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BIG4 Crystal Brook Tourist Park

3.0 star property
Family-friendly 3-star hotel with outdoor pool

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Photo gallery for BIG4 Crystal Brook Tourist Park

Deluxe Villa, 2 Bedrooms | Property grounds
Exterior
Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player
Outdoor pool, pool umbrellas, sun loungers
Superior Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
182 Heidelberg-Warrandyte Road, Warrandyte, Doncaster East, VIC, 3109
  • Place, Doncaster Shopping Centre
    ‪9 min drive‬
  • Place, Box Hill Hospital
    ‪11 min drive‬
  • Place, Deakin University
    ‪17 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪35 min drive‬

Room options

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom | In-room dining

Standard Villa, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Cabin, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Standard Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Superior Villa, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player

Deluxe Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About the neighborhood

Melbourne

Doncaster East stay.A stay at this Doncaster East hotel places you within 6 miles (10 km) of Doncaster Shopping Centre and 9 miles (15 km) of Box Hill Hospital. Also within 9 miles (15 km) are The Olivia Newton-John Cancer and Wellness Centre and Mercy Hospital for Women.

What's nearby

  • Doncaster Shopping Centre - 9 min drive - 4.7 miles
  • Montsalvat - 10 min drive - 5.9 miles
  • Box Hill Hospital - 11 min drive - 7.1 miles
  • La Trobe University - 16 min drive - 10.1 miles
  • Deakin University - 17 min drive - 9.7 miles

Getting around

  • Nunawading Station - 8 min drive
  • Southern Cross Station - 23 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Montsalvat - ‬9 min drive
  • ‪Beasley's Tea House - ‬2 min walk
  • ‪Down The Rabbit Hole - ‬2 min drive
  • ‪Michel's Patisserie - ‬20 min walk
  • ‪Chirpy CHIX - ‬3 min drive

About this property

BIG4 Crystal Brook Tourist Park

Family-friendly 3-star hotel with outdoor pool
There's a snack bar/deli on site. WiFi is free in public spaces. BIG4 Crystal Brook Tourist Park offers its guests an outdoor pool and a children's pool. A library, a terrace, and a complimentary children's club are also featured at the family-friendly BIG4 Crystal Brook Tourist Park. Free self parking is available.

This 3-star Melbourne hotel is smoke free.

  • 1 floor
  • 28 guestrooms or units
  • 28 buildings
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
BIG4 Crystal Brook Tourist Park offers 28 accommodations with DVD players and hair dryers. Rooms open to patios. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Brook Tourist Park
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Hotel Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel Doncaster East

Frequently asked questions

How close is BIG4 Crystal Brook Tourist Park to the airport?

BIG4 Crystal Brook Tourist Park is 23 mi (37-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

Does BIG4 Crystal Brook Tourist Park have an airport shuttle?

Airport shuttle services are not available at BIG4 Crystal Brook Tourist Park.

Does BIG4 Crystal Brook Tourist Park offer free breakfast?

BIG4 Crystal Brook Tourist Park does not offer free breakfast.

Is there a casino at BIG4 Crystal Brook Tourist Park?

No, there is no casino at this hotel.

What time is check-in at BIG4 Crystal Brook Tourist Park?

Check-in start time: 2 PM; Check-in end time: 5:00 PM.

Is there free parking at BIG4 Crystal Brook Tourist Park?

This hotel offers free self parking.

Does BIG4 Crystal Brook Tourist Park have a pool?

BIG4 Crystal Brook Tourist Park features an outdoor pool and a children's pool.

Does BIG4 Crystal Brook Tourist Park have a spa?

There are no spa services available at this hotel.

How close is BIG4 Crystal Brook Tourist Park to downtown Melbourne?

BIG4 Crystal Brook Tourist Park is 12.6 mi away from Melbourne.

BIG4 Crystal Brook Tourist Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 174 reviews
Rating 8 - Good. 61 out of 174 reviews
Rating 6 - Okay. 15 out of 174 reviews
Rating 4 - Poor. 4 out of 174 reviews
Rating 2 - Terrible. 0 out of 174 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Merran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A quiet and spacious place to rest after a hectic few days elsewhere.
Stayed 2 nights in May 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and fruebdly
Stayed 5 nights in Mar 2025

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice area and the cabin was clean and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect for meeting up with other members of my family
Stayed 2 nights in Mar 2025

10/10 Excellent

kristi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely park, nice friendly staff and it caters for dogs.
Stayed 2 nights in Mar 2025

8/10 Good

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious cabin. Great shower, good bed. Wifi was weak with all the people in the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near Melbourne central
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Stayed 4 nights in Feb 2024

10/10 Excellent

Wayne, Moyston

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at
Stayed 2 nights in May 2024

10/10 Excellent

Wayne, Moyston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well kept and feels like your in the country when your only 30mns to the city centre
Stayed 2 nights in May 2024

8/10 Good

Susi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet Good shower The mattress was way too hard
Stayed 2 nights in Feb 2024

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Chris

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My cabin was very clean and perfect for me and my dog. Walking around the property was easy, and accessible to venture to surrounding walkibg tracks.
Stayed 2 nights in Jul 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful location
Stayed 2 nights in Apr 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was brief but met our expectations
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Cabins well appointed.
Stayed 2 nights in Feb 2023

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely place to stay, clean and quite just a little dated
Stayed 1 night in Feb 2023

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good
Stayed 1 night in Feb 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural setting and while not fancy, the unit had everything you need to enjoy your stay. Be aware that the wifi is practically non-existent outside of the common camp kitchen area at the centre of the property - I couldn't get a wifi signal on any of my devices in my cabin. Not ideal when you've got an international mobile phone, but I made it work by going to the camp kitchen to get online when needed for working remotely.

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. I would come back.
Stayed 2 nights in Dec 2022

8/10 Good

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could not get the gas grill working and the prompt service from the was unable to get the gas grill working and the prompt service from maintenance staff was reassuring and without effort.
Stayed 2 nights in Dec 2022

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for young families Lovely staff