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Aparthotel

Shadow Play by Peppers

4.5 star property
4.5-star luxury aparthotel near Crown Casino

Choose dates to view prices

Photo gallery for Shadow Play by Peppers

In-room safe, desk, laptop workspace, soundproofing
Exterior
In-room safe, desk, laptop workspace, soundproofing
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant

Explore the area

View in a map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Collins Street
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 Bedroom

  • 463 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms | In-room safe, desk, laptop workspace, soundproofing

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

  • 710 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Corner

Deluxe Room, 2 Bedrooms, Corner | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Bedrooms, Corner

  • 710 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Bedrooms

  • 614 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Penthouse, 3 Bedrooms (Apartment)

Penthouse, 3 Bedrooms (Apartment) | In-room safe, desk, laptop workspace, soundproofing

Penthouse, 3 Bedrooms (Apartment)

  • 1249 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Twin Beds
  • Free WiFi

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About the neighborhood

Melbourne

Southbank stay.Within a 10-minute walk of this Southbank aparthotel, you'll find Crown Casino and Melbourne Convention and Exhibition Centre. Also, South Melbourne Market is within half a mile (1 km) and Collins Street is within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.2 miles
  • Crown Casino - 5 min walk - 0.3 miles
  • SEA LIFE Melbourne - 10 min walk - 0.6 miles
  • Collins Street - 12 min walk - 0.7 miles
  • Melbourne Central - 3 min drive - 1.2 miles

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne, VIC (MEB-Essendon) - 24 min drive

Restaurants

  • ‪Velvet Bar - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Baci - ‬6 min walk
  • ‪O3 - ‬6 min walk
  • ‪KFC - ‬4 min walk

About this property

Shadow Play by Peppers

4.5-star luxury aparthotel near Crown Casino
Shadow Play by Peppers offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this aparthotel measures 0 square feet (0 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Shadow Play by Peppers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

  • 75 guestrooms or units
  • Meeting rooms
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided once per stay.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay movies

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 75 units
  • Banquet hall
  • Soundproofing
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys
Room Keys provided must be returned to Reception on Check-out. Lost key Fees apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 per person
  • Secured valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Frequently asked questions

How close is Shadow Play by Peppers to the airport?

Shadow Play by Peppers is 12 mi (24-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Shadow Play by Peppers?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Shadow Play by Peppers on May 31, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shadow Play by Peppers have an airport shuttle?

Airport shuttle services are not available at Shadow Play by Peppers.

How close is Shadow Play by Peppers to the beach?

This aparthotel is 3.1 mi (15-min drive) from St Kilda Beach and 4.4 mi (15-min drive) from Elwood Beach. Don't forget your sunscreen!

Does Shadow Play by Peppers offer free breakfast?

Free breakfast isn’t provided at Shadow Play by Peppers, but buffet breakfast is offered for a fee of AUD 42 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Shadow Play by Peppers?

No, there is no casino at this aparthotel, but Crown Casino (4-min walk) is nearby.

What time is check-in at Shadow Play by Peppers?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Shadow Play by Peppers?

Free parking is not available at this aparthotel. Valet parking is available for AUD 60 per day.

Does Shadow Play by Peppers have a pool?

Shadow Play by Peppers features an outdoor pool.

Does Shadow Play by Peppers have a restaurant?

Yes, there is a restaurant on site.

Does Shadow Play by Peppers have a spa?

There are no spa services available at this aparthotel.

How close is Shadow Play by Peppers to downtown Melbourne?

Shadow Play by Peppers is 0.8 mi away from Melbourne.

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 269 reviews
Rating 8 - Good. 74 out of 269 reviews
Rating 6 - Okay. 28 out of 269 reviews
Rating 4 - Poor. 11 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

NIKOLCE

Liked: Cleanliness, amenities, property conditions & facilities
Noisy room very pricey
Stayed 1 night in Feb 2026

10/10 Excellent

Amro

Stayed 6 nights in Feb 2026

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
this place was all 10s, super close to all the best melbourne has to offer
Stayed 3 nights in Jan 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities
Spotless room and staff brilliant
Stayed 3 nights in Jan 2026

10/10 Excellent

Simone

Romm was clean,
Stayed 1 night in Jan 2026

6/10 Okay

Mrs Rovsen

Traveled with family
Liked: Cleanliness
The room was nice and clean. However, the hotel wasn't up to standards in certain areas. We ordered room service one time and in their menu, no allergen info was provided. As a vegan I put a note in our order for the bread and chips we ordered. Asked for tomato sauce for instance mentioning I'm vegan. They sent a mayonnaise and the bread was cooked in animal fat. Mind you our room service came over and hour later. None of this info was mentioned in the menu and my note was disregarded. Breakfast, I asked for margarine for our 5 day stay and I was only offered a free coffee for the inconvenience but they didn't provide any margarine nor vegan friendly options for breakfast. Luggage storage was another issue. On our arrival we left our luggage until check in time but the whole time luggage was kept behind the counter with an easy access to anyone who walks in. Breakfast staff need more training in providing clean tables in timely manner. It would be more efficient once they clear a table they wipe straight after. Couple of days we had to wait for them to come and clean after we asked. And they seemed to show no urgency. We also understand they try to create an ambiance with their lights but the foyer and breakfast room lacking of light is a real issue. It's nice to have a pool on a hot day but not enough space for more than 2,3 people in it. May be combine the BBQ area for a bigger pool and seating space?
Stayed 5 nights in Jan 2026

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Staff were very helpful and friendly . Location is great. Close to the casino, Melbourne CBD, DFO, Tram to the city and St. Kilda. Easy walk to all the restaurants on Southbank. Only disappointment was the size of the pool. Overall our stay was really enjoyable
Stayed 4 nights in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff. Good value buffet breakfast
Stayed 5 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 3 nights in Dec 2025

8/10 Good

Jade, Corryong

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was spotless and had great service. The shower going hot and cold is a real issue, especially with kids. This is the only complaint about our stay, everything else such as location, layout and accessibility with a pram was fabulous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Terree

Traveled with group
Liked: Cleanliness, room comfort
Great location , amazing lady on the desk , very helpful
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 3 nights in Nov 2025

10/10 Excellent

Sharee

Traveled with group
Liked: Cleanliness, amenities
Wall lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, property conditions & facilities
Staff helpful & room clean Upgraded
Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, room comfort
Note that reception is NOT 24 hours as stated on Hotels.com
Stayed 1 night in Oct 2025

8/10 Good

TONY

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, room comfort
Staff very friendly & helpful. A few more standard tea-bags would have been appreciated, instead of all the herbal ones. Very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

MISS G N

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Bill

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025

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