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Hotel Description

Enjoy the free airport shuttle at this 3-star Medan hotel

Close to airport

You'll be within 9 miles (15 km) of Museum of North Sumatra and 16 miles (25 km) of Great Mosque of Medan. Maimun Palace and Vihara Gunung Timur are within 16 miles (25 km).

Free perks

A restaurant and a rooftop terrace are featured at this hotel. Free perks include buffet breakfast, free self parking, and a roundtrip airport shuttle. A coffee shop, free WiFi in public areas, and a terrace are also on offer.

Free WiFi, flat-screen TVs

The 65 guestrooms have flat-screen TVs with digital channels and offer free WiFi and 24-hour room service. Rainfall showerheads, free bottled water, and showers are also available.

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$15* Per night/room Apr 22 - Apr 23

Economy Room (Up to 6PM Same Day ONLY)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, spa services, and an arcade/game room are also featured at CREW EXPRESS HOTEL. Self parking is free. This 3-star Medan hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

CREW EXPRESS HOTEL offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Medan hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10 AM.

Laurence Cafe - This restaurant specializes in Indonesian cuisine and serves breakfast only. Open 24 hours.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 10:00 AM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at CREW EXPRESS HOTEL

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Noise-free rooms not guaranteed
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Crew Hotel KNO Medan
  • Crew Hotel KNO
  • Crew KNO Medan
  • Crew KNO
  • KNO Hotel Medan
  • KNO Hotel
  • KNO Medan
  • The Crew Hotel KNO
  • The KNO Hotel
  • CREW EXPRESS HOTEL Hotel
  • CREW EXPRESS HOTEL Medan
  • CREW EXPRESS HOTEL Hotel Medan

You should know

  • CREW EXPRESS HOTEL offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.