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"The hotel was acceptable for the price and the purpose of our stay. Close to where relatives lived. Only were allowed one key and there were three o ... " More

By a verified traveler on Tue 24 Mar 2015

Hotel Description

3-star eco-friendly hotel near Plaza Galerias Mall

In Mérida

Within 3 miles (5 km) of this Mérida hotel, you'll find Plaza Galerias Mall and U.S. Consulate Merida. Yucatan International Convention Center and The Harbor Lifestyle Mall are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include full breakfast, free self parking, and an area shuttle.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 166 guestrooms offer free WiFi and down comforters. Hair dryers, showers, and phones are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$41* Per night/room Jul 1 - Jul 2

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Express Merida ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for City Express Merida

Everyone (1)
3 out of 5

Acceptable Hotel strange key rules

Pros: Free Wi-Fi
Cons: Allow more than 1 key per room.
The hotel was acceptable for the price and the purpose of our stay. Close to where relatives lived. Only were allowed one key and there were three of us and needed the key to access the elevator to go to the rooms so it made it difficult to go to breakfast, had to all go and leave at one. Also last day we needed to leave early to catch a flight and breakfast was not out by 6:00 AM when it was suppose to begin. Room had plenty of space, was clean and free Wi-Fi so that was good.

Posted by , from Olathe, KS on Mar 24, 2015

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Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 17 April 2020 to 29 May 2020 (dates subject to change).

Property Features

City Express Merida offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. A free area shuttle within 10 kilometers is available. The eco-friendly City Express Merida also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star Mérida hotel.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • Built in 2011
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) (13.4 km / 8.3 mi)
  • Property shuttles: Free area shuttle within 10 kilometers
  • Parking: Free self parking

Room Amenities

City Express Merida offers 166 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in.

This property doesn't offer after-hours check-in.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at City Express Merida

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No pets or service animals allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • City express Merida
  • City Hotel Merida express
  • City Express Merida Mérida
  • City Express Merida Hotel
  • City Express Merida Mérida
  • City Express Merida Hotel Mérida

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Biosphere
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.