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4.3 out of 5

"I loved this hotel. The homey look, the breakfast nooks, the friendly staff, clean rooms. But I don't like it now. I don't know who their decorator ... " More

By a verified traveler on Fri 05 Aug 2016

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Hotel Description

3-star hotel near La Plaza Mall

Heart of McAllen

Within 2 miles (3 km) of this well-placed hotel, you'll find La Plaza Mall and McAllen Medical Center. Rio Grande Regional Hospital and Chase Texas Tower are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a grocery/convenience store, and express check-out are also offered.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 89 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include free long-distance calls, free local calls, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$105* Per night/room Jan 1 - Jan 2

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Atrium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn McAllen – Medical Center Area, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Everyone (1) Family (1)
3 out of 5

not after remodeling

I loved this hotel. The homey look, the breakfast nooks, the friendly staff, clean rooms. But I don't like it now. I don't know who their decorator is but it looks cold and uninviting now. To begin with, I was not informed of the remodling going on and lack of water for 4 or 5 hours when I booked. Although the rooms were clean, the rest of it was dusty. And I hate the new look. The rooms aren't bad, except for the carpet, but the rest just was such a disappointment. I don't like the drab color of the carpets, the cold look and drab colors of the eating area, no breakfast nooks to eat in....just everyone crowded together in one area in front of everyone. Although the staff are still friendly, and the room very clean.....the rest is a failure in my opinion. Don't think I'm going back.

Posted by , from McAllen,Texas on Aug 5, 2016

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4 out of 5

I have stayed 7 times in 2012 and make me feel comfortable while away from home.

Pros: Free breakfast, Free Internet, Quiet
Breakfast and Hospitality evening reception, are good and sometimes I don't even go out for dinner.

Posted by , from Dallas, TX, USA on Jan 8, 2013

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4 out of 5

Friendly Service

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Staff was great! I needed to make copies, and the staff was willing to make the copies for me. Service was great, which complements for the need of renovation.

Posted by , from Dallas, TX, USA on Sep 28, 2012

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5 out of 5

The hotel is confortable and clean

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Travel with my family, located close to all main stores. Hotel staff is friendly and ready to help. Rooms are clean and confortable

Posted by , from Mexico on May 4, 2012

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5 out of 5

It was very comfortable

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The hotel was excellent for the purpose of my business trip

Posted by , from Houston, TX, USA on Nov 15, 2011

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5 out of 5

This hotel made me feel so comfortable I didn't want to leave the room!

Pros: Free breakfast, Close restaurants, Quiet
The rooms are very nice and coordinated well. Bed and pillows comfy. Room was very clean! I have lots of family who live nearby and was offered a room by several. I politely turned them down because I loved the room!!! My father stays there at Drury Inn when he visits and I did not understand why but I do now. If feels like home even though its only temporary.

Posted by , from Phoenix, Arizona on Apr 13, 2011

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4 out of 5

Great price for a good, clean hotel

Pros: Free breakfast, Free Internet, Quiet
Cons: needs more parking space for guest
breakfast is great! more parking space needed. staff should smile more often

Posted by , from lrd,tx on Feb 5, 2011

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5 out of 5

Excellent Hotel

Pros: Free breakfast, Free Internet, Quiet
This is a really good hotel, clean and comfortable, I really recomend Drury Inn McAllen

Posted by , from Mexico on Feb 4, 2011

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3 out of 5

cleanliness

The room was ok, but the sheets did not fit on the bed and the mattress pad was lumpy, when I tried to fix it I noticed the space between the mattress and box spring had hair all along it. Gross.....

Posted by on Mar 2, 2007

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4 out of 5

Excellent Value

rooms are clean, hot breakfast is good, price was excellent, near mall and airport.

Posted by on Jan 3, 2007

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About the Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Location 612 W Expressway 83, McAllen, TX 78501

Property Features

Holiday Inn McAllen – Medical Center Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business center. The business-friendly Holiday Inn McAllen – Medical Center Area, an IHG Hotel also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free. This 3-star McAllen hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Dining venue
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn McAllen – Medical Center Area, an IHG Hotel offers 89 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This McAllen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Holiday Inn McAllen – Medical Center Area, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires a credit card authorization for USD 50 for any bookings where payment for the stay will be made on site in cash instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD $10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorization
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Rollaway bed fee: USD $10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Drury Inn Hotel McAllen
  • Drury Inn McAllen
  • Drury Hotel Mcallen
  • Drury Suites Mcallen Hotel Mcallen
  • Drury Inn McAllen Hotel
  • Drury Mcallen
  • Drury Inn McAllen
  • Holiday Inn McAllen – Medical Center Area, an IHG Hotel Hotel
  • Holiday Inn McAllen – Medical Center Area, an IHG Hotel McAllen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.