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Hotel Helene

3.5 star property
3.5-star hotel near Lleras Park

Choose dates to view prices

Photo gallery for Hotel Helene

Front of property
Property video
A sign for Hotel Helena Boutique.
40-inch Smart TV with cable channels, TV
A hotel corridor with a golden door and a mirror reflecting a blue hallway with gold trim.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
10a29 Cra. 40, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪3 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, minibar, in-room safe

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Medellín

El Poblado stay.A stay at this El Poblado hotel places you steps from Lleras Park and a 5-minute walk from Poblado Park. Lokkus Contemporary Art and Linear Park President are also within half a mile (1 km).

What's nearby

  • Lleras Park - 2 min walk - 0.1 miles
  • Poblado Park - 3 min walk - 0.2 miles
  • Medellín Clinic - El Poblado - 8 min walk - 0.5 miles
  • Oviedo Shopping Center - 3 min drive - 1.1 miles
  • Santafé Mall - 3 min drive - 1.1 miles

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Mondongo's - ‬1 min walk
  • ‪Dog & Burger - ‬2 min walk
  • ‪Desayunadero La 10 - ‬1 min walk
  • ‪Mosquito - ‬1 min walk
  • ‪Kaime - ‬1 min walk

About this property

Hotel Helene

3.5-star hotel near Lleras Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Helene also features room service (during limited hours), an elevator, and a living plant wall.

This 3.5-star Medellín hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Helene offers 20 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 8:30 AM for a fee: COP 25,000 to 50,000 per person
  • A restaurant
  • Couples/private dining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (100 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Helene

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately COP 25000 to 50000 per person
  • Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Helene Hotel
Hotel Helene Medellín
Hotel Helene Hotel Medellín

Frequently asked questions

How close is Hotel Helene to the airport?

Hotel Helene is 13 mi (34-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Helene?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Helene on Aug 3, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Helene have an airport shuttle?

Airport shuttle services are not available at Hotel Helene.

Does Hotel Helene offer free breakfast?

Free breakfast isn’t provided at Hotel Helene, but full breakfast is offered for a fee of between COP 25000 and 50000 per person. It's available every day from 6:00 AM to 8:30 AM.

Is there a casino at Hotel Helene?

No, there is no casino at this hotel.

What time is check-in at Hotel Helene?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Helene?

Free parking is not available at this hotel.

Does Hotel Helene have a pool?

Hotel Helene does not have a pool.

Does Hotel Helene have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Helene have a spa?

There are no spa services available at this hotel.

How close is Hotel Helene to downtown Medellín?

Hotel Helene is 2.5 mi away from Medellín.

Hotel Helene Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 257 reviews
Rating 8 - Good. 44 out of 257 reviews
Rating 6 - Okay. 20 out of 257 reviews
Rating 4 - Poor. 18 out of 257 reviews
Rating 2 - Terrible. 9 out of 257 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ruddy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Heikki

Great breakfast, good location in Poblado
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Felix Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, the location, the staff. The breakfast could be better or more options but in general was great !
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, Small rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

LUIS FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome option! Small room but all you need to sleep well! The breakfast is amazing and the staff very friendly and helpful. Highly recommended
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Apr 2026
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed hotel in a secluded area but very close to everything Provenza and Lleras Park within minutes easy walk…Very quiet and excellent staff…Perfect across the board for the exception of my reservation in the beginning…I had two separate rooms reserved but they only recognized one room and we had to stay at a different hotel for the first night until Expedia communicated with them and straightened out everything…make sure to communicate with hotel if you have two rooms so you won’t have the same issue…other than this, perfect !
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible. The bathroom in the room was kind of small but the staff more than made up for it with their friendly service.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

irosse

Liked: Cleanliness, staff & service
The staff provided excellent customer service and made sure I was taken care of throughout my visit. My only critique is the noise level — it was louder than expected, which affected the overall experience. Still, the service itself was outstanding.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Staff was very attentive and friendly.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided excellent customer service and made sure I was taken care of throughout my visit. My only critique is the noise level it was louder than expected, which affected the overall experience. Still, the service itself was outstanding.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lukas

Liked: Cleanliness, staff & service, amenities
Good room, but high guest fee.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Jaymin

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Cristopher

Liked: Cleanliness, amenities, property conditions & facilities
good thank you
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jordi Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Shilton

Liked: Cleanliness, staff & service, property conditions & facilities
We had a loverly stay at Hotel Helene. The staff is very kind and helpfull. The rooms are a bit small but cozy and very romantic. There is a nice vegan restaurant beside the hotel and a nice rooftop bar/restaurant.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Jermaine

Liked: Cleanliness
Staff was amazing and great location however they have an additional guess policy that was not discussed on the site but after checking in. The fee is 200,000 COP which is $54 US for each guess that comes to the room which can add up very quickly. The Double room is very tight and would recommend upgrading to another room for the additional space if required
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel to stay
Stayed 8 nights in Jun 2023
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Room small but comfortable and clean, excellent area, excellent customer service and friendly staff .
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Availability for storage was a plus.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff and their outstanding customer service.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Roberto Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent location , the staff is very nice and the hotel room are good for the price
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and conveniently located for a leisure weekend. Not recommended if you are on business as there are no wardrobes in the room. The lack of windows in the room might feel you uncomfortable. Staff were really nice and attentive and very helpful.
Stayed 2 nights in Oct 2025