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4.8 out of 5

"The location is very good and the service is friendly and the staff are very helpful to solve any question the guests might have " More

By a verified traveler on Tue 08 Mar 2022

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Hotel Description

4-star eco-friendly hotel near Paseo de Montejo, connected to a shopping center

Mérida Centro stay

At this Mérida Centro hotel, you'll be within a 5-minute walk of Paseo de Montejo and U.S. Consulate Merida. Parque Santa Lucía and Mérida Cathedral are also within 2 miles (3 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the gym and perks like free self parking.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Dec 11 - Dec 12

Superior Room 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Club 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fiesta Club, 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana - Merida ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fiesta Americana - Merida

Everyone (3) Couples (1) Family (2)
5 out of 5
The location is very good and the service is friendly and the staff are very helpful to solve any question the guests might have

Posted by on Mar 8, 2022

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Comment from Hotel Management

Apr 5, 2022 by Guest Service

Dear Mrs Ruth, Thank you very much for your comments, at Fiesta Americana we are very happy that you had an excellent stay with us. We look forward to seeing you soon.

5 out of 5
Excellent service , rooms are very clean and comfortable. Restaurant were spectacular. The WIFI in the room was a bit slow for my experience for the use of work . Overall great

Posted by , from Miami on Nov 2, 2021

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Comment from Hotel Management

Nov 3, 2021 by Guest Service

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great service

Posted by on Oct 29, 2021

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Comment from Hotel Management

Nov 3, 2021 by Guest Service

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Aug 16, 2020

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Comment from Hotel Management

Aug 18, 2020 by Gerencia de Servicio a Huéspedes

Buena tarde, Esperando haya tenido un buen regreso a casa. Deseo agradecer la oportunidad de habernos elegido y ser sus anfitriones. Con gusto esperamos verle de nueva cuenta en casa.

5 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 17, 2020 by Gerente de Servicio a Huéspedes

Agradecemos de antemano su visita, esperamos verle pronto de regreso.

5 out of 5
Great location. Easy walk to downtown and attractions and easy access to roads leading out of town to other attractions.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Jan 1, 2020 by Management

Thanks for your visit we'll be glad to be your host again. Happy new year!

About the Fiesta Americana - Merida

Location Paseo Montejo No. 451, Mérida, YUC 97000

Property Features

Fiesta Americana - Merida offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A spa tub, a sauna, and spa services are also featured at the eco-friendly Fiesta Americana - Merida. Self parking and valet parking are free. This 4-star Mérida hotel is smoke free.

  • 350 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Supervised childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana - Merida offers 350 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Regional Yucateco - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Café Montejo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Bar La Hach - Onsite bar. Open daily.

Café Kunn - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

The onsite spa has massage/treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 390 for adults and MXN 210 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Americana Hotel Merida
  • Fiesta Americana Merida
  • Fiesta Americana Merida Hotel
  • Fiesta Americana Merida Hotel Merida
  • Merida Fiesta Americana
  • Fiesta Americana Merida
  • Fiesta Americana Merida Merida
  • Fiesta Americana - Merida Hotel
  • Fiesta Americana - Merida Mérida
  • Fiesta Americana - Merida Hotel Mérida

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.