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"The staff was friendly, however everything took over thirty minutes to get when it came to food. Breakfast was not even included in my five day stay a ... " More

By a verified traveler on Mon 28 Aug 2023

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Hotel Description

4-star Art Deco aparthotel near Santafé Mall, connected to the convention center

City center retreat

With a stay at this El Poblado aparthotel, you'll be within half a mile (1 km) of La Frontera Park and 2 miles (3 km) of Santafé Mall. Oviedo Shopping Center and EAFIT University are also within 2 miles (3 km).

Business services

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free WiFi, comfy beds

The 111 individually decorated apartments offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and flat-screen TVs with cable channels.

Deluxe Room, 2 Twin Beds, City View (Superior King or Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$144* Per night/room Apr 28 - Apr 29

Deluxe Room, 1 King Bed, City View (Diamond King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, City View (Emerald King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, City View (Emerald Queen)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View (Diamond Terrace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

York Luxury Suites Medellín ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for York Luxury Suites Medellín

Everyone (4) Couples (2)
5 out of 5

Posted by , from Loganville on Dec 25, 2023

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Comment from Hotel Management

Dec 25, 2023 by General Manager

Dear Mr. Dwayne, Thank you very much for stopping to rate us on this platform, we love that your stay was wonderful , we work very hard to créate a Super Wow experiences for our guests, we Looking foward to see you very soon here at York Luxury Suites. Kind regards Pier Paolo Spigno General Manager

4 out of 5
The staff was friendly, however everything took over thirty minutes to get when it came to food. Breakfast was not even included in my five day stay and when stay for that long it should hav3 been. I was once even charged for breakfast for sitting with friend and had to tell them I only sat down and did not eat in order to get that bill removed.

Posted by on Aug 28, 2023

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Comment from Hotel Management

Oct 11, 2023 by Dear Guest

Dear Mr. Wade,Thank you very much for stopping to comment on this platform, it was more than a pleasure for us to have you as a guest here at York Luxury Suite, we deeply sorry for inconveniences you had during your stay, we want to assure you that we are taking immediate measures to address these opportunities for improvement, any way we would like to know more about your case, We remain at your disposal for any additional questions or requests you may have. kind regards,

5 out of 5
Property is clean and has outstanding views of Medelli !! I would definitely stay here again. The location is convenient and safe. I wish they improve on the restaurant and dining/food options within the hotel and include more vegetarian options as well.

Posted by on May 13, 2023

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Comment from Hotel Management

May 26, 2023 by Narasingarao

Good afternoon.Thank you very much for your comment and rating.We are glad to hear that you had a good experience in york and that you would definitely come back.We look forward to seeing you again.

1 out of 5

Posted by on Mar 25, 2023

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Comment from Hotel Management

Apr 17, 2023 by Joshelyn

Good afternoon.We are aware of the problem you had at the hotel and we are truly sorry, we also know that someone is already in charge and is solving the problem.Good day.

4 out of 5

Posted by on Dec 21, 2022

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1 out of 5

Posted by on Apr 12, 2022

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5 out of 5
Beautiful property. Very new and modern. Beautiful view if you get a room on high up floor. Nice pool. I would definitely stay here again. It’s located on a very busy avenue so not exactly easy to walk to restaurants, bars which what I like. The Santa Fe mall is about a mile walk. Breakfast is buffet style but not enough options and was same thing every day. I stayed 6 days. Food is average but ok.

Posted by on Nov 22, 2021

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Property Features

York Luxury Suites Medellín offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 4 meeting rooms, and coworking spaces are available. Event space at this aparthotel measures 1001 square feet (93 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly York Luxury Suites Medellín. Self parking is free. This 4-star Medellín aparthotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 23 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2020
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

York Luxury Suites Medellín offers 111 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

The aparthotel hosts a free manager's reception daily.

York Luxury Suites Medellín has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 152000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: COP 75000 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a security system and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Security system
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 75000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 152000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bluedoors York Luxury Suites
  • York Suites Medellin Medellin
  • York Luxury Suites Medellín Medellín
  • York Luxury Suites Medellín Aparthotel
  • York Luxury Suites Medellín Aparthotel Medellín

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.