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"Lots of charm in this historic hotel in Merida Centro. Friendly staff is very helpful, and the restaurant is convenient with good food. Options for ve ... " More

By a verified traveler on Sun 16 May 2021

Hotel Description

3.5-star Colonial hotel near Paseo de Montejo

Heart of Mérida

At this Mérida Centro hotel, you'll be well placed to visit Mérida Cathedral and Plaza Grande, both within a 5-minute walk. Also, Paseo de Montejo is within half a mile (1 km) and U.S. Consulate Merida is within 2 miles (3 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

The 51 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with digital channels, and other amenities include hair dryers and phones.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$41* Per night/room Jun 26 - Jun 27

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Casa del Balam ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Casa del Balam

Everyone (2)
4 out of 5
Lots of charm in this historic hotel in Merida Centro. Friendly staff is very helpful, and the restaurant is convenient with good food. Options for vegetarians.

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Linda Recep

Your coments is very important for us thank you so much

3 out of 5

Nice hotel in a good location

This is a pretty decent hotel in a good location in the center of town. Overall, I would recommend it. However, the staff is a bit dismissive. And, putting locks on the refrigerators is pretty ghetto. That pretty much says, "welcome to Casa de Balam, we do not trust you, you scum."

Posted by on Jun 12, 2017

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Comment from Hotel Management

Aug 8, 2017 by PR Manager

Hello and thanks for taking the time to share your experience with our property. We are really sorry to get to know the way you felt about our mini bar policy, there's no intentions to offend anyone at all but this is a very common practice in Mexico (except for the all inclusive hotels), as not all the guests accept to leave the required open voucher for their extras when checking in. Thanks again and have a lovely day!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Casa del Balam. Free self parking is available. This 3.5-star Mérida hotel is smoke free.

  • 51 guestrooms or units
  • 6 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Manuel Crescencio Rejon Intl. Airport (MID) (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Hotel Casa del Balam offers 51 accommodations with minibars and hair dryers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Bistrola 57 - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa del Balam

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 110 for adults and MXN 80 for children (approximately)
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Casa Balam Merida
  • Hotel Casa Balam
  • Casa Balam Merida
  • Casa Balam
  • Casa Del Balam Merida
  • Hotel Casa Balam Mérida
  • Casa Balam Mérida
  • Hotel Casa del Balam Hotel
  • Hotel Casa del Balam Mérida
  • Hotel Casa del Balam Hotel Mérida

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.