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Diez Hotel Categoria Colombia

4-star property
Cll 10A No. 34 - 11, Medellin, Antioquia 1-855-201-7819

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2.0 out of 5
See all 6 Travelocity Reviews

"Clean, secured, modern 4 start hotel located very closed to Parque Lleras; 2 small restaurants in the same building, a beauty salon,a very small but ... " More

By a verified traveler on Fri 07 Feb 2020

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Hotel Description

4-star family-friendly hotel near Lleras Park, connected to a shopping center

In shopping district

With a stay at this Las Lomas I hotel, you'll be within half a mile (1 km) of Lleras Park and 2 miles (3 km) of Oviedo Shopping Center. Santafé Mall and El Tesoro Shopping Park are also within 2 miles (3 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and a health club are all featured at this romantic hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking.

Free Internet, comfy beds

The 115 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Smart TVs come with cable channels, and other amenities include iPod docks and 24-hour room service.

Economy Double Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$57* Per night/room Jan 26 - Jan 27

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Basic Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Diez Hotel Categoria Colombia ratings based on 6 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Diez Hotel Categoria Colombia

Everyone (4) Couples (1)
5 out of 5
Clean, secured, modern 4 start hotel located very closed to Parque Lleras; 2 small restaurants in the same building, a beauty salon,a very small but good spa, safe to walk at nigth or day, several places around the hotel to eat or to have a drink. I would suggested to the hotel that the security guard should be more proactive like for example helping guesses hauling taxis.( I was recently in Binn Hotel and they always do that or they call a taxi company for you). The wet area was close due to some work. Staff was unbelievable helpful, i became extremely ill one nigth and they call the paramedics who show up quick to my room and get me back in my feet in ni time bc they arrived very well prepared.That was amazing. On the other note when i was doing the reservation i read a lot of bad reviews about been charged extra fees and i will explain what its all that about. There is a lot of sexual turism in Medellin and i guess one way for the hotel to try to prevent the place to became a motel it's I'm guessing to put a subcharged 200.000 mil Colombian pesos to any person that it's not register in the initial reservation. I will book it again for sure.

Posted by , from New York on Feb 7, 2020

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Comment from Hotel Management

Feb 7, 2020 by Diez Hotel

Dear guest,your comments are very important and help us to improve our customer’s service. Diez Hotel Categoria Colombia appreciates to have guests like you in our hotel and hopes to see you again in a near future.

1 out of 5

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 15, 2020 by Diez Hotel

Dear Guest, Thank you for having chosen to stay at the Diez Hotel Categoria Colombia during your visit to Medellin and for taking the time to share comments about your experience. Beforehand we wish to express our commitment to improving the observations you gave us as they are very important to us.

1 out of 5

Horrible hotel.

Horrible hotel. I won't recomended to anyone. Dirty rooms and nasty treatment to costumers.

Posted by , from miami, florida on Jul 5, 2015

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2 out of 5

Not best place to stay

Pros: breakfast.
Cons: overall hospitality. staff service.
Location: lleras is near by but the hotel is strictly family oriented. no singles
Hotel staff is not the greatest. bar downstairs lets people from the outside in. hotel does not allow any guest even to visit you into any of the room or a fee is assessed.

Posted by , from doe on Nov 12, 2014

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1 out of 5

Bad Service / Staff Hospitality

Pros: Breakfast. Thats it
Cons: Staff, Staff, Staff, the concierge/reception greeting the guest are terrible.
Location: Nothing to do nearby. The bottom bar is a bar/lounge at night. Expensive drinks. Crowd from the outside is excepted so anyone can come in. Poor overal
The staff service was terrible. Room service was great, breakfast great selection. If you are coming to see the city have fun, this is not your stay. Additional charge of 100 USD per person even if they inject into the room as a guest or visit. The overall hotel is whatever. Definitely I do not recommend !!!

Posted by , from FL on Nov 7, 2014

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2 out of 5

New and clean hotel with views, but a very noisy disco

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy
This hotel is nicely located close to the park Lleras, and the building is new, rooms nice and service attentive enough. It would be a nice place to stay, but unfortunately the disco downstairs makes the entire building shake, which made it impossible for us to get a good sleep. And when the music finally stopped the lady in the neighboring room started her long phone call, which I could easily hear though the thin walls. In conclusion, this is a great hotel to stay for those who don't mind the noise.

Posted by , from Germany on Dec 17, 2011

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About the Diez Hotel Categoria Colombia

Location Cll 10A No. 34 - 11, Medellin, Antioquia 05001000

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

The following facilities are closed seasonally each year. They will be closed from May 01 to July 01:

  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa tub

Property Features

Diez Hotel Categoria Colombia offers its guests a full-service spa, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 2433 square feet (226 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly Diez Hotel Categoria Colombia. A theme park shuttle and a roundtrip airport shuttle are available for a fee. Free self parking is available. This 4-star Medellin hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 2433 sq ft of conference space
  • 226 sq m of conference space
  • Built in 2010
  • Continental breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Jose Maria Cordova Intl. Airport (MDE) (29.2 km / 18.2 mi)
  • Property shuttles: Airport shuttle, theme park shuttle, casino shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Diez Hotel Categoria Colombia offers 115 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. This Medellin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Diez Restaurante Bar - This theme restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Alacantará - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sushi train - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Nirvana has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 80000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Diez Hotel Categoria Colombia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 80000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diez Categoria
  • Diez Categoria Colombia
  • Diez Hotel Categoria
  • Diez Hotel Categoria Colombia
  • Diez Hotel Categoria Colombia Medellin
  • Diez Categoria Colombia Medellin
  • Diez Categoria Colombia
  • Diez Hotel Categoria Colombia Hotel
  • Diez Hotel Categoria Colombia Medellin
  • Diez Hotel Categoria Colombia Hotel Medellin

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.