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Hotel Description

Family-friendly Beaux Arts hotel with 2 restaurants

On riverwalk

You'll be within 6 miles (10 km) of Maimun Palace and 9 miles (15 km) of Museum of North Sumatra. Also within 9 miles (15 km) are Great Mosque of Medan and University of North Sumatera.

Multiple dining options

This Beaux Arts hotel features 2 restaurants, a bar/lounge, and an outdoor pool. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$40* Per night/room Oct 26 - Oct 27

Family Studio Suite, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Honeymoon Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Cottage

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Property Features

Hotel Deli River offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Hotel Deli River. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. Self parking is free. This Beaux Arts Medan hotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Built in 2006
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle, train station pick-up, and ferry terminal shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Deli River offers 15 accommodations, which are accessible via exterior corridors and feature private spa tubs and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 22-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private hot tub
  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • In-room dining
  • Private outdoor space
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

Hotel Deli River has 2 restaurants on site.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Rafting nearby
  • Golfing nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Guests must transfer via Airplane to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by Airplane. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. Hotel Deli River offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Deli River

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Noise-free rooms not guaranteed
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 6
  • Valentine's Day (14 February) Gala Dinner per child: USD 00 (up to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per person (one way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deli Hotel
  • Deli River
  • Deli River Hotel
  • Deli River Medan
  • Hotel Deli
  • Hotel Deli River
  • Hotel Deli River Medan
  • Hotel Deli River Hotel
  • Hotel Deli River Medan
  • Hotel Deli River Hotel Medan

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.