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Travellers Suites Serviced Apartments

Property class: 4
4-star spa hotel perfect for exploring Medan

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Photo gallery for Travellers Suites Serviced Apartments

Pool
Treatment room
Gym
Room
In-room dining

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jln. Listrik No. 15, Medan, North Sumatra, 20112
  • Place, Sun Plaza
    ‪9 min walk‬
  • Place, Grand City Hall
    ‪12 min walk‬
  • Place, Medan Mall
    ‪5 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Minibar (some free items), in-room safe, iron/ironing board

Suite, 1 Bedroom

  • City view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Minibar (some free items), in-room safe, iron/ironing board

Suite, 2 Bedrooms

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Minibar (some free items), in-room safe, iron/ironing board

Deluxe Suite, 2 Bedrooms

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

Minibar (some free items), in-room safe, iron/ironing board

Suite, 3 Bedrooms

  • City view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

  • 2314 sq ft
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

Honeymoon( 2 King + 1 Twin beds)

  • 2314 sq ft
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for One-Bedroom Suite

A neatly made bed with a fruit bowl, white bedding, and a nightstand.

One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

A hotel room with a bed, a bedside table with a lamp, a vase with flowers, and a round table.

Penthouse Suite

  • Sleeps 6
  • 2 Twin Beds and 2 King Beds
  • Free WiFi

View all photos for Three-Bedroom Suite

Two single beds with wooden headboards, white bedding, and a nightstand between them.

Three-Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Medan

Central Medan getaway .You'll find Vihara Borobudur and Tjong A Fie's Mansion within a 15-minute walk of this Medan hotel. Sun Plaza and Sri Mariamman Temple are also within half a mile (1 km).

What's nearby

  • Bukit Barisan Military Museum - 7 min walk - 0.4 miles
  • Sun Plaza - 9 min walk - 0.5 miles
  • Vihara Borobudur - 10 min walk - 0.6 miles
  • Grand City Hall - 12 min walk - 0.7 miles
  • Medan Mall - 5 min drive - 1.0 mile

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪Tip Top - ‬10 min walk
  • ‪Adimulia Hotel - ‬7 min walk
  • ‪Sushi Tei - ‬10 min walk
  • ‪Kedai Kopi Apek - ‬9 min walk
  • ‪me& Coffee Works - ‬10 min walk

About this property

Travellers Suites Serviced Apartments

4-star spa hotel perfect for exploring Medan
Travellers Suites Serviced Apartments offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served. Public spaces have free WiFi.

A business center and meeting rooms are available. A fitness center, spa services, and tour/ticket assistance are also featured at Travellers Suites Serviced Apartments. Self parking is free.

  • 59 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • Coffee shop
  • Dining venue
Travellers Suites Serviced Apartments offers 59 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchenettes with refrigerators.

Bathrooms include showers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Travellers Suites Serviced Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Frequently asked questions

How close is Travellers Suites Serviced Apartments to the airport?

Travellers Suites Serviced Apartments is 24 mi (50-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

Does Travellers Suites Serviced Apartments have an airport shuttle?

Airport shuttle services are not available at Travellers Suites Serviced Apartments.

Does Travellers Suites Serviced Apartments offer free breakfast?

Yes, Travellers Suites Serviced Apartments offers free breakfast.

Is there a casino at Travellers Suites Serviced Apartments?

No, there is no casino at this hotel.

What time is check-in at Travellers Suites Serviced Apartments?

Check-in begins at 2:00 PM.

Is there free parking at Travellers Suites Serviced Apartments?

This hotel offers free self parking.

Does Travellers Suites Serviced Apartments have a pool?

Travellers Suites Serviced Apartments features an outdoor pool.

Does Travellers Suites Serviced Apartments have a restaurant?

Travellers Suites Serviced Apartments is home to Kakatua Cafe, which features Asian cuisine, pool views, and al fresco dining.

Does Travellers Suites Serviced Apartments have a spa?

Pamper yourself with a day at Dome Eucalypt Spa, where you can enjoy facials, body treatments, and aromatherapy.

How close is Travellers Suites Serviced Apartments to downtown Medan?

Travellers Suites Serviced Apartments is 0.7 mi away from Medan.

Travellers Suites Serviced Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

radsrini

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
Verified review

6/10 Okay

mohd yaser

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified review

6/10 Okay

irdiansyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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