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Hotel Description

Enjoy 2 restaurants at this 4-star Medan hotel

Medan retreat

Within 2 miles (3 km) of this Medan hotel, you'll find Tjong A Fie's Mansion and Medan Mall. Sri Mariamman Temple and Vihara Borobudur are also within 2 miles (3 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the 3 conference rooms, business center, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room (Executive Deluxe)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

About the Emerald Garden International Hotel

Location Jl. K.L. Yos Sudarso No. 1, Medan, North Sumatra

Property Features

Emerald Garden International Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 8780 square feet (816 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the business-friendly Emerald Garden International Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Medan hotel.

  • 1 building
  • 158 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8780 sq ft of conference space
  • 816 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Emerald Garden International Hotel offers 158 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Meranti - This coffee shop specializes in Indonesian cuisine.

The Palace - This restaurant specializes in Chinese cuisine. Open daily.

Lobby Lounge - Onsite lobby lounge. Open daily.

Executive Club - This buffet restaurant serves breakfast only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Emerald Garden International Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Emerald Garden International Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Garden Hotel
  • Emerald Garden International
  • Emerald Garden International Hotel
  • Emerald Garden International Hotel Medan
  • Emerald Garden International Medan
  • Hotel Emerald Garden
  • Emerald Garden Hotel Medan
  • Emerald Garden International Hotel Hotel
  • Emerald Garden International Hotel Medan
  • Emerald Garden International Hotel Hotel Medan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.