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"This was my first time staying at a Holiday Inn in Mexico . I will recomend this hotel to my fam and friends . The staff was great but i think they ca ... " More

By luv28, from California, USA on Sat 23 Jun 2012

Hotel Description

3.5-star eco-friendly hotel near Paseo de Montejo

Near the airport

Within a 10-minute walk of this Mérida Centro hotel, you'll find Paseo de Montejo and U.S. Consulate Merida. Mérida Cathedral and Plaza Grande are also within 2 miles (3 km).

Multiple dining options

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the poolside bar and enjoy perks like free self parking.

Free Internet, LCD TVs

Boasting comforts like pillow menus and down comforters, the 213 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free bottled water.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Merida Mexico ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Holiday Inn Merida Mexico

3 out of 5

This hotel was great over all . I will stay there again...

Cons: Nothing close, No free Internet, no breakfast
This was my first time staying at a Holiday Inn in Mexico . I will recomend this hotel to my fam and friends . The staff was great but i think they can improve more in keep it the bed sheets more clean .

Posted by , from California, USA on Jun 23, 2012

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5 out of 5

This hotel staff was very accommodating

Pros: Close restaurants, Quiet
My visit was a temporary stop in route but all was as expected and staff was very accommodating.

Posted by , from Missouri on Apr 16, 2011

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2 out of 5

Poor message service, crowded parking, foreign exchange never had funds

On two occasions messages from relatives were not given until 2 hours late, even when I checked with the front desk. Foreign money exchange service never had funds during my 10 day stay. Fortunately there were 2 exchange houses across the street. Parking area always crowded and valets rude to some drivers.

Posted by on May 23, 2010

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5 out of 5

Holiday Inn, Merida, Yucatan

The hotel location is great. The 1st Class bus stop is around the corner from the hotel in a very nice area. It is close to the downtown tourist attractions. The services, food and the facility were very good.

Posted by on Nov 25, 2008

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4 out of 5

Good location

Across the street is an indoor shopping mall, with ATM machines you can use with safety. At the corner is a convenience store for junk food. Left out front door is a travel agency to book tours. Walk 6 blocks on Paseo Montejo to the anthropological museum. Take a taxi to Plaza Principal. Tropical climate. Keep an emergency rain poncho. Be generous tipping servants. The hotel has a dull, soft, thud noise about every 30 seconds, which might disturb light sleepers. I was charged an extra 600 pesos at checkout (because of weekend rates).

Posted by on Dec 6, 2006

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Renovations + Closures

This property is closed from April 17 2020 to August 2 2021 (dates subject to change).

Property Features

Holiday Inn Merida Mexico offers its guests an outdoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 5810 square feet (540 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Holiday Inn Merida Mexico. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Mérida hotel.

  • 213 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 5810 sq ft of conference space
  • 540 sq m of conference space
  • Built in 1980
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Manuel Crescencio Rejon Intl. Airport (MID) (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Merida Mexico offers 213 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

Bar Le Cocay - This lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

La Veranda - This restaurant specializes in international cuisine and serves breakfast and lunch.

La Arboleda - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 250.00 and MXN 300.00 for adults, MXN 160.00 and MXN 210.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Merida Mexico
  • Holiday Inn Merida Mexico
  • Holiday Inn Merida Mexico Hotel
  • Inn Merida Mexico Hotel
  • Holiday Merida Mexico Merida
  • Holiday Inn Merida Mexico Hotel
  • Holiday Inn Merida Mexico Mérida
  • Holiday Inn Merida Mexico Hotel Mérida
  • Holiday Inn Merida Mexico an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.