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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
West Memphis guestrooms with soaking bathtubs

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Exterior
Terrace/patio
Reception
Seasonal outdoor pool, open 8 AM to 10 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1007 E. Service, West Memphis, AR, 72301
  • Southland Casino Racing
    ‪14 min walk‬
  • Beale Street
    ‪11 min drive‬
  • FedExForum
    ‪11 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

West Memphis

In West Memphis .Within 2 miles (3 km) of this West Memphis hotel, you'll find Baptist Memorial Hospital Crittenden and Southland Casino Racing. Mississippi River and Arkansas State University Mid-South are also within 6 miles (10 km).

What's nearby

  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Bass Pro Shops at the Pyramid - 10 min drive - 8.6 miles
  • Beale Street - 11 min drive - 9.2 miles
  • FedExForum - 11 min drive - 9.2 miles
  • National Civil Rights Museum - 12 min drive - 9.2 miles

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪Southland Casino Hotel - ‬3 min drive
  • ‪Church's Chicken - ‬4 min drive
  • ‪Sammy Hagar's Red Rocker Bar & Grill - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬18 min walk

About this property

Holiday Inn Express and Suites West Memphis by IHG

West Memphis guestrooms with soaking bathtubs
Holiday Inn Express and Suites West Memphis by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Holiday Inn Express and Suites West Memphis by IHG also features a terrace, laundry facilities, and express check-out. Free self parking is available.

This West Memphis hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Candlewood Suites West Memphis by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, 50 reviews
$110 nightly
The price is $127
Jun 2 - Jun 3
Total includes taxes and fees
Candlewood Suites West Memphis by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

How close is Holiday Inn Express and Suites West Memphis by IHG to the airport?

Holiday Inn Express and Suites West Memphis by IHG is 17.3 mi (23-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis by IHG?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis by IHG on Jun 9, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express and Suites West Memphis by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express and Suites West Memphis by IHG.

Does Holiday Inn Express and Suites West Memphis by IHG offer free breakfast?

Holiday Inn Express and Suites West Memphis by IHG offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Holiday Inn Express and Suites West Memphis by IHG?

No, there is no casino at this hotel, but Southland Casino Racing (6-min drive) is nearby.

What time is check-in at Holiday Inn Express and Suites West Memphis by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Holiday Inn Express and Suites West Memphis by IHG?

This hotel offers free self parking.

Does Holiday Inn Express and Suites West Memphis by IHG have a pool?

Holiday Inn Express and Suites West Memphis by IHG features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Holiday Inn Express and Suites West Memphis by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express and Suites West Memphis by IHG to downtown West Memphis?

Holiday Inn Express and Suites West Memphis by IHG is 1.3 mi away from West Memphis.

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 753 reviews
Rating 8 - Good. 196 out of 753 reviews
Rating 6 - Okay. 62 out of 753 reviews
Rating 4 - Poor. 34 out of 753 reviews
Rating 2 - Terrible. 27 out of 753 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

mike

Disliked: Staff & service, property conditions & facilities
Too much noise
Stayed 1 night in Mar 2025

6/10 Okay

patrick

Traveled with family
King bed was old. The mattress sagging in the middle.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda, FLORISSANT

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alisha

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower head was inadequate for my needs they were not reach far enough the shower had no non-slip material in it and I almost fell and killed myself I would not recommend this hotel to anybody that is handicapped or otherwise cuz they obviously don't care about anybody the manager did not even apologize
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking accommodations were great and the breakfast offered was consistent with other HIE locations.
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn West Memphis

The front desk person was not very friendly when I walked in. That can makes such a huge impression. Our room didn’t have hot water so we had to move rooms after we had settled in. The new room had hot water but the faucet had to be turned just so to turn to warm. The breakfast was great and the women working in the dining room were sweet and personable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lauro

Stayed 1 night in Dec 2024

6/10 Okay

Edgar

Liked: Cleanliness, property conditions & facilities
Clean sheets and rooms. Shower needs updating.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Huston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Great customer service. The noise from the freeway was loud so it took quite a while to fall asleep. Bed was comfortable and room was clean. Quick trip right around the corner for coffee in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

james

Traveled with group
Liked: Property conditions & facilities
Exceeded expectations!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ethel, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Kizzy T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 2 nights in Nov 2024

6/10 Okay

Haley

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and helpful. Room was what we needed for a family of 5 but the tub did not drain well so after 3 showers I was standing in ankle deep water while showering. Breakfast was good quality and variety but there were several pieces of hair in the batch of bacon; staff was quick to swap it out but it was clear the issue was from preparation.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, efficient and helpful. Facility was very clean. Breakfast was very good and kept stocked. Overall was a very pleasant stay.
Stayed 1 night in Nov 2024

8/10 Good

Tasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Paper thin walls, needs new mattress but good breakfast
Stayed 1 night in Nov 2024