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Casa del Balam Merida

3.5 star property
3.5-star Colonial hotel near Paseo de Montejo

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Photo gallery for Casa del Balam Merida

Outdoor pool, sun loungers
Deluxe Room | Soundproofing, free WiFi, bed sheets
Terrace/patio
Bar (on property)
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(61 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mérida

Mérida Centro stay.Within a 15-minute walk of this Mérida Centro hotel, you'll find Mérida Cathedral and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are also within half a mile (1 km).

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • US Visa Applicant Service Center - 15 min walk - 0.8 miles
  • U.S. Consulate General Mérida - 3 min drive - 1.8 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪De La Union - ‬2 min walk

About this property

Casa del Balam Merida

3.5-star Colonial hotel near Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Lobby

Gran Hotel de Merida

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, 1,007 reviews
$54 nightly
The price is $66
Sep 29 - Sep 30
Total with taxes and fees
Gran Hotel de Merida

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

How close is Casa del Balam Merida to the airport?

Casa del Balam Merida is 5.1 mi (17-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Casa del Balam Merida?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on Oct 28, 2025 start from $70.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa del Balam Merida have an airport shuttle?

Airport shuttle services are not available at Casa del Balam Merida.

Does Casa del Balam Merida offer free breakfast?

Free breakfast isn’t provided at Casa del Balam Merida, but full breakfast is offered for a fee of MXN 160 for adults and MXN 80 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Casa del Balam Merida?

No, there is no casino at this hotel, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are nearby.

What time is check-in at Casa del Balam Merida?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Casa del Balam Merida?

Free parking is not available at this hotel.

Does Casa del Balam Merida have a pool?

Casa del Balam Merida features an outdoor pool.

Does Casa del Balam Merida have a restaurant?

Casa del Balam Merida is home to Bistrola 57, which features Fusion cuisine.

Does Casa del Balam Merida have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and body scrubs.

How close is Casa del Balam Merida to downtown Mérida?

Casa del Balam Merida is 0.2 mi away from Mérida.

Casa del Balam Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1011 reviews
Rating 8 - Good. 300 out of 1011 reviews
Rating 6 - Okay. 115 out of 1011 reviews
Rating 4 - Poor. 54 out of 1011 reviews
Rating 2 - Terrible. 62 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JELENA, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Carlo Magno Flores, Stockton

Liked: Cleanliness, staff & service
Hotel Casa del Balam - 3 Stars I recently stayed at Hotel Casa del Balam during my visit to Merida, Yucatán, and overall, it was a decent experience, though there were some aspects that could use improvement. First, the location is fantastic. It’s situated right in the heart of the city, making it easy to explore the local attractions, restaurants, and markets on foot. The architecture of the hotel is charming, reflecting the rich history of the region, which added to the overall ambiance. However, the service was a mixed bag. While some staff members were friendly and helpful, others seemed indifferent and not as attentive as I would have hoped. It felt like there was a lack of consistency in customer service, which detracted from the overall experience. The room I stayed in was comfortable, but it could use some updates. The furnishings felt a bit dated, and the bathroom amenities were basic. I also noticed that the Wi-Fi connection was spotty at times, which was a bit frustrating when trying to plan my daily activities. In summary, Hotel Casa del Balam has a lot of potential with its prime location and beautiful architecture, but it falls short in service consistency and room updates. It’s a solid choice for those looking for a convenient place to stay, but there’s definitely room for improvement.
Stayed 5 nights in Jun 2025

8/10 Good

Ismael

Stayed 3 nights in Jun 2025

8/10 Good

Dahlia M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amable, tuvimos algunos detalles pero lo resolvieron, excelente ubicación. Housekeeping (Sergio) encontrabamos la habitation limpia. Fue super amable 😊
Stayed 8 nights in Jun 2025

6/10 Okay

Berta

Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is lovely, I like the the convenience of Bistrola 57 being on site. I love the antiqueness of the room and the grandness of the center courtyard. It's like staying in someone's home. Any time I come to Mérida, it's my go to hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

blanca

Liked: Cleanliness
Muy buena localización Muy amplios cuartos Buena atención
Stayed 3 nights in Jun 2025

2/10 Terrible

Irais

Stayed 7 nights in Jun 2025

10/10 Excellent

María

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms and excellent service
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura Angelica

Traveled with family
Liked: Cleanliness
Hotel staff very friendly and helpful
Stayed 3 nights in May 2025

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a great central location. The pool was nice and refreshing. The room had a safe, small fridge and comfortable beds. Some fun charactoristics were the elevator and the tv remote!
Stayed 4 nights in May 2025

8/10 Good

Erma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

Irma V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to restaurants, shopping and city attractions. The only problem at the hotel was the elevators not working at times.
Stayed 4 nights in May 2025

10/10 Excellent

Ortencia C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Casa Balam - Another great stay in Merida

We have been staying at Balam for 5 years now when we have come to Merida. Staff are great, rooms and large and comfortable and the location is perfect. We highly recommend Casa Balam.
Stayed 4 nights in Mar 2025

6/10 Okay

Reynelda Lucile

Traveled with partner
Liked: Staff & service
Great location in Merida Centro. Walking distance to wide selection of restaurants, stores, and historic plazas. The hotel has character and architectural appeal but is in need of some repairs and updating. My husband and I had booked a premium room with 2 queen beds, but upon arrival were given a small room with one full bed. We spent an uncomfortable first night but were able to change rooms the next day. The hotel and restaurant staff were friendly and accomodating.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ortencia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ZGxzzreat, but amenities are
Stayed 2 nights in Apr 2025

8/10 Good

Ashley, Sisters

Traveled with family
Disliked: Cleanliness
The property was more run down than the photos show on the website. The room was pretty but dirty. One of our rokms didnt have ac, clean towels or a working shower. The staff were nice and the restaurant was very nice and served us by the pool. The hotel is in an excellent location however. Overall we would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well maintained, friendly staff, great value
Stayed 7 nights in Apr 2025

8/10 Good

Marcus

Stayed 5 nights in Apr 2025

10/10 Excellent

Enna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP treatment was much appreciated ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merida

It was good, perfect location confy bed
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos Alberto Tellez

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, close to the parks!
Stayed 3 nights in Mar 2025