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We stayed for 10 days at the end of September 2019. We had half board which is breakfast and dinner. The third night my wife got severe food poisoning from a piece of smoked salmon on the evening buffet. She spent the next 48 hours in bed. The food was mediocre at best, the grilled fish and meats bland. The staff at the front desk were unhelpful except for one. One front desk person said" We're a three star hotel. We don't arrange transfers for our guests" when I asked for assistance contacting our ride service as I didn't have a phone and my I-pad would not load the vendors website. Which brings us to the amenities: The "business center" has a computer but you have to buy a "ticket" at the front desk in order to access the computer. Printing involves e-mailing your file to them and they print it out. There is no laundry facility if you want to do your own laundry. There are no restaurants, just a bar. The wine by the way is mediocre as well. The only bright spots are the location, right on Son Bou Beach and the housekeeping staff. They were friendly, very service oriented and our room when we had it done was done very well. The view from our room was outstanding but the room is very, very small with one arm chair that,frankly, was for a small child. I would revisit Menorca and Son Bou beach but I would not stay at this reort nor any others they manage.