Claudia
Stayed 7 nights in Oct 2025
10/10 Excellent
Izayda Leonor Viera
Traveled with family and small children, Traveled with family
Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty.
Administration didn't resolve for a better room. They gave me similar.
Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
KEY
Stayed 3 nights in Mar 2025
6/10 Okay
Pedro
Traveled with partner, Traveled with family
Mar 23, 2025
Disliked: Staff & service
Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Pedro
Stayed 1 night in Mar 2025
4/10 Poor
Juan Carlos
Mar 17, 2025
Liked: Cleanliness
Not bad for the price
Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit