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4.3 out of 5

"best breakfast in all of medellin, looks first class, acts like it, restaurant is pretty good, rooms are spectacular......not sure what else someone w ... " More

By a verified traveler on Sat 01 Jul 2017

Hotel Description

4.5-star luxury hotel near Park of Lights

In shopping district

Within a 15-minute walk of this El Poblado hotel, you'll find Lleras Park and Santa Fe Mall. Poblado Park and La Strada Mall are also within half a mile (1 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 200 guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, free newspapers, and hair dryers.

Standard Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$78* Per night/room Dec 15 - Dec 16

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dann Carlton Medellin Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dann Carlton Medellin Hotel

Everyone (6) Business (1) Family (1)
4 out of 5

Posted by on Jun 21, 2019

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5 out of 5

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 12, 2019 by .

gracias por su calificación, Esperamos nos brinde la oportunidad de atenderle nuevamente y brindarle el excelente servicio que usted se merece

5 out of 5

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by .

GRACIAS POR CALIFICARNOS!. esperamos que nos visite de nuevo.

5 out of 5
Amazing stay with my family. Tks Dann Hotel in Medellin. You Rock !!!!

Posted by on Sep 7, 2018

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5 out of 5

there is not a nicer hotel in Medellin,

Pros: everything
Cons: a little better quality food, and I would eat three times a day there, but I am also a picky eater, so my standards are higher than most
Location: NA
best breakfast in all of medellin, looks first class, acts like it, restaurant is pretty good, rooms are spectacular......not sure what else someone would want

Posted by , from miami on Jul 1, 2017

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5 out of 5
Pros: The best experience I had was with a Staff member, Lileana, who went out of the way to assist me. I am very appreciative for her cooperation.
It was a good experience to stay at this hotel. The location was convenient, rooms clean and good service by the staff.

Posted by on Oct 2, 2016

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3 out of 5

Location was great

The hotel was good for the most part however the ac unit was not working and it was very uncomfortable to sleep at night so the window had to come open the it was very loud from the street noise staff were great, for the exception of one that made my family member that came to meet for dinner feel as if she were a call girl not cool over all on a scale from 1-10 I give it a 6

Posted by , from miami fl on Aug 24, 2016

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2 out of 5

Insects bites in lobby area

Cons: Spray for bugs and cleaner lobby area. Better customer service staff and new manager on days whom will take the moment to listen to his guest.
Location: Good location.
When we arrived, we were told to wait in the lobby for our room. While sitting their waiting,we were all getting bit by some type of crawling bugs and I'm wearing shorts. Later I reported to the front desk as I seen other guest scratching and all over. Once we were in our room we took a quick shower and change our clothes and bag in laundry bag just what we had on, so we wouldn't spread what ever we got in the lobby to our clean clothing in our suitcase. The next day front desk said it was fumigated the lobby area and problem take care of. When checking out, we were charged for our laundry after they said they would take of the cleaning. I asked to speak to manager and he refused to come out as I saw him peak and would not credit our expanse and we were the victims. They don't have or don't believe in customer service. I told them that I will pass on my remarks on here.

Posted by , from Kansas City, Missouri on Apr 28, 2016

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Property Features

Dann Carlton Medellin Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 603 square feet (56 square meters) and includes a conference center. A spa tub, a steam room, and a terrace are also featured at the luxury Dann Carlton Medellin Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Medellin hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Bar or lounge
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Medellin (MDE-Jose Maria Cordova Intl.) (21.3 km / 13.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Medellin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily.

Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner.

El Puerto - This restaurant serves lunch and dinner.

Tony Romas - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

Dann Carlton Medellin Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 9401.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Dann Carlton
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You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.