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"I loved this hotel. The homey look, the breakfast nooks, the friendly staff, clean rooms. But I don't like it now. I don't know who their decorator ... " More

By a verified traveler on Fri 05 Aug 2016

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Hotel Description

Hotel near La Plaza Mall in McAllen

Heart of McAllen

You'll find La Plaza Mall and Rio Grande Regional Hospital within 2 miles (3 km) of this hotel. McAllen Medical Center and Chase Texas Tower are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn McAllen – Medical Center Area, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Everyone (3) Family (1)
1 out of 5

Posted by on Oct 25, 2021

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1 out of 5

Posted by on Oct 23, 2021

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3 out of 5

not after remodeling

I loved this hotel. The homey look, the breakfast nooks, the friendly staff, clean rooms. But I don't like it now. I don't know who their decorator is but it looks cold and uninviting now. To begin with, I was not informed of the remodling going on and lack of water for 4 or 5 hours when I booked. Although the rooms were clean, the rest of it was dusty. And I hate the new look. The rooms aren't bad, except for the carpet, but the rest just was such a disappointment. I don't like the drab color of the carpets, the cold look and drab colors of the eating area, no breakfast nooks to eat in....just everyone crowded together in one area in front of everyone. Although the staff are still friendly, and the room very clean.....the rest is a failure in my opinion. Don't think I'm going back.

Posted by , from McAllen,Texas on Aug 5, 2016

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4 out of 5

I have stayed 7 times in 2012 and make me feel comfortable while away from home.

Pros: Free breakfast, Free Internet, Quiet
Breakfast and Hospitality evening reception, are good and sometimes I don't even go out for dinner.

Posted by , from Dallas, TX, USA on Jan 8, 2013

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4 out of 5

Friendly Service

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Staff was great! I needed to make copies, and the staff was willing to make the copies for me. Service was great, which complements for the need of renovation.

Posted by , from Dallas, TX, USA on Sep 28, 2012

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5 out of 5

The hotel is confortable and clean

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Travel with my family, located close to all main stores. Hotel staff is friendly and ready to help. Rooms are clean and confortable

Posted by , from Mexico on May 4, 2012

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5 out of 5

It was very comfortable

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The hotel was excellent for the purpose of my business trip

Posted by , from Houston, TX, USA on Nov 15, 2011

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5 out of 5

This hotel made me feel so comfortable I didn't want to leave the room!

Pros: Free breakfast, Close restaurants, Quiet
The rooms are very nice and coordinated well. Bed and pillows comfy. Room was very clean! I have lots of family who live nearby and was offered a room by several. I politely turned them down because I loved the room!!! My father stays there at Drury Inn when he visits and I did not understand why but I do now. If feels like home even though its only temporary.

Posted by , from Phoenix, Arizona on Apr 13, 2011

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4 out of 5

Great price for a good, clean hotel

Pros: Free breakfast, Free Internet, Quiet
Cons: needs more parking space for guest
breakfast is great! more parking space needed. staff should smile more often

Posted by , from lrd,tx on Feb 5, 2011

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5 out of 5

Excellent Hotel

Pros: Free breakfast, Free Internet, Quiet
This is a really good hotel, clean and comfortable, I really recomend Drury Inn McAllen

Posted by , from Mexico on Feb 4, 2011

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About the Holiday Inn McAllen – Medical Center Area, an IHG Hotel

Location 612 W Expressway 83, McAllen, TX 78501

Property Features

Holiday Inn McAllen – Medical Center Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business center. The business-friendly Holiday Inn McAllen – Medical Center Area, an IHG Hotel also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free. This McAllen hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn McAllen – Medical Center Area, an IHG Hotel offers 89 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This McAllen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires a credit card authorization for USD 50 for any bookings where payment for the stay will be made on site in cash instead of at the time of booking.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • Carbon monoxide detector
  • Smoke detector
  • Minimum age for COVID-19 test requirement: 21
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6–15 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Drury Inn Hotel McAllen
  • Drury Inn McAllen
  • Drury Hotel Mcallen
  • Drury Suites Mcallen Hotel Mcallen
  • Drury Inn McAllen Hotel
  • Drury Mcallen
  • Drury Inn McAllen
  • Holiday Inn McAllen – Medical Center Area an IHG Hotel
  • "Holiday Inn McAllen – Medical Center Area an IHG Hotel"
  • Holiday Inn McAllen – Medical Center Area, an IHG Hotel Hotel
  • Holiday Inn McAllen – Medical Center Area, an IHG Hotel McAllen

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.